Dataverse (CDS) news & resources

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Event Preview: European Power Platform Conference aims for broad community appeal

by Jason Gumpert

What the Power Platform community can expect from the new event

Dataverse (CDS) European Power Platform Conference April 2022 Power Apps Power Automate Power BI Power Platform
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Microsoft Dataverse Search: A better way to traverse Dynamics 365 CRM and Power Platform data

by Sam Kumar

Exploring the benefits of a comprehensive search method for model-driven apps

Customer Engagement Dataverse (CDS) Dynamics 365 Power Apps Power Pages Power Platform

MSDW Podcast: Aligning low code trends with BPM

by MSDW Reporter
Business Central Business Process Mgmt Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Finance and Operations MSDW Podcast Power Apps Power Automate
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Dataverse Search, Multi-tab side panes, and more key features: Microsoft Power Platform 2021 Release Wave 2

by Sam Kumar

More features of the latest release wave that help users get the best out of Power Platform

Customer Engagement Data Management Dataverse (CDS) Dynamics 365 Power Apps Power Platform Security
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Annata announces new automotive industry retail, mobility modules for Annata 365

by MSDW Reporter

New services for vehicle OEMs, importers, dealers, and service entities coming in the next year

Automotive Customer Engagement Dataverse (CDS) Distribution Dynamics 365 Finance and Operations Industrial Equipment Mobile Applications Power Platform
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5 ways Microsoft Power Apps canvas apps put advanced tools in your team's hands

by Sam Kumar

New features and technology helping customers develop great apps today

Dataverse (CDS) Power Apps Power Automate Power Platform
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Location Intelligence: Know the 'where' of your Dynamics 365 data

by Sam Kumar

Examining common use cases for location data in the context of marketing, sales, and service scenarios

Customer Engagement Customer Service Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Field Service Field Service Marketing Power Platform Sales Sales & Marketing
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Ignite 2021: Microsoft Customer Experience Platform aims to accelerate use of marketing and commerce data

by Jason Gumpert

Revealed around Ignite 2021, the new marketing offering for large enterprises collects existing apps and services with value-added capabilities

AI BI and Reporting Commerce Customer Engagement Customer Experience (CX) Customer Insights Customer Relationship Mgmt Dataverse (CDS) Dynamics 365 E-Commerce Ignite November 2021 Marketing
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Microsoft previews usage-based licensing for Power Apps, Dataverse via Azure subscriptions

by Jason Gumpert

New model is tied to Azure subscriptions on a per-environment basis

Azure Dataverse (CDS) Power Apps Power Platform
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Microsoft Dataverse Custom APIs in workflows, Power Automate, and beyond

by Sam Kumar

Why the popularity of this new code-first approach to creating APIs has been rising

Azure Business Process Mgmt Customer Engagement Data Management Dataverse (CDS) Development Dynamics 365 Dynamics CRM Power Platform Workflow Management

LATEST VENDOR RESOURCES

3 Ways Solution Architects Build Flexible Power Platform Solutions with Minimal Effort

MSDW Features

Portals Community Call, May 2024: Building A Power Pages Site Using Only Copilot

MSDW Features

Meet DocumentsCorePack, a Way to Increase Dynamics 365 CRM User Adoption

mscrm-addons.com

Portals Community Call, July 2023: Power Pages Search

MSDW Features

Harnessing the Future of Dynamics 365: Unleash the Potential of Microsoft's Commercial Generative AI & Copilot

Stratos Cloud Alliance
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Getting Started with Sales Nurturing and Marketing Automation

emfluence

Using automated workflows to send your messages

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Email Management Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing

How to Create a Contact and Lead Scoring Methodology That Can Transform Your Business

emfluence

Setting forth an agreed upon contact and lead scoring methodology is key for the implementation of a collaborative, cross discipline nurture program

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing

Defining Your Customer Journey with Microsoft Dynamics CRM/CE

emfluence

Six steps towards successfully defining your customer journey with Microsoft Dynamics

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing

Using Multiple Lead or Scoring Models to Deliver the Right Message Across the Customer Journey

emfluence

Tracking and assigning values to prospect activity is just one small piece of the customer journey. Contact scoring has a place across the entire customer lifespan

Customer Engagement Customer Relationship Mgmt Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing

User Adoption of Microsoft Dynamics 365 and Marketing Automation

emfluence

Reap the many benefits of CRM and marketing automation working together to maximize ROI

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing
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Enhancing Franchise Data Management with Microsoft Fabric

Collectiv
Bluemont Group scaled insights across 85 Dunkin’ franchises
Architecture Automated Data Collection Automotive Construction Consumer Goods Data Integration Data Management Dataverse (CDS) Electronics Energy Fabric Financial Services

Consolidating CRM Systems for a Marine Construction Company

Arctic IT
Learn how the marine construction company worked with Arctic IT to migrate from Salesforce to Dynamics 365 Sales for a better connected solution.
Construction Customer Engagement Customer Relationship Mgmt Dataverse (CDS) Dynamics 365 Power BI Power Platform Sales

Improving Customer Support for Sonoma County ISD

Arctic IT
Learn how Sonoma County worked with Arctic IT to deploy Dynamics 365 Customer Voice for collecting employee feedback on support services by ISD with flexible real-time reporting.
Customer Service Customer Voice Dataverse (CDS) Dynamics 365 Government Power Automate Power Platform
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ServiceTeam ITAM

ServiceTeam ITAM lets you leverage Microsoft Power Apps, Dynamics 365 and the Power Platform eco-system to proactively plan...
Customer Engagement Customer Service Dataverse (CDS) Dynamics 365 Power Apps Power Automate Power BI Power Pages Power Platform

IT Service Management for Dynamics 365 Customer Service

Combine ITIL best practice with a market-leading service CRM to boost customer loyalty, internal productivity and team...
Customer Engagement Customer Service Customer Service Dataverse (CDS) Dynamics 365 IT Asset Management (ITAM) IT Service Management (ITSM) Power Pages Power Platform

ServiceTeam ITSM (IT Service Management)

Conceived in Power Apps®—ServiceTeam ITSM is the most Microsoft-centric ITSM solution on the market. Overcome silos, lower...
Dataverse (CDS) Dynamics 365 Dynamics CRM IT Asset Management (ITAM) IT Service Management (ITSM) Power Apps Power Automate Power BI Power Pages Power Platform
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