CHR Solutions Announces New Microsoft Dynamics CRM Solution for Communication Service Providers

by Linda Rosencrance
published March 1, 2012

CHR Solutions, a provider of solutions for communications service providers (CSPs), has entered into a partnership with Microsoft to offer a new billing and customer care solution integrated with Microsoft Dynamics CRM and aimed at the CSP market from consumer to enterprise.

Delivered on premises or in the cloud, CHR's solution, OMNIA 360, helps CSPs bundle services across all access types including wireless, landline, cable and broadband, according to company officials. Features include product catalog management for assigning and provisioning new IP-based services, rating, billing and invoicing for enterprise accounts, sales force automation, marketing and customer service, officials said.

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About Linda Rosencrance

Linda Rosencrance is a freelance writer/editor in the Boston area. Rosencrance has over 25 years experience as an reporter/investigative reporter, writing for many newspapers in the metropolitan Boston area. Rosencrance has been writing about information technology for the past 16 years.

She has covered a variety of IT subjects, including Microsoft Dynamics, mobile security issues such as data loss prevention, network management, secure mobile app development, privacy, cloud computing, BI, big data, analytics, HR, CRM, ERP, and enterprise IT.

Rosencrance is the author of six true crime books for Kensington Publishing Corp.

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