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AI Agents in Dynamics 365 Sales: Microsoft announces MCP launch partners
by
Jason
Gumpert
Microsoft promotes certified MCP servers from sales-focused vendors to augment first-party or custom agents
Copilot
Copilot Studio
Customer Engagement
Data Integration
Dynamics 365
Dynamics CRM
Power Platform
Sales
Sales & Marketing
From the Microsoft Power Platform blogs: Recurring and EOM dates; Posting to a Copilot Studio agent; Power Automate cloud flow failing; AI-powered search
by
MSDW
Reporter
A selection of announcements from the Power Platform blogs
Business Process Mgmt
Copilot Studio
Data Management
Dataverse (CDS)
Portals
Power Apps
Power Automate
Power Pages
Power Platform
Warehouse Spatial Awareness: Why X, Y, and Z Coordinates May Be the Biggest WMS Advancement You're Not Talking About
by
Steve
Shebuski
In pursuit of continously optimized operations with Dynamics 365 SCM, from pick paths to congestion management
AI and Machine Learning
Azure
Copilot Studio
Distribution
Dynamics 365
Dynamics AX
Finance and Operations
Power Platform
Warehouse Management
EPPC 2026 News and Notes: Economies of building; Power Pages pitch; Makers in focus
by
Jason
Gumpert
Microsoft offered customer stories, updated partner guidance, and made new pitches on the value of Power Platform services
Business Process Mgmt
Copilot Studio
European Power Platform Conference 2026
Portals
Power Apps
Power Pages
Power Platform
EPPC 2026: Power Automate roadmap blends native, AI priorities
by
Jason
Gumpert
Despite excitement over AI-driven workflows, deterministic capabilities are still in high demand, Microsoft says
AI and Machine Learning
Azure
Business Process Mgmt
Copilot Studio
European Power Platform Conference 2026
Power Automate
Power Platform
Robotic Process Automation (RPA)
Workflow Management
EPPC 2026: Microsoft aims to balance new Copilot Studio vision with Power Platform strengths
by
Jason
Gumpert
AI plans in Copilot Studio, M365 Copilot, and elsewhere will serve all Power Platform customers, officials said.
Copilot
Copilot Studio
Dataverse (CDS)
European Power Platform Conference 2026
Power Apps
Power Automate
Power Platform
MSDW Podcast: How Microsoft Partners are Advancing Their Copilot and AI Agent Offerings
by
MSDW
Reporter
Identifying today's specific challenges and sharing some of the ways partners are adapting.
AI and Machine Learning
Azure
Business Central
Copilot
Copilot Studio
Customer Engagement
Dynamics 365
Dynamics AX
Dynamics CRM
Dynamics GP
Finance and Operations
MSDW Podcast
From the Microsoft Power Platform blogs: Better AI monitoring; Copilot Studio business scenarios; Copilot Cowork; Power Apps code app
by
MSDW
Reporter
A selection of the latest insight from the Power Platform blogs
Copilot
Copilot Studio
Power Apps
Power Platform
MSDW Podcast: Autonomous agents and AI priorities, with Steve Mordue
by
MSDW
Reporter
How one vendor is making sense of big choices around AI solutions in the marketplace today
Business Process Mgmt
Copilot
Copilot Studio
MSDW Podcast
Power Apps
Power Platform
Sales & Marketing
From the Microsoft Dynamics 365 CE/CRM Blogs: Create a segment; Boost CRM adoption; D365 CRM integration; Where custom agentic CRM fits in D365 CE
by
MSDW
Reporter
A selection of the latest insight from the Dynamics 365 CE/CRM blogs
Business Process Mgmt
Copilot Studio
Customer Engagement
Dynamics 365
Dynamics CRM
Power Platform
Sales & Marketing
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LATEST VENDOR RESOURCES
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Case Studies
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Copilot Chronicles, October 2026: Upskilling to outlast any technology stack
MSDW Features
Copilot Chronicles, August 2026: Leading Sales & Service in the Age of AI Agents
MSDW Features
Portals Community Call, June 2026: Add an Agent
Copilot Chronicles, May 2026: Build Your Own Copilot Cockpit -- Running Your Work Through Agentic Services
MSDW Features
Top Five Ways to Solve Data Management Issues in Finance Departments
Velosio
More Copilot Studio Videos
Beyond Go-Live: How to Maximize the Long-Term Value of Microsoft Dynamics
AlfaPeople
How to keep Microsoft Dynamics creating value long after go-live.
Business Central
Commerce
Contact Center
Copilot
Copilot Studio
Customer Engagement
Customer Insights - Data
Customer Insights - Journeys (Marketing)
Customer Service
Dynamics 365
Dynamics AX
Dynamics CRM
5 Operational Gaps Manufacturers Must Address Before AI
Inner Join Technologies
Assess your manufacturing organization's readiness for AI.
