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How to Select a Hosted Microsoft Dynamics CRM Provider: Five Considerations
by
Sandor
Schellenberg
As Providers Flood the Market, Here Are Key Criteria
Customer Engagement
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Dynamics 365
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Marketing
Mobile Applications
Sales
Sales & Marketing
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Sales Order Processing
Microsoft Announces New Incentives to Buyers of Dynamics CRM
by
Jason
Gumpert
Honing in on Competitor Offerings
Customer Engagement
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Customer Service
Customer Service
Dynamics 365
Dynamics CRM
Marketing
Sales
Sales & Marketing
From the CRM Blogs: Business Productivity Accelerator; VM Express; IFRAME Magic; Free SharePoint Designer
by
Jared
Berezin
Latest Updates on Microsoft Dynamics CRM
Customer Engagement
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Customer Service
Customer Service
Dynamics 365
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Marketing
Sales
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How to Substitute Agile ERP Implementation for the Waterfall Approach
by
Vjekoslav
Babic
Five Methods That Deliver Most Consistently
Accounting
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Business Central
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Dynamics 365
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Manufacturing
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From the CRM Blogs: How to Enhance Memory Usage; Increase Scribe DTS Performance; Automatically Upload Error Reports; and Utilize ..NET Services in Windows Azure
by
Jared
Berezin
The Latest Trends Affecting Microsoft Dynamics CRM
Customer Engagement
Customer Relationship Mgmt
Dynamics 365
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Sales
Sales & Marketing
Four Simple Techniques to Spread Adoption of Microsoft Dynamics CRM Among Your Organization's Users
by
Dan
Griffin
Here Are the Key Planning Issues to Anticipate
Customer Engagement
Customer Relationship Mgmt
Dynamics 365
Dynamics CRM
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The Growing Value of Customer Relationships: Five Tips for Leveraging Dynamics CRM in Difficult Times
by
Jason
Gumpert
Advice from Dynamics CRM's Brad Wilson
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
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Sales
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Sales & Ops Planning
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Overheard at Convergence – Upcoming Dynamics CRM Announcements Hint at Product Direction
by
Jason
Gumpert
Dynamics CRM 4.0, accelerators, service updates, and future vision
Convergence
Customer Engagement
Dynamics 365
Dynamics CRM
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xRM
Convergence 2009 Preview: A More “Intimate” Setting
by
Jason
Gumpert
Cloud Computing and Dynamics GP 11 Expected to Be Hot Topics
Accounting
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Business Central
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Convergence
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From the CRM Blogs: iPhone Connection; Birthday Contact Lists; Touch in Line-of-Business Apps; Boosting the Marketing Module
by
Jared
Berezin
Latest News About Microsoft Dynamics CRM
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Customer Service
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Exclusive new research from MSDW reveals how Microsoft Biz Apps partners and customers are navigating a rapidly evolving market
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Connect the Customer Journey with Dynamics and Marketing Automation
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Enpro, Inc.: Gaining Efficiency With a New Dynamics 365 CRM System
Forvis Mazars
Integrating a new CRM system with an existing ERP system helped Enpro, Inc. increase efficiency.
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Field Service
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Axiom: Dynamics 365 CRM System Improvements Enhance Sales Forecasting
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Haire Group: Transforming Operations With Microsoft Dynamics 365 CRM
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Gaubert Oil: Reaping the Benefits of a Unified System with Microsoft Dynamics 365
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Gaubert Oil’s transition to Microsoft Dynamics 365 Marketing boosted productivity for employees.
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Hampel Oil Implements CRM for Oil & Gas to Help Improve Customer Relationships
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Explore how Hampel Oil uses a customized, pre-built CRM system to easily access customer information and manage share of wallet opportunities.
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Innovia Power BI Reports Packs
At Innovia Consulting, we developed a portfolio of reports in Power BI to help you see the meaning behind your data. With...
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emfluence Marketing Platform
The emfluence Marketing Platform is so intuitive, you’ll swear it was built just for you! The emfluence Marketing Platform is...
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Velaro
Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM with...
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