Copilot Studio news & resources

Microsoft Power Platform pros react to Power Fx announcement

by Jason Gumpert

The standardization of the language and plans to extend it throughout Power Platform will have important implications, say veteran implementers and programmers.

Copilot Studio Dataverse (CDS) Ignite 2021 Power Apps Power Automate Power Fx Power Platform

Microsoft Ignite 2021: New cloud options for retail and financial services

by MSCN Reporter

Microsoft highlighted Cloud for Retail and Cloud for Financial Services, set for public preview at the end of March

AI and Machine Learning Azure Business Process Mgmt Commerce Compute Copilot Studio Customer Engagement Dynamics 365 Hybrid Ignite 2021 Power Apps Power Automate

DynamicsCon 2021: Getting started with Power Platform

by Linda Rosencrance

Power Platform should be the responsibility of every member of the organization, presenters say.

Copilot Studio DynamicsCon March 2021 Power Apps Power Automate Power BI Power Platform Training

Ignite 2021: Power Platform broadens RPA access, introduces Power Fx language

by Jason Gumpert

Reporting, bots, coding, and administration will all see improvements in coming months, Microsoft execs say

BI and Reporting Business Process Mgmt Copilot Studio Ignite 2021 Power Apps Power Automate Power BI Power Platform Robotic Process Automation (RPA)

Microsoft Dynamics Profile: MVP aims to inspire more community participation

by Linda Rosencrance

Danilo Capuano shares his journey as a Microsoft MVP working in Italy

Azure Business Process Mgmt Configuration & Development Copilot Studio Customer Engagement Dataverse (CDS) Dynamics 365 Power Apps Power Automate Power BI Power Platform

MSDW Podcast: Previewing the Global Power Platform Bootcamp 2021

by Jason Gumpert

Copilot Studio Dataverse (CDS) Global Power Platform Bootcamp 2021 MSDW Podcast Power Apps Power Automate Power BI Power Pages Power Platform

Microsoft Teams apps for Power Platform reach GA as CDS is re-branded as Dataverse

by Jason Gumpert

Power Platform apps for Teams round out the tool's integration and development story.

Copilot Studio Dataverse (CDS) Microsoft Teams Power Apps Power Automate Power Platform

MSDW Podcast: News Roundup featuring SMB ERP cloud tools, Sales investment, Virtual agents, Commerce, and more

by MSDW Reporter

AI Business Central Commerce Copilot Studio Customer Engagement Distribution Dynamics 365 E-Commerce Finance and Operations MSDW Podcast Manufacturing Power Platform

Microsoft Dynamics 365 Virtual Agent for Customer Service reaches general availability

by Jason Gumpert

No-code chatbot solution for customer services promises to identify the right virtual agent use cases

AI Bots Business Process Mgmt Copilot Studio Customer Engagement Customer Service Customer Service Customer Service Insights Dynamics 365 Power Platform

Microsoft adds to AI portfolio with Dynamics 365 Virtual Agent for Customer Service preview

by Jason Gumpert

A focus on pre-built tools and algorithms, with integration to Customer Service, Customer Service Insights, Flow.

AI Artificial Intelligence (AI) BI and Reporting Bots Copilot Studio Customer Service Customer Service Insights Dynamics 365 Natural Language Processing (NLP) Power Automate Power Platform

LATEST VENDOR RESOURCES

Roadmaps to e-Commerce Innovation for Dynamics 365 Customers

Mazars

Security & Innovation for Government Agencies in the Microsoft Cloud

Arctic IT

Our team of experts assembled this educational guide to simplify how Microsoft cloud technology can help your government agency enhance services and enable secure collaboration.

Azure BI and Reporting Compute Copilot Studio Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Field Service Finance and Operations Government

The Shift to Customer Experience in Retail

Prodware

Customer xxperience overtakes price and product

AI Commerce Consumer Goods Contact Center Copilot Studio Customer Engagement Customer Experience (CX) Customer Insights Customer Relationship Mgmt Customer Service Customer Service Customer Service Insights

How Dynamics CRM/CE Partners Benefit from ITSM Technology

Prodware

How Dynamics 365 Customer Service and ITIL help Microsoft partners meet customer demand through technology and best practice

Copilot Studio Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Hosting Services IT Asset Management (ITAM) IT Service Management (ITSM) Inventory Management KPIs Knowledge Management

A Guide to Becoming an Intelligence-Driven Organization

Avanade

Migrating to a future-ready AI and IA platform will enable digital transformation success and significant growth

AI AI and Machine Learning Automotive Azure Copilot Studio Customer Experience (CX) Dynamics 365 Dynamics CRM Finance and Operations Governance, Risk, and Compliance (GRC) Industrial Equipment Integration

More Copilot Studio White Papers

No Results Found