Copilot Studio news & resources

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Microsoft Dynamics 365 Virtual Agent for Customer Service reaches general availability

by Jason Gumpert

No-code chatbot solution for customer services promises to identify the right virtual agent use cases

Bots Business Process Mgmt Copilot Studio Customer Engagement Customer Service Customer Service Dynamics 365 Power Platform
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Microsoft adds to AI portfolio with Dynamics 365 Virtual Agent for Customer Service preview

by Jason Gumpert

A focus on pre-built tools and algorithms, with integration to Customer Service, Customer Service Insights, Flow.

Artificial Intelligence (AI) BI and Reporting Bots Copilot Studio Customer Service Dynamics 365 Natural Language Processing (NLP) Power Automate Power Platform

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Your ERP Is Why Your AI Program Isn't Working

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AI Agents Business Central Copilot Copilot Studio Dynamics 365 Fabric Finance and Operations Power Platform
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Industrial Manufacturer Leans into AI and Automation with VCIO Global

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AI and Machine Learning Azure Business Central Copilot Copilot Studio Dynamics 365 Manufacturing Power Apps Power Automate Power BI Power Platform Security

Global Rotational Molded Plastics Transforms with Business Central

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Microsoft Dynamics 365 AI Opportunity Lab

Turn AI Possibilities into Practical Outcomes for D365 CE/CRM Microsoft Dynamics 365 CE/CRM contains rich business data, and...
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