Microsoft Dynamics CRM system administrators take stock of CRM 2013 upgrade needs

Microsoft Dynamics CRM system administrators have plenty to worry about when managing a software upgrade, and CRM 2013 presents its own unique challenges. 

"If you're upgrading to CRM 2013 from CRM 2011 what is the first thing you would do to start planning that upgrade," one user asked an expert panel at a recent CRMUG online meeting.

"The biggest thing is training," said Dynamics CRM MVP Alex Fagundes, CIO/CTO at  PowerObjects. "What kind of training do you need? Do you want to do a train the trainer approach? Is it a small group? Don't just upgrade one day and have folks come in Monday morning and ‘bam' there's the new environment."


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About Linda Rosencrance

Linda Rosencrance is a freelance writer/editor in the Boston area. Rosencrance has over 25 years experience as an reporter/investigative reporter, writing for many newspapers in the metropolitan Boston area. Rosencrance has been writing about information technology for the past 16 years.

She has covered a variety of IT subjects, including Microsoft Dynamics, mobile security issues such as data loss prevention, network management, secure mobile app development, privacy, cloud computing, BI, big data, analytics, HR, CRM, ERP, and enterprise IT.

Rosencrance is the author of six true crime books for Kensington Publishing Corp.

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CRM Upgrade

Thanks for sharing the post. Its all about the service provider you have selected to upgrade CRM. They can guide you the right tasks you should implement to make your upgrade successful. Their duty is not only to do the given work but also guide the client to enjoy the full sweetness of the technology.

CRM 2013 Code Validation Tool

Thanks for this post, Linda.

Thought I'd share this quick how-to guide for installing and running the CRM 2013 code validation tool for those CRM 2011 admins that might be interested: