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Microsoft Adds Targeted New ISV Partnerships to Dynamics Product Line

by Jason Gumpert
Editor, MSDynamicsWorld.com

Microsoft announced today at Convergence 2012 a number of new global ISV partners supporting Microsoft Dynamics products including CRM and AX and pushing ahead key strategic capabilities they hope to promote in the upper middle market and enterprise spaces.

Accenture will be offering a transportation services solution for Dynamics AX 2012. French solution provider Bull will be offering a public sector solution for Dynamics AX and CRM for the local authority market, and becomes a Microsoft 'Global ISV' Partner. Cincom Systems will offer enterprise and manufacturing solutions for AX, and McLane Logistics Technology will offer its distribution solution on AX 2012.

InsideView has gained an additional boost in visibility to the Dynamics CRM user base with its new non-exclusive agreement to provide an out of the box integration to a subset of its capabilities in a future release of Dynamics CRM 2011 at no cost to users.  Account and contact data will be synchronized with data served from InsideView's services, according to a Microsoft representative. The service is limited in the free version, and customers can pay for additional access or shop it against other sales data providers in the marketplace.

Other new Dynamics CRM solution providers will include CareWorks for social services, RedKnee and Convergys for customer care, as well as the previously announced Ericsson solution for call center capabilities. 

AX 2012 Convergence 2012 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Distribution Dynamics 365 Dynamics AX Dynamics CRM Government Manufacturing Marketing Sales Sales & Marketing Transportation
About Jason Gumpert

As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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