Dataverse (CDS) news & resources

Power Platform Community Conference 2024

Power Apps agent vision will change apps and worker experiences in 3 ways: PPCC24

by Jason Gumpert
A new enterprise solutions age is coming, Microsoft believes, and people will feel it in their jobs
Business Process Mgmt Copilot Data Management Dataverse (CDS) Power Apps Power Platform Power Platform Community Conference 2024

PPCC24: Copilots and Agents are core to Power Platform roadmap, Microsoft says

by Jason Gumpert
New tools like Plan Designer and autonomous agents in flows could change the Power Platform story
Business Process Mgmt Copilot Copilot Studio Dataverse (CDS) Power Apps Power Automate Power Pages Power Platform Power Platform Community Conference 2024 Workflow Management

Fusion Development with Dataverse: Balancing Low-Code and Code-First Solutions in the Enterprise

by Sheila Shahpari
What the history of Dataverse teaches us about the future of fusion development
Azure Data Management Dataverse (CDS) Development Power Apps Power Automate Power Platform Power Platform Community Conference 2024 Security

From the Microsoft Power Platform blogs: Create scripts; Weird search behavior; Power Automate select action; Share a Dataverse row

by MSDW Reporter
A selection of the latest insight from the Power Platform blogs
Dataverse (CDS) Power Apps Power Automate Power Platform
Choose a stored procedure

From the Microsoft Power Platform blogs: SQL Server procedures; Power Automate approvals; Planner checklist; Availability monitoring

by MSDW Reporter
A selection of the latest insight from the Power Platform blogs
Business Process Mgmt Dataverse (CDS) Power Apps Power Automate Power Platform Workflow Management Workforce Management

European Power Platform Conference 2024 Recap: Preparing for data integration and AI

by Eamon McCarthy Earls
Microsoft MVP Lisa Crosbie shares key insights from the European Power Platform Conference
AI and Machine Learning Azure Business Process Mgmt Copilot Studio Data Integration Dataverse (CDS) Dynamics 365 Power Apps Power Automate Power Platform Robotic Process Automation (RPA)

From the Microsoft Power Platform blogs: Column-level security; Identity provider; Task-related item; Attachment control

by MSDW Reporter
A selection of the latest insight from the Power Platform blogs
Business Process Mgmt Data Management Dataverse (CDS) Document Automation Document Management Power Apps Power Automate Power Pages Power Platform Security Workflow Management

From the Microsoft Dynamics 365 CRM Blogs: Dataverse search; Multiple cases; Keep data clean; Import records

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Power Apps Power Platform Sales Sales & Marketing

Microsoft’s 2024 release wave 2 for Power Platform focuses on automated development and insights

by Jason Gumpert
Microsoft is emphasizing the ability use generative AI and agents to launch new app, flow, and reporting resources
Azure BI and Reporting Business Process Mgmt Copilot Studio Data Integration Data Management Data Warehousing Dataverse (CDS) Development Fabric Power Apps Power Automate

From the Microsoft Power Platform blogs: Approval task link; DevTools extension; Upload files to SharePoint; Replace a copilot

by MSDW Reporter
A selection of the latest insight from the Power Platform blogs
Copilot Studio Data Integration Dataverse (CDS) Document Management Portals Power Apps Power Automate Power Pages Power Platform

LATEST VENDOR RESOURCES

3 Ways Solution Architects Build Flexible Power Platform Solutions with Minimal Effort

MSDW Features

Portals Community Call, May 2024: Building A Power Pages Site Using Only Copilot

MSDW Features

Meet DocumentsCorePack, a Way to Increase Dynamics 365 CRM User Adoption

mscrm-addons.com

Portals Community Call, July 2023: Power Pages Search

MSDW Features

Harnessing the Future of Dynamics 365: Unleash the Potential of Microsoft's Commercial Generative AI & Copilot

Stratos Cloud Alliance
More Dataverse (CDS) Videos

Getting Started with Sales Nurturing and Marketing Automation

emfluence

Using automated workflows to send your messages

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Email Management Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing

How to Create a Contact and Lead Scoring Methodology That Can Transform Your Business

emfluence

Setting forth an agreed upon contact and lead scoring methodology is key for the implementation of a collaborative, cross discipline nurture program

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing

Defining Your Customer Journey with Microsoft Dynamics CRM/CE

emfluence

Six steps towards successfully defining your customer journey with Microsoft Dynamics

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing

Using Multiple Lead or Scoring Models to Deliver the Right Message Across the Customer Journey

emfluence

Tracking and assigning values to prospect activity is just one small piece of the customer journey. Contact scoring has a place across the entire customer lifespan

Customer Engagement Customer Relationship Mgmt Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing

User Adoption of Microsoft Dynamics 365 and Marketing Automation

emfluence

Reap the many benefits of CRM and marketing automation working together to maximize ROI

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing
More Dataverse (CDS) White Papers

Enhancing Franchise Data Management with Microsoft Fabric

Collectiv
Bluemont Group scaled insights across 85 Dunkin’ franchises
Architecture Automated Data Collection Automotive Construction Consumer Goods Data Integration Data Management Dataverse (CDS) Electronics Energy Fabric Financial Services

Consolidating CRM Systems for a Marine Construction Company

Arctic IT
Learn how the marine construction company worked with Arctic IT to migrate from Salesforce to Dynamics 365 Sales for a better connected solution.
Construction Customer Engagement Customer Relationship Mgmt Dataverse (CDS) Dynamics 365 Power BI Power Platform Sales

Improving Customer Support for Sonoma County ISD

Arctic IT
Learn how Sonoma County worked with Arctic IT to deploy Dynamics 365 Customer Voice for collecting employee feedback on support services by ISD with flexible real-time reporting.
Customer Service Customer Voice Dataverse (CDS) Dynamics 365 Government Power Automate Power Platform
More Dataverse (CDS) Case Studies

ServiceTeam ITAM

ServiceTeam ITAM lets you leverage Microsoft Power Apps, Dynamics 365 and the Power Platform eco-system to proactively plan...
Customer Engagement Customer Service Dataverse (CDS) Dynamics 365 Power Apps Power Automate Power BI Power Pages Power Platform

IT Service Management for Dynamics 365 Customer Service

Combine ITIL best practice with a market-leading service CRM to boost customer loyalty, internal productivity and team...
Customer Engagement Customer Service Customer Service Dataverse (CDS) Dynamics 365 IT Asset Management (ITAM) IT Service Management (ITSM) Power Pages Power Platform

ServiceTeam ITSM (IT Service Management)

Conceived in Power Apps®—ServiceTeam ITSM is the most Microsoft-centric ITSM solution on the market. Overcome silos, lower...
Dataverse (CDS) Dynamics 365 Dynamics CRM IT Asset Management (ITAM) IT Service Management (ITSM) Power Apps Power Automate Power BI Power Pages Power Platform
More Dataverse (CDS) Solutions