Audit and Microsoft Dynamics CRM? Really?
At a recent Microsoft conference, I was chatting with a few developers about security in Dynamics CRM. When I mentioned that many auditors at our customer sites were taking a harder look at CRM, the comment was met with puzzled looks. Why would auditors care about CRM? It's just customer info right?
At many organizations, Dynamics CRM has developed beyond an electronic rolodex and has become a key system used to track key prospect, customer, inventory and personal data. Any time an application is used to store critical or high risk data, the auditors are going to want to see controls in place around that data.