Sales & Marketing news & resources

Microsoft Dynamics CRM GM Fred Studer departing as MBS reshuffles marketing management

by Jason Gumpert
Angela Bandlow to assume new role leading marketing of customer engagement solutions
Business Central Cloud Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL

Rockton Software introduces Connect, an accounting solution within Microsoft Dynamics CRM

by Linda Rosencrance
With new product, Rockton bets on the benefits of Dynamics CRM as a platform that can handle accounting duties
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How Microsoft Dynamics CRM 2015 tablet apps improve offline content handling

by Joel Lindstrom
With the release of CRM 2015, users can now use their tablet apps in many more offline scenarios
CRM 2015 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Mobile Applications Sales Sales & Marketing

Microsoft to Deliver Office 365 and Dynamics CRM Online from Australian Datacenters

by Linda Rosencrance
Data centers in New South Wales, Victoria expected to host Office 365 and CRM Online by March 2015
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Microsoft releases Dynamics CRM 2015 for Online, on-premise users

by Jason Gumpert
As part of the Fall 2014 release wave, CRM 2015 adds range of features, stronger integration to CRM suite
BI and Reporting CRM 2015 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics CRM Online Marketing Marketing Automation Marketing Resource Mgmt (MRM)

Assess your next CRM investment in the context of digital transformation

by Chirag Shivalker
A new report finds that the journey toward customer-centric organizations is a key driver of digital transformation
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing

Microsoft announces new Dynamics CRM integrations to Cortana, customer engagement platform Thunderhead.com

by Jason Gumpert
Integration planned with Thunderhead.com’s ONE Engagement Hub
CRM 2015 Convergence 2014 Europe Cortana Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Integration Dynamics 365 Dynamics CRM Marketing Marketing Automation

Victrex manufactures savings, Customer Excellence awards with Microsoft Dynamics CRM

by Linda Rosencrance
With two awards, Victrex shows off efficiency gains in CRM and an upcoming Dynamics AX deployment
BI and Reporting Business Performance Mgmt Convergence 2014 Europe Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Management Dynamics 365 Dynamics AX Dynamics CRM Dynamics CRM Online

The Amazon Effect: Why Companies That Need Marketing also Need BI

by Tara Grant
Why companies with exceptional customer knowledge have made BI a key to their success
BI and Reporting Business Central Business Performance Mgmt Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL E-Commerce Marketing

Microsoft Dynamics NAV 2015 tablet clients making a good first impression with experts

by Linda Rosencrance
From architecture to customization to user experience, NAV professionals say they are impressed with the new interface
BI and Reporting Business Central Business Performance Mgmt Business Process Mgmt Customer Engagement Dynamics 365 Dynamics NAV Marketing Mobile Applications NAV 2015 SaaS Sales

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2025 Microsoft Business Applications Partner Marketing Insights Report

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Exclusive new research from MSDW reveals how Microsoft Biz Apps partners and customers are navigating a rapidly evolving market
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Connect the Customer Journey with Dynamics and Marketing Automation

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Unify your CRM and marketing automation to deliver smarter, more connected customer experiences that drive revenue.
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Salesforce 101: A Detailed Analysis for Positioning Dynamics 365

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What to know about the architecture, ISV market, migrations, licensing, and more
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Integrating Dynamics 365 CE with Marketing Automation for Greater ROI

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Unlock the full potential of your CRM—discover how integrating D365 with marketing automation drives better results and greater ROI!
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Getting Started with Sales Nurturing and Marketing Automation

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Using automated workflows to send your messages

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Boosting ROI with Dynamics 365 CRM and Marketing Automation: A Case Study

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Discover how Tension Corporation transformed its sales and marketing process by integrating CRM and marketing automation for better lead management and efficiency.
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EMCO Streamlines Services With Microsoft Dynamics 365 Sales

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Real-time visibility and centralized data with the implementation of Microsoft Dynamics CRM

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At Innovia Consulting, we developed a portfolio of reports in Power BI to help you see the meaning behind your data. With...
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