Dataverse (CDS) news & resources

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First-time Microsoft MVP Michal Guzowski: Entrepreneur, programmer, and stoic

by Linda Rosencrance

Blogger, business owner, and a newly minted MVP, Michal Guzowski shares his journey with Power Platform

Dataverse (CDS) Not For Profit Power Apps Power Automate Power Platform
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Finding the Center of Citizen Developer Success

by Venkat Rao

What does it mean to be a citizen in a digital world?

Data Management Dataverse (CDS) Governance, Risk, and Compliance (GRC) Power Apps Power Automate Power Platform Security
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Microsoft Lists for Teams reaches GA as a new business apps development option

by Jason Gumpert

The solution adds conversational capabilities, Teams-level audit and security.

Collaborative Workspaces Data Management Dataverse (CDS) Financial Services Healthcare Microsoft Teams Power Apps Power Automate Power Platform

MSDW Podcast: Lisa Crosbie on Microsoft Business Applications 2020 Wave 2 and professional development

by Jason Gumpert
Customer Engagement Dataverse (CDS) Dynamics 365 MSDW Podcast Microsoft Teams Power Apps Power Automate Power Platform
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The artistry of the Microsoft Power Platform: Four new master works

by Venkat Rao

How to use the Power Platform like Claude Monet

BI and Reporting Business Performance Mgmt Business Process Mgmt Dataverse (CDS) Power Apps Power Automate Power BI Power Platform Workflow Management
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Descartes announces a new logistics collaboration with Microsoft

by Eamon McCarthy Earls

Canadian technology firm Descartes Systems Group announces a new logistics integration with Dynamics 365 and Azure

3PL Azure Compute Data Integration Dataverse (CDS) Dynamics 365 EDI Finance and Operations Integration Internet of Things (IoT) Logistics Power BI
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Goodbye Dataflex: Microsoft abandons brand name for Teams app-building service

by MSDW Reporter

The company has reverted to a codename as it reportedly looks for a new brand name.

Dataverse (CDS) Power Platform

Flows from the field: Trigger messages; HTTP requests; Citrix apps; Change tracking

by Eamon McCarthy Earls

Recent Power Automate flows from intrepid Dynamics 365 professionals - and beyond

Business Process Mgmt Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Power Automate Power Platform Robotic Process Automation (RPA) Workflow Management

MSDW Podcast: Microsoft Dynamics and Azure News Roundup, July 2020

by MSDW Reporter
Azure Business Central Collaborative Workspaces Customer Engagement Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics NAV MSDW Podcast Power Apps
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In service of Microsoft 365 and Teams, Microsoft to rebrand Common Data Service as Dataflex

by Jason Gumpert

Dataflex will be the Teams interface to the Power Platform's data management engine; Dataflex Pro is new name of the full service

Business Process Mgmt Data Integration Dataverse (CDS) Inspire 2020 Microsoft Teams Power Apps Power Automate Power Platform Robotic Process Automation (RPA) Workflow Management

LATEST VENDOR RESOURCES

3 Ways Solution Architects Build Flexible Power Platform Solutions with Minimal Effort

MSDW Features

Portals Community Call, May 2024: Building A Power Pages Site Using Only Copilot

MSDW Features

Meet DocumentsCorePack, a Way to Increase Dynamics 365 CRM User Adoption

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Portals Community Call, July 2023: Power Pages Search

MSDW Features

Harnessing the Future of Dynamics 365: Unleash the Potential of Microsoft's Commercial Generative AI & Copilot

Stratos Cloud Alliance
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Getting Started with Sales Nurturing and Marketing Automation

emfluence

Using automated workflows to send your messages

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Email Management Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing

How to Create a Contact and Lead Scoring Methodology That Can Transform Your Business

emfluence

Setting forth an agreed upon contact and lead scoring methodology is key for the implementation of a collaborative, cross discipline nurture program

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing

Defining Your Customer Journey with Microsoft Dynamics CRM/CE

emfluence

Six steps towards successfully defining your customer journey with Microsoft Dynamics

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing

Using Multiple Lead or Scoring Models to Deliver the Right Message Across the Customer Journey

emfluence

Tracking and assigning values to prospect activity is just one small piece of the customer journey. Contact scoring has a place across the entire customer lifespan

Customer Engagement Customer Relationship Mgmt Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing

User Adoption of Microsoft Dynamics 365 and Marketing Automation

emfluence

Reap the many benefits of CRM and marketing automation working together to maximize ROI

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing
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Enhancing Franchise Data Management with Microsoft Fabric

Collectiv
Bluemont Group scaled insights across 85 Dunkin’ franchises
Architecture Automated Data Collection Automotive Construction Consumer Goods Data Integration Data Management Dataverse (CDS) Electronics Energy Fabric Financial Services

Consolidating CRM Systems for a Marine Construction Company

Arctic IT
Learn how the marine construction company worked with Arctic IT to migrate from Salesforce to Dynamics 365 Sales for a better connected solution.
Construction Customer Engagement Customer Relationship Mgmt Dataverse (CDS) Dynamics 365 Power BI Power Platform Sales

Improving Customer Support for Sonoma County ISD

Arctic IT
Learn how Sonoma County worked with Arctic IT to deploy Dynamics 365 Customer Voice for collecting employee feedback on support services by ISD with flexible real-time reporting.
Customer Service Customer Voice Dataverse (CDS) Dynamics 365 Government Power Automate Power Platform
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ServiceTeam ITAM

ServiceTeam ITAM lets you leverage Microsoft Power Apps, Dynamics 365 and the Power Platform eco-system to proactively plan...
Customer Engagement Customer Service Dataverse (CDS) Dynamics 365 Power Apps Power Automate Power BI Power Pages Power Platform

IT Service Management for Dynamics 365 Customer Service

Combine ITIL best practice with a market-leading service CRM to boost customer loyalty, internal productivity and team...
Customer Engagement Customer Service Customer Service Dataverse (CDS) Dynamics 365 IT Asset Management (ITAM) IT Service Management (ITSM) Power Pages Power Platform

ServiceTeam ITSM (IT Service Management)

Conceived in Power Apps®—ServiceTeam ITSM is the most Microsoft-centric ITSM solution on the market. Overcome silos, lower...
Dataverse (CDS) Dynamics 365 Dynamics CRM IT Asset Management (ITAM) IT Service Management (ITSM) Power Apps Power Automate Power BI Power Pages Power Platform
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