Sales & Marketing news & resources

Assessing the Microsoft Dynamics CRM 4.0 Accelerators

by Jason Gumpert
CRM User Group Highlights Benefits
BI and Reporting Business Performance Mgmt Business Process Mgmt Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Management Dynamics 365 Dynamics CRM Marketing Sales

For Microsoft Dynamics AX Partners, Certification Requirements Are Good, But Giving the Power to the Customer May Prove Better….

by Jeff Onesto
Moving Customer Power into the Marketplace
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics AX Marketing Sales Sales & Marketing

How to Expand Your Microsoft Dynamics CRM Investment Options During Tough Economic Times

by Sandor Schellenberg
Reducing the Overall Costs of Ownership, While Still Keeping Customers Happy
Customer Engagement Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing

Microsoft Schedules More Frequent Updates with Its Newest Rollup for Dynamics CRM 4.0

by Lisa Coleman
Updates Due Every Two Months
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing

Bad Economy or Not, Here Are Ten Reasons to Attend Convergence 2009

by Mark Polino
Improve Your Return on Investment at Convergence
Accounting BI and Reporting Business Central Business Performance Mgmt Business Process Mgmt Collaborative Workspaces Configuration & Development Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Management

It Was a News-Filled Year for Microsoft Dynamics--Our Top Ten Stories of 2008

by Jason Gumpert
Our Talented Columnists Provided Important Guidance
Accounting BI and Reporting Business Central Business Performance Mgmt Business Process Mgmt Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics CRM

From the Blogs: New Book on NAV 2009; CRM eService Accelerator; Permissions in CRM; Cards in Dynamics GP

by Jared Berezin
Insights into an Assortment of New Tools in Microsoft Dynamics CRM, NAV, and GP
Business Central Customer Engagement Customer Relationship Mgmt Data Management Dynamics 365 Dynamics CRM Dynamics GP Dynamics NAV Financial Management Marketing Sales Sales & Marketing

From the Blogs: Codename CRM 5; RoleTailored User Interface in NAV 2009; GP and Dexterity OLE; Ownership of CRM

by Jared Berezin
Updates on Microsoft Dynamics CRM, NAV, and GP
Business Central Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Dynamics GP Dynamics NAV Expense Management Financial Management Marketing Sales Sales & Marketing

Microsoft Dynamics NAV and AX May Look Similar, But Here's Why They Are Likely to Retain Different Architectures

by Jason Gumpert
Chief Architect Mike Ehrenberg Explains How Key Market and Usage Issues Have Convinced Microsoft to Keep Products Separate
Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics NAV Expense Management Financial Management Inventory Management Manufacturing Marketing Sales Sales & Marketing

A Preview of Convergence Copenhagen 2008: Promoting Microsoft Dynamics Under an Economic Dark Cloud

by Jason Gumpert
Dynamics Microsoft Dynamics AX, CRM, and NAV Take Marketing Orientation
BI and Reporting Business Central Convergence Copenhagen 2008 Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Marketing

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Copilot features in Dynamics 365 Customer Insights - Journeys

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Copilot Marketing Text Generation for Dynamics 365 Business Central

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2025 Microsoft Business Applications Partner Marketing Insights Report

MSDW Features
Exclusive new research from MSDW reveals how Microsoft Biz Apps partners and customers are navigating a rapidly evolving market
Azure Business Central Customer Engagement Dynamics 365 Finance and Operations Power Platform Sales & Marketing

Connect the Customer Journey with Dynamics and Marketing Automation

emfluence
Unify your CRM and marketing automation to deliver smarter, more connected customer experiences that drive revenue.
Customer Engagement Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Marketing Automation Sales Sales & Marketing

Salesforce 101: A Detailed Analysis for Positioning Dynamics 365

Seer 365
What to know about the architecture, ISV market, migrations, licensing, and more
Customer Engagement Customer Relationship Mgmt Dynamics 365 Sales & Marketing Salesforce

Integrating Dynamics 365 CE with Marketing Automation for Greater ROI

emfluence
Unlock the full potential of your CRM—discover how integrating D365 with marketing automation drives better results and greater ROI!
Customer Engagement Dynamics 365 Dynamics CRM Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales Sales & Marketing

Getting Started with Sales Nurturing and Marketing Automation

emfluence

Using automated workflows to send your messages

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Email Management Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing
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Enpro, Inc.: Gaining Efficiency With a New Dynamics 365 CRM System

Forvis Mazars
Integrating a new CRM system with an existing ERP system helped Enpro, Inc. increase efficiency.
Customer Engagement Dynamics 365 Field Service Field Service Manufacturing Power BI Power Platform Sales Sales & Marketing

Axiom: Dynamics 365 CRM System Improvements Enhance Sales Forecasting

Forvis Mazars
An upgraded CRM system led to improved sales processes with better forecasting for Axiom.
Customer Engagement Dynamics 365 Dynamics GP Engineering Sales Sales & Marketing

Haire Group: Transforming Operations With Microsoft Dynamics 365 CRM

Forvis Mazars
Haire Group’s Microsoft integration helped streamline processes and improve efficiency.
Customer Engagement Dynamics 365 Manufacturing Sales Sales & Marketing

Gaubert Oil: Reaