Copilot Studio news & resources

Microsoft introduces multilingual voice agents in Dynamics 365 Contact Center

by MSDW Reporter
There are two ways to deploy support for multiple languages in a single agent
Contact Center Copilot Studio Customer Engagement Customer Experience (CX) Customer Service Dynamics 365 Power Platform Telephony

Ignite 2024: Microsoft introduces new ways to accelerate development in Power Platform

by Jason Gumpert
Plan designer and Copilot Studio autonomous agent capabilities will enter public preview
Copilot Copilot Studio Dataverse (CDS) Ignite 2024 Power Apps Power Automate Power Pages Power Platform

Directions EMEA Notebook: Business Central Sustainability, E-Documents, Localization, and more

by Jason Gumpert
How modules with mandates are driving some corners of the product roadmap
Business Central Copilot Copilot Studio Directions EMEA 2024 Document Automation Dynamics 365 Dynamics NAV E-Commerce Environmental Sustainability Invoice Processing Localization Payment Processing

From the Microsoft Power Platform blogs: Build web pages; Automate CI/CD pipeline; Integrate Copilot/canvas app; Copilot Studio use case

by MSDW Reporter
A selection of the latest insight from the Power Platform blogs
Copilot Copilot Studio Power Apps Power Pages Power Platform
Microsoft Copilot

Microsoft 2025 Q1 earnings: Facts, figures, and commentary from top executives

by Jason Gumpert
Following the earnings announcement, Satya Nadella and Amy Hood shared additional numbers and perspective with analysts
AI and Machine Learning Azure Copilot Copilot Studio Dynamics 365 Fabric Microsoft Corporate Power Platform
Sales Qualification Agent for Dynamics 365 Sales

Microsoft announces ten new AI scenarios in Dynamics 365 apps as part of autonomous agent push

by Jason Gumpert
New scenarios across D365 apps support the larger push for Copilot Studio
Accounting Business Central Copilot Copilot Studio Customer Engagement Customer Service Dynamics 365 Field Service Finance and Operations Financial Management Knowledge Management Power Platform

From the Microsoft Power Platform blogs: Copilot control; Agents; Dataverse access; Pipelines

by MSDW Reporter
A selection of the latest insight from the Power Platform blogs
Copilot Copilot Studio Dataverse (CDS) Power Apps Power Automate Power Platform Security

PPCC24: Copilots and Agents are core to Power Platform roadmap, Microsoft says

by Jason Gumpert
New tools like Plan Designer and autonomous agents in flows could change the Power Platform story
Business Process Mgmt Copilot Copilot Studio Dataverse (CDS) Power Apps Power Automate Power Pages Power Platform Power Platform Community Conference 2024 Workflow Management

Microsoft boosts M365 Copilot collaboration with Pages and Agents

by MSDW Reporter
The set of use cases for AI agents built in Copilot Studio is broadening
Copilot Copilot Studio Data Management Knowledge Management Portals Power Platform Robotic Process Automation (RPA)

From the Microsoft Power Platform blogs: Desktop flow; Pre-filtered list view; Automate HR requests; Approval comments

by MSDW Reporter
A selection of the latest insight from the Power Platform blogs
Business Process Mgmt Copilot Studio Document Automation HR Management Power Apps Power Automate Power Platform Workflow Management

LATEST VENDOR RESOURCES

Copilot Chronicles, August 2025: Minimizing Data Risks & Enabling Secure AI​

MSDW Features

Build Your Own Copilot (Jarvis) with Copilot Studio 🤖

MSDW Features
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The Smart Buyer’s Guide to Microsoft 365 & Copilot

JourneyTeam
Smarter Work with Microsoft 365 & Copilot: What You Should Know
AI Agents AI and Machine Learning Azure Copilot Copilot Studio Power Platform Robotic Process Automation (RPA) Unified Communication Workflow Management

Test, Optimize, Succeed: Ensuring Peak Performance in Dynamics 365 F&SCM

Executive Automats
Master the art of performance testing and unlock the full potential of your Dynamics 365 FSCM system
Auditing Automated Testing Business Performance Mgmt Business Process Mgmt Configuration & Development Copilot Copilot Studio Dynamics 365 Dynamics AX Finance and Operations Governance, Risk, and Compliance (GRC) Load Planning

The Smart Leader’s Guide to Microsoft Copilot

Dynamics Square USA
Discover how smart leaders are using Copilot to accelerate decisions, streamline operations, and drive measurable value
AI and Machine Learning Azure Business Central Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Service Customer Voice Dynamics 365

The Role of AI in AP Automation

Mekorma
AP Automation Accounting BI and Reporting Business Central Copilot Studio Dataverse (CDS) Dynamics 365 Dynamics GP Dynamics NAV Power Apps Power Automate Power BI

The Shift to Customer Experience in Retail

Prodware

Customer xxperience overtakes price and product

Commerce Consumer Goods Contact Center Copilot Studio Customer Engagement Customer Experience (CX) Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service
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Inogic Productivity Apps for Microsoft Business Solutions

Inogic is a leading Microsoft Microsoft Dynamics 365 CRM ISV, delivering innovative apps and professional services on...
Azure Copilot Copilot Studio Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Fabric Power Apps Power Automate Power BI
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