Copilot Studio news & resources

Microsoft Dynamics Partner Roundup: D365 CCaaS in New Zealand; New execs; New AI platform for D365 on-prem; Updated supply chain tool

by MSDW Reporter
A selection of announcements from the Dynamics partner channel
Business Central Contact Center Copilot Copilot Studio Customer Engagement Dynamics 365 Finance and Operations Power Platform Supply Chain Management
Why Low-Code Is Becoming the Missing Layer in Financial Services Architecture

Low Code in Financial Services, Part 3: A Practical Example of Internal Workflow Transformation

by Pradeep Raja
Walking through a common but challenging feature request in banking organizations
Business Process Mgmt Copilot Copilot Studio Dataverse (CDS) Financial Services Governance, Risk, and Compliance (GRC) Power Apps Power Automate Power BI Power Platform Security Workflow Management

From the Microsoft Power Platform blogs: Agent Academy; Copilot Studio updates; Power Platform CLI

by MSDW Reporter
A selection of the latest insight from the Power Platform blogs
Copilot Studio Power Apps Power Pages Power Platform
Power BI OneLake data hub screenshot

ColorCloud 2026 Preview: Prepare for Power BI Everywhere

by Eamon McCarthy Earls
Power Platform architect Keith Atherton discusses his Power BI and Power Platform architecture sessions at the event
BI and Reporting ColorCloud 2026 Copilot Studio Dataverse (CDS) Enterprise Architecture Power Apps Power Automate Power BI Power Platform

From the Microsoft Power Platform blogs: Connect to Copilot Studio agent; Dataverse Skills; Power Automate's future; Copilot Studio custom graders

by MSDW Reporter
A selection of the latest insight from the Power Platform blogs
Copilot Studio Dataverse (CDS) Power Apps Power Automate Power Platform
DynamicsMinds 2026

DynamicsMinds 2026: Automation with Copilot Studio and Computer Use Agents

by MSDW Reporter
Michal Ziemba shares insights about Copilot, AI, and agents ahead of DynamicsMinds 2026
Azure Copilot Studio DynamicsMinds 2026 Power Automate Power Platform Robotic Process Automation (RPA)

From the Microsoft Power Platform blogs: Copilot Studio code interpreter; Cost of agents; Copilot Studio ALM; SharePoint item permissions

by MSDW Reporter
A selection of the latest insight from the Power Platform blogs
Copilot Copilot Studio Power Automate Power Platform

MSDW Podcast: AI Agent & Copilot Summit 2026 Recap

by MSDW Reporter
Discussing headless commerce, customer sentiment, development outlook, adoption challenges, and more
AI and Machine Learning Azure BI and Reporting Business Central Copilot Copilot Studio Customer Engagement Data Management Dynamics 365 Finance and Operations MSDW Podcast Power Platform
AI Agent & Copilot Summit sing and palm trees

AI Agent & Copilot Summit 2026: Customers take measure of AI gains

by Jason Gumpert
At AI Agent & Copilot Summit 2026 in San Diego, presenters shared stories of the work going into AI initiatives today, ranging from intense to measured
AI Agent & Copilot Summit 2026 Azure Business Process Mgmt Copilot Copilot Studio Dynamics 365 Power Platform
AI Agent & Copilot Summit NA 2026

AI Agent & Copilot Summit 2026: Microsoft predicts agent-operated orgs as partners preach user adoption

by Jason Gumpert
A rapidly evolving AI platform and differing visions challenge Microsoft customers
AI Agent & Copilot Summit 2026 AI and Machine Learning Azure Business Performance Mgmt Business Process Mgmt Copilot Copilot Studio Customer Engagement Dataverse (CDS) Dynamics 365 Finance and Operations Power Platform

LATEST VENDOR RESOURCES

Copilot Chronicles, October 2026: Upskilling to outlast any technology stack

MSDW Features

Copilot Chronicles, August 2026: Leading Sales & Service in the Age of AI Agents

MSDW Features

Portals Community Call, June 2026: Add an Agent

Copilot Chronicles, May 2026: Build Your Own Copilot Cockpit -- Running Your Work Through Agentic Services

