Power Platform should be the responsibility of every member of the organization, presenters say.
Reporting, bots, coding, and administration will all see improvements in coming months, Microsoft execs say
Danilo Capuano shares his journey as a Microsoft MVP working in Italy
Power Platform apps for Teams round out the tool's integration and development story.
No-code chatbot solution for customer services promises to identify the right virtual agent use cases
A focus on pre-built tools and algorithms, with integration to Customer Service, Customer Service Insights, Flow.
Customer xxperience overtakes price and product
How Dynamics 365 Customer Service and ITIL help Microsoft partners meet customer demand through technology and best practice
Migrating to a future-ready AI and IA platform will enable digital transformation success and significant growth
