Sales news & resources

For Microsoft's Complete Dynamics Retail Story Look to CRM as well as AX

by Jason Gumpert
Microsoft-identified retail workloads such as customer service and clienteling demand Dynamics CRM
Commerce Convergence 2012 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics CRM Marketing Rebates Retail

Why a Large-Project Drilling Company Stays Loyal to Dynamics SL

by Jason Gumpert
Continuing Enhancements Expected
CPQ (Configure, Price, Quote) Construction Convergence 2012 Customer Engagement Dynamics 365 Dynamics CRM Dynamics SL Dynamics SL Engineering Government Marketing Project Management

Microsoft Adds Targeted New ISV Partnerships to Dynamics Product Line

by Jason Gumpert
Dynamics AX 2012 and CRM gain strategic capabilities through new ISV offerings and integrations
AX 2012 Convergence 2012 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Distribution Dynamics 365 Dynamics AX Dynamics CRM Government Manufacturing

Microsoft Dynamics Partner Roundup: Master VAR's First Affiliate; SalesFUSION Social Tools; Hitachi Realigns; Postcode Anywhere Win; ActiveConversion Integration

by Linda Rosencrance
A selection of the latest announcements from Dynamics partners
Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Health & Wellness Marketing Marketing Automation Master VAR Sales

c360 Expands Software Portfolio with Acquisition of Visual Relationship Management Tools

by Linda Rosencrance
Relationship Charts and OnlineHelp purchased from Wave Access
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Sales & Ops Planning

CHR Solutions Announces New Microsoft Dynamics CRM Solution for Communication Service Providers

by Linda Rosencrance
OMNIA 360 helps CSPs bundle services, manage catalogs, provision services and more
CPQ (Configure, Price, Quote) Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Invoice Processing Marketing SaaS Sales Sales & Marketing

Convergys Launches Convergys CRM 2.0 for Communications and Utilities Customer Management and Billing Processes

by Linda Rosencrance
Focus on customer service, shopping and ordering, account management
CRM 2011 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Telecommunications
retailrealm-cake-250.jpg

At Latest Event, Dynamics RMS Distributor Retail Realm Sees Demand for Broader Range and Vision for Microsoft Retail Solutions

by Jason Gumpert
Microsoft clarifies its overall commitment to retail industry
Cloud Commerce Credit Card Processing Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Direct Store Delivery (DSD) Dynamics 365 Dynamics AX Dynamics RMS E-Commerce

Microsoft Dynamics CRM Q2 2012 Service Update Will Add Mobile Platform, Cross-Browser Support

by Jason Gumpert
Delivers native apps for Windows, Apple, Android, BlackBerry with a cloud management platform
Bill Of Material Mgmt CRM 2011 Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Mobile Applications Regulatory Compliance SaaS Sales

Microsoft Dynamics Partner Roundup: Life Sciences AX Win; CRM Integration Success; Dealmaker Integration; Romanian Partner Acquisition

by Linda Rosencrance
Select announcements from the Dynamics partner ecosystem
BI and Reporting Business Central Customer Engagement Customer Relationship Mgmt Data Integration Dynamics 365 Dynamics AX Dynamics CRM Dynamics NAV Marketing Medical Devices Sales

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Enhancing Views With Charts in Dynamics 365 CRM

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Delivering a Connected Customer Experience with Dynamics 365

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Advanced View Controls in Dynamics 365 CRM

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Unleash Copilot in Dynamics 365 Customer Engagement

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Connect the Customer Journey with Dynamics and Marketing Automation

emfluence
Unify your CRM and marketing automation to deliver smarter, more connected customer experiences that drive revenue.
Customer Engagement Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Marketing Automation Sales Sales & Marketing

How to Use Custom Views and Charts in Dynamics 365 CRM

Encore Business Solutions
Leveraging customized views and charts in Dynamics 365 CRM makes it easier for sales and service teams to manage and analyze data.
Customer Engagement Dynamics 365 Dynamics CRM Sales

The Smart Leader’s Guide to Microsoft Copilot

Dynamics Square USA
Discover how smart leaders are using Copilot to accelerate decisions, streamline operations, and drive measurable value
AI AI and Machine Learning Azure Business Central Copilot Copilot Studio Customer Engagement Customer Insights Customer Service Customer Service Insights Customer Voice Dynamics 365

Integrating Dynamics 365 CE with Marketing Automation for Greater ROI

emfluence
Unlock the full potential of your CRM—discover how integrating D365 with marketing automation drives better results and greater ROI!
Customer Engagement Dynamics 365 Dynamics CRM Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales Sales & Marketing

Achieving Greater Insight, Not Bigger Data

Prodware

Shift your focus from data to insight to produce the right product at the right time

AI AI and Machine Learning Automated Data Collection Azure Consumer Goods Customer Engagement Customer Experience (CX) Customer Insights Customer Service Customer Service Insights Data Management Databases
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How Pinnacle Textiles Boosted Sales and Unburdened Service Teams with Dynamics GP-Integrated Ecommerce

k-ecommerce
How k-ecommerce Helped Pinnacle Textiles Reach Their Ecommerce and Customer Service Goals
Business Central Commerce Customer Engagement Dynamics 365 Dynamics GP Sales Textile & Apparel

Digital Transformation at UBCJA

Encore Business Solutions
How UBCJA is Enhancing Organizational Efficiency and Member Connectivity Through Strategic Technology Partnership
Business Central Construction Customer Engagement Dynamics 365 Sales Sales Insights

How This Wedding Venue Business Nailed Their Salesforce to Dynamics 365 Sales Migration

Dynamics Square USA
A smarter move from Salesforce to Dynamics 365 Sales
Customer Engagement Data Migration Dynamics 365 Sales
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emfluence Marketing Platform

The emfluence Marketing Platform is so intuitive, you’ll swear it was built just for you! The emfluence Marketing Platform is...
Customer Engagement Customer Insights Dynamics 365 Dynamics CRM Email Management Event Management Marketing Marketing Marketing Automation Marketing Insights Power Apps Sales

Velaro

Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM with...
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing
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