MSDW Features

Top Five Ways to Solve Data Management Issues in Finance Departments

Velosio
More Copilot Studio Videos

Beyond Go-Live: How to Maximize the Long-Term Value of Microsoft Dynamics

AlfaPeople
How to keep Microsoft Dynamics creating value long after go-live.
Business Central Commerce Contact Center Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Dynamics AX Dynamics CRM

5 Operational Gaps Manufacturers Must Address Before AI

Inner Join Technologies
Assess your manufacturing organization's readiness for AI.
AI Agents AI and Machine Learning Azure Business Central Business Performance Mgmt Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Databases

The Ultimate Guide to Dynamics 365 | Expert Edition 2026

Dynamics Square USA
Discover how Microsoft Dynamics 365, Fabric, Power Platform, and Copilot work better together.
AI and Machine Learning Azure Business Central Commerce Compute Contact Center Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service

Building a Connected Revenue Engine with Microsoft Dynamics 365, Customer Insights, and AI

Coffee + Dunn
Predictable growth starts with a connected revenue engine. Learn how Microsoft Dynamics 365 and AI can help align sales, marketing, service, and data.
AI and Machine Learning Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Fabric Finance and Operations

Your ERP Is Why Your AI Program Isn't Working

Velosio
AI is only as effective as the ERP behind it. Learn why modernizing your ERP is the key to moving AI from pilots to real business results.
AI Agents Business Central Copilot Copilot Studio Dynamics 365 Fabric Finance and Operations Power Platform
More Copilot Studio White Papers

How Defaqto Took Back Control of Its Dynamics 365 CE Data

Plauti
How Defaqto cleaned up 2,000+ duplicate Dynamics 365 accounts and improved ongoing data quality.
AI Agents Contact Center Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Data Management Dataverse (CDS) Dynamics 365 Field Service Power Apps

Adrian Steel Unified CRM and Marketing Data Across Five Platforms with Inner Join's Power BI Expertise

Inner Join Technologies
Unified reporting turns fragmented data into actionable intelligence. See what's possible when your data works together!
Automated Data Collection Azure Business Central Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Data Integration Databases Dynamics 365 Dynamics CRM

Industrial Manufacturer Leans into AI and Automation with VCIO Global

VCIO Global
Industrial Manufacturer Leans into AI and Automation with VCIO Global
AI and Machine Learning Azure Business Central Copilot Copilot Studio Dynamics 365 Manufacturing Power Apps Power Automate Power BI Power Platform Security

Global Rotational Molded Plastics Transforms with Business Central

VCIO Global
Learn how PolyJohn Enterprises undertook their digital transformation with VCIO Global, M365, CRM and Business Central.
AI and Machine Learning Azure Business Central Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Dynamics 365 Manufacturing Power Apps Power Automate Power BI

How WatchBox Turned Scattered Customer Data into One Trusted View of Every Collector

Plauti
When a collector’s buying history is spread across a dozen records, personal service is out of reach. See how WatchBox built a single trusted customer view and saw month-over-month
AI Agents Contact Center Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Data Management Dataverse (CDS) Dynamics 365 Field Service Jewelry
More Copilot Studio Case Studies

Microsoft Dynamics 365 AI Opportunity Lab

Turn AI Possibilities into Practical Outcomes for D365 CE/CRM Microsoft Dynamics 365 CE/CRM contains rich business data, and...
Azure Contact Center Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing

Microsoft Dynamics 365 CE/CRM Health Check

Maximize Your Investments With a Dynamics 365 Health Check • Is CRM adoption meeting expectations? • Is CRM being used the...
Azure Contact Center Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing

Inogic Productivity Apps for Microsoft Business Solutions

Inogic is a leading Microsoft Microsoft Dynamics 365 CRM ISV, delivering innovative apps and professional services on...
Azure Copilot Copilot Studio Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Fabric Power Apps Power Automate Power BI
More Copilot Studio Solutions