Copilot Studio news & resources

Microsoft extends Copilot AI features across Microsoft 365, Power Platform

by Jason Gumpert

Power Apps and Power Automate are "moving from custom code, to low-code, to natural language authoring."

AI and Machine Learning Azure Copilot Studio Customer Experience (CX) Document Automation Knowledge Management Power Apps Power Automate Power Platform

Microsoft reveals new AI tools for ERP and CRM with Dynamics 365 Copilot

by Jason Gumpert

Copilot tools for various apps will add content creation, natural language queries, and predictive alerts

AI AI and Machine Learning Business Central Content Management Copilot Studio Customer Insights Customer Service Data Management Dynamics 365 Dynamics CRM Dynamics NAV Finance and Operations

MSDW Podcast: Microsoft Power Platform Conference 2022 Recap

by MSDW Reporter

Copilot Studio Databases Dataverse (CDS) MSDW Podcast Power Apps Power Automate Power Pages Power Platform

Most elements of the Digital Contact Center Platform are ready, Microsoft says

by Jason Gumpert

Microsoft representatives share details of what's ready to go and what will be changing

AI AI and Machine Learning Azure Call Tracking Copilot Studio Customer Engagement Customer Experience (CX) Customer Service Customer Service Customer Service Insights Dynamics 365 Networking

Microsoft releases Dynamics 365 and Power Platform 2022 release wave 2 plans

by Jason Gumpert

Over 500 printed pages of updates to features, governance, developer tools, and more

AI Business Central Commerce Copilot Studio Customer Engagement Customer Voice Data Management Dataverse (CDS) Dynamics 365 Finance and Operations Financial Management Governance, Risk, and Compliance (GRC)

Power Platform Updates: Power Pages; Power BI Report Server; Data Service Client; Connectors

by MSDW Reporter

The latest Power Platform updates

BI and Reporting Copilot Studio Data Management Dataverse (CDS) Document Automation Document Management Portals Power Apps Power Automate Power BI Power Pages Power Platform

Build 2022: Microsoft previews new authoring for Power Virtual Agents bots

by MSDW Reporter

Virtual Agents will add pro-code capabilities of Azure Bot Framework Composer

Build 2022 Copilot Studio Customer Experience (CX) Customer Service Power Platform

MSDW Podcast: Scott May & Rod Donovan on the evolution of Power Platform opportunities for Microsoft partners

by MSDW Reporter

Business Process Mgmt Configuration & Development Copilot Studio Dataverse (CDS) Dynamics 365 MSDW Podcast Power Apps Power Automate Power BI Power Platform Workflow Management

Azure Updates: Data center architecture; AI tools; Migrate; Infrastructure as Code

by Eamon McCarthy Earls

The latest Azure updates

AI and Machine Learning Azure Compute Copilot Studio Databases Development Hybrid Power BI Power Platform Storage

Microsoft reveals new plan to support local user groups for Dynamics 365 and Power Platform

by Jason Gumpert

With buy-in already secured from existing associations and community organizations, a new Microsoft team will provide online tools, support, and guidance for local groups

AXUG Business Central Copilot Studio Customer Engagement D365UG Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV DynamicsCon March 2021 Finance and Operations

LATEST VENDOR RESOURCES

Roadmaps to e-Commerce Innovation for Dynamics 365 Customers

Mazars

Security & Innovation for Government Agencies in the Microsoft Cloud

Arctic IT

Our team of experts assembled this educational guide to simplify how Microsoft cloud technology can help your government agency enhance services and enable secure collaboration.

Azure BI and Reporting Compute Copilot Studio Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Field Service Finance and Operations Government

The Shift to Customer Experience in Retail

Prodware

Customer xxperience overtakes price and product

AI Commerce Consumer Goods Contact Center Copilot Studio Customer Engagement Customer Experience (CX) Customer Insights Customer Relationship Mgmt Customer Service Customer Service Customer Service Insights

How Dynamics CRM/CE Partners Benefit from ITSM Technology

Prodware

How Dynamics 365 Customer Service and ITIL help Microsoft partners meet customer demand through technology and best practice

Copilot Studio Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Hosting Services IT Asset Management (ITAM) IT Service Management (ITSM) Inventory Management KPIs Knowledge Management

A Guide to Becoming an Intelligence-Driven Organization

Avanade

Migrating to a future-ready AI and IA platform will enable digital transformation success and significant growth

AI AI and Machine Learning Automotive Azure Copilot Studio Customer Experience (CX) Dynamics 365 Dynamics CRM Finance and Operations Governance, Risk, and Compliance (GRC) Industrial Equipment Integration

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