Sales news & resources

Adding mobility to Microsoft Dynamics CRM: The best app for the job

by Jason Gumpert
How the NFL’s Detroit Lions satisfied demands of both sales and marketing with a new mobile sales app
Customer Engagement Customer Relationship Mgmt Document Management Dynamics 365 Dynamics CRM Marketing Media & Entertainment Mobile Applications OneDrive Sales Sales & Marketing

Adding mobility to Microsoft Dynamics CRM: A case for customization

by Jason Gumpert
How one building services firm found new efficiencies in a mobile solution that blended the right elements of Dynamics CRM and GP
Customer Engagement Dynamics 365 Dynamics CRM Dynamics GP Marketing Mobile Applications Professional Services Sales Sales & Marketing Sales Order Processing

Sitecore to showcase its Dynamics CRM enterprise marketing vision in Microsoft Technology Centers

by Linda Rosencrance
Microsoft teams with ARKE, Sitecore to demo content personalization opportunities
CRM 2013 Content Management Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Marketing Automation Sales Sales & Marketing

Marketing solutions for Dynamics CRM: 6 ways to measure Microsoft against its ISV marketplace

by Jason Gumpert
Weighing Microsoft and its ISV partners on factors like talent, advanced features, go to market plans, simplicity, and more.
Convergence 2014 Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Dynamics CRM Online Dynamics Marketing Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Automate Sales

Microsoft Dynamics CRM Online to add Enterprise user for access to Dynamics Marketing, Unified Service Desk

by Jason Gumpert
Single new price point aims to maintain simplicity in expanding product suite
CRM Online Convergence 2014 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics CRM Online Marketing Marketing Automation Marketing Resource Mgmt (MRM)

Microsoft's plan to capitalize on Dynamics for Retail's five year vision

by David Gumpert
Can Microsoft cash in and solve the industry's thorny retail security problems?
AX for Retail Commerce Convergence 2014 Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics AX Inventory Management Marketing Retail Retail POS

Microsoft Dynamics Partner Roundup: CRM sales analytics; CPQ for equipment services; Cloud app integration; AX Win; AX 2013 R3 quick start

by Linda Rosencrance
A selection of recent announcements from the Dynamics partner channel
AX 2012 AX 2012 R3 CPQ (Configure, Price, Quote) Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Marketing Pharmaceuticals Power Automate SaaS Sales

How to evaluate Microsoft Dynamics CRM Online without losing focus

by Sandor Schellenberg
Taking baby steps to get used to the rich feature set of CRM Online
CRM 2013 CRM Online Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics CRM Online Marketing Sales Sales & Marketing

Microsoft readies marketing, social listening, customer care updates for Dynamics CRM

by Jason Gumpert
Microsoft is firming up its Q2 2014 Dynamics CRM Mira, Leo, and Subra release plans
CRM Online Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics CRM Online Leo Marketing Marketing Automation Marketing Resource Mgmt (MRM)

Marketing automation vendor ClickDimensions saw triple digit revenue, customer base growth in 2013

by Jason Gumpert
Company grows past 60 employees, announces AzureSend email platform
CRM 2013 Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Marketing Automation MarketingPilot Mira Sales Sales & Marketing

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Enhancing Views With Charts in Dynamics 365 CRM

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Delivering a Connected Customer Experience with Dynamics 365

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Connect the Customer Journey with Dynamics and Marketing Automation

emfluence
Unify your CRM and marketing automation to deliver smarter, more connected customer experiences that drive revenue.
Customer Engagement Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Marketing Automation Sales Sales & Marketing

How to Use Custom Views and Charts in Dynamics 365 CRM

Encore Business Solutions
Leveraging customized views and charts in Dynamics 365 CRM makes it easier for sales and service teams to manage and analyze data.
Customer Engagement Dynamics 365 Dynamics CRM Sales

The Smart Leader’s Guide to Microsoft Copilot

Dynamics Square USA
Discover how smart leaders are using Copilot to accelerate decisions, streamline operations, and drive measurable value
AI AI and Machine Learning Azure Business Central Copilot Copilot Studio Customer Engagement Customer Insights Customer Service Customer Service Insights Customer Voice Dynamics 365

Integrating Dynamics 365 CE with Marketing Automation for Greater ROI

emfluence
Unlock the full potential of your CRM—discover how integrating D365 with marketing automation drives better results and greater ROI!
Customer Engagement Dynamics 365 Dynamics CRM Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales Sales & Marketing

Achieving Greater Insight, Not Bigger Data

Prodware

Shift your focus from data to insight to produce the right product at the right time

AI AI and Machine Learning Automated Data Collection Azure Consumer Goods Customer Engagement Customer Experience (CX) Customer Insights Customer Service Customer Service Insights Data Management Databases
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How Pinnacle Textiles Boosted Sales and Unburdened Service Teams with Dynamics GP-Integrated Ecommerce

k-ecommerce
How k-ecommerce Helped Pinnacle Textiles Reach Their Ecommerce and Customer Service Goals
Business Central Commerce Customer Engagement Dynamics 365 Dynamics GP Sales Textile & Apparel

Digital Transformation at UBCJA

Encore Business Solutions
How UBCJA is Enhancing Organizational Efficiency and Member Connectivity Through Strategic Technology Partnership
Business Central Construction Customer Engagement Dynamics 365 Sales Sales Insights

How This Wedding Venue Business Nailed Their Salesforce to Dynamics 365 Sales Migration

Dynamics Square USA
A smarter move from Salesforce to Dynamics 365 Sales
Customer Engagement Data Migration Dynamics 365 Sales
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emfluence Marketing Platform

The emfluence Marketing Platform is so intuitive, you’ll swear it was built just for you! The emfluence Marketing Platform is...
Customer Engagement Customer Insights Dynamics 365 Dynamics CRM Email Management Event Management Marketing Marketing Marketing Automation Marketing Insights Power Apps Sales

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Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM with...
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing
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