AI Agents
AI and Machine Learning
Azure
Business Central
Business Performance Mgmt
Copilot
Copilot Studio
Customer Engagement
Customer Insights - Data
Customer Insights - Journeys (Marketing)
Customer Service
Databases
The Ultimate Guide to Dynamics 365 | Expert Edition 2026
Dynamics Square USA
Discover how Microsoft Dynamics 365, Fabric, Power Platform, and Copilot work better together.
AI and Machine Learning
Azure
Business Central
Commerce
Compute
Contact Center
Copilot
Copilot Studio
Customer Engagement
Customer Insights - Data
Customer Insights - Journeys (Marketing)
Customer Service
Building a Connected Revenue Engine with Microsoft Dynamics 365, Customer Insights, and AI
Coffee + Dunn
Predictable growth starts with a connected revenue engine. Learn how Microsoft Dynamics 365 and AI can help align sales, marketing, service, and data.
AI and Machine Learning
Copilot
Copilot Studio
Customer Engagement
Customer Insights - Data
Customer Insights - Journeys (Marketing)
Customer Service
Dataverse (CDS)
Dynamics 365
Dynamics CRM
Fabric
Finance and Operations
Your ERP Is Why Your AI Program Isn't Working
Velosio
AI is only as effective as the ERP behind it. Learn why modernizing your ERP is the key to moving AI from pilots to real business results.
AI Agents
Business Central
Copilot
Copilot Studio
Dynamics 365
Fabric
Finance and Operations
Power Platform
More Copilot Studio White Papers
How Defaqto Took Back Control of Its Dynamics 365 CE Data
Plauti
How Defaqto cleaned up 2,000+ duplicate Dynamics 365 accounts and improved ongoing data quality.
AI Agents
Contact Center
Copilot Studio
Customer Engagement
Customer Insights - Data
Customer Insights - Journeys (Marketing)
Customer Service
Data Management
Dataverse (CDS)
Dynamics 365
Field Service
Power Apps
Adrian Steel Unified CRM and Marketing Data Across Five Platforms with Inner Join's Power BI Expertise
Inner Join Technologies
Unified reporting turns fragmented data into actionable intelligence. See what's possible when your data works together!
Automated Data Collection
Azure
Business Central
Copilot Studio
Customer Engagement
Customer Insights - Data
Customer Insights - Journeys (Marketing)
Customer Service
Data Integration
Databases
Dynamics 365
Dynamics CRM
Industrial Manufacturer Leans into AI and Automation with VCIO Global
VCIO Global
Industrial Manufacturer Leans into AI and Automation with VCIO Global
AI and Machine Learning
Azure
Business Central
Copilot
Copilot Studio
Dynamics 365
Manufacturing
Power Apps
Power Automate
Power BI
Power Platform
Security
Global Rotational Molded Plastics Transforms with Business Central
VCIO Global
Learn how PolyJohn Enterprises undertook their digital transformation with VCIO Global, M365, CRM and Business Central.
AI and Machine Learning
Azure
Business Central
Copilot Studio
Customer Engagement
Customer Insights - Data
Customer Insights - Journeys (Marketing)
Dynamics 365
Manufacturing
Power Apps
Power Automate
Power BI
How WatchBox Turned Scattered Customer Data into One Trusted View of Every Collector
Plauti
When a collector’s buying history is spread across a dozen records, personal service is out of reach. See how WatchBox built a single trusted customer view and saw month-over-month
AI Agents
Contact Center
Copilot Studio
Customer Engagement
Customer Insights - Data
Customer Insights - Journeys (Marketing)
Customer Service
Data Management
Dataverse (CDS)
Dynamics 365
Field Service
Jewelry
More Copilot Studio Case Studies
Microsoft Dynamics 365 AI Opportunity Lab
Turn AI Possibilities into Practical Outcomes for D365 CE/CRM Microsoft Dynamics 365 CE/CRM contains rich business data, and...
Azure
Contact Center
Copilot
Copilot Studio
Customer Engagement
Customer Insights - Data
Customer Insights - Journeys (Marketing)
Customer Service
Dataverse (CDS)
Dynamics 365
Dynamics CRM
Dynamics Marketing
Microsoft Dynamics 365 CE/CRM Health Check
Maximize Your Investments With a Dynamics 365 Health Check • Is CRM adoption meeting expectations? • Is CRM being used the...
Azure
Contact Center
Copilot
Copilot Studio
Customer Engagement
Customer Insights - Data
Customer Insights - Journeys (Marketing)
Customer Service
Dataverse (CDS)
Dynamics 365
Dynamics CRM
Dynamics Marketing
Inogic Productivity Apps for Microsoft Business Solutions
Inogic is a leading Microsoft Microsoft Dynamics 365 CRM ISV, delivering innovative apps and professional services on...
Azure
Copilot
Copilot Studio
Customer Engagement
Dataverse (CDS)
Dynamics 365
Dynamics CRM
Fabric
Power Apps
Power Automate
Power BI
More Copilot Studio Solutions