How data, analytics, and AI tools are changing our approach to improving customer experience.
New system will help the DI know exactly who is entering and leaving the facility
What I learned (or should have known) about the observable aspects of one ISV's attempt to break into the Dynamics ecosystem
Plans for the Unified Client Interface, Omni-channel Engagement Hub and Universal Resource Scheduler will reshape customer service offering.
Previews of sales, customer service, marketing apps supply business cases for Microsoft's core AI technology
A Microsoft ISV partner success story that will hopefully inspire others to build and grow their own Microsoft Solutions ISV businesses
A selection of the latest insights from the Dynamics 365-CRM blogs
A selection of announcements from the Dynamics partner channel
InsideView integrates its Targeting Intelligence platform with Microsoft Relationship Assistant
The cloud-based contact center solution consolidates communication channels.
