Copilot Studio news & resources

Directions North America 2025 on stage with Jannik Bausager

Directions North America 2025: Business Central customer base hits new growth mark, AI features progress

by Jason Gumpert
Agent experiences key to Business Central’s success in the marketplace, execs tell the partner channel
AP Automation Business Central Copilot Copilot Studio Directions NA 2025 Dynamics 365 Dynamics GP Dynamics NAV Power Platform Sales Order Processing Sales Quoting
Deep reasoning in Copilot Studio | Source: Microsoft

Microsoft goes deep on new Copilot Studio and M365 research and reasoning features

by Jason Gumpert
OpenAI-based capabilities will allow for “highly skilled expertise” in analysis, says Microsoft execs
AI and Machine Learning Azure Business Process Mgmt Copilot Copilot Studio Power Automate Power Platform

AI Agent & Copilot Summit 2025: Sharpen your agent skills, Microsoft execs advise

by Jason Gumpert
Major advances in agent technology could accelerate autonomy, Microsoft believes
AI Agent & Copilot Summit 2025 Business Process Mgmt Copilot Copilot Studio Dynamics 365 Power Platform

From the Microsoft Dynamics 365 CE/CRM Blogs: Autonomous agents; Field-level security; Update data; Customer Service Copilot

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
Contact Center Copilot Copilot Studio Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Power Platform Sales Sales & Marketing
AI Agent & Copilot Summit 2025 banner

Event Preview: AI Agent & Copilot Summit NA 2025 to spotlight future of Microsoft enterprise technology

by MSDW Reporter
Reviewing the event's origins, themes, featured speakers, and locale
AI Agent & Copilot Summit 2025 Copilot Copilot Studio Dynamics 365 Power Platform

From the Microsoft Power Platform blogs: Plan designer preview; SharePoint Copilot agent; Power Pages solution management; Boosting canvas apps

by MSDW Reporter
A selection of the latest insight from the Power Platform blogs
Copilot Copilot Studio Portals Power Apps Power Pages Power Platform
Agent preview from Dynamics 365 Sales

Microsoft publishes 2025 Release Wave 1 Plans for Biz Apps, Role-based Copilots, Industry Clouds

by Jason Gumpert
Microsoft publishes its semi-annual flurry of new and updated feature plans across the apps and services
Business Central Commerce Contact Center Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Service Dataverse (CDS) Dynamics 365 Field Service

From the Microsoft Power Platform blogs: Copilot chat; Enhanced data visualizations; AI Builder errors; Single page applications

by MSDW Reporter
A selection of the latest insight from the Power Platform blogs
Copilot Copilot Studio Power Automate Power Pages Power Platform

Microsoft introduces multilingual voice agents in Dynamics 365 Contact Center

by MSDW Reporter
There are two ways to deploy support for multiple languages in a single agent
Contact Center Copilot Studio Customer Engagement Customer Experience (CX) Customer Service Dynamics 365 Power Platform Telephony

Ignite 2024: Microsoft introduces new ways to accelerate development in Power Platform

by Jason Gumpert
Plan designer and Copilot Studio autonomous agent capabilities will enter public preview
Copilot Copilot Studio Dataverse (CDS) Ignite 2024 Power Apps Power Automate Power Pages Power Platform

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Copilot Chronicles, August 2025: Minimizing Data Risks & Enabling Secure AI​

MSDW Features

Build Your Own Copilot (Jarvis) with Copilot Studio 🤖

MSDW Features
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The Smart Buyer’s Guide to Microsoft 365 & Copilot

JourneyTeam
Smarter Work with Microsoft 365 & Copilot: What You Should Know
AI Agents AI and Machine Learning Azure Copilot Copilot Studio Power Platform Robotic Process Automation (RPA) Unified Communication Workflow Management

Test, Optimize, Succeed: Ensuring Peak Performance in Dynamics 365 F&SCM

Executive Automats
Master the art of performance testing and unlock the full potential of your Dynamics 365 FSCM system
Auditing Automated Testing Business Performance Mgmt Business Process Mgmt Configuration & Development Copilot Copilot Studio Dynamics 365 Dynamics AX Finance and Operations Governance, Risk, and Compliance (GRC) Load Planning

The Smart Leader’s Guide to Microsoft Copilot

Dynamics Square USA
Discover how smart leaders are using Copilot to accelerate decisions, streamline operations, and drive measurable value
AI and Machine Learning Azure Business Central Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Service Customer Voice Dynamics 365

The Role of AI in AP Automation

Mekorma
AP Automation Accounting BI and Reporting Business Central Copilot Studio Dataverse (CDS) Dynamics 365 Dynamics GP Dynamics NAV Power Apps Power Automate Power BI

The Shift to Customer Experience in Retail

Prodware

Customer xxperience overtakes price and product

Commerce Consumer Goods Contact Center Copilot Studio Customer Engagement Customer Experience (CX) Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service
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Inogic Productivity Apps for Microsoft Business Solutions

Inogic is a leading Microsoft Microsoft Dynamics 365 CRM ISV, delivering innovative apps and professional services on...
Azure Copilot Copilot Studio Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Fabric Power Apps Power Automate Power BI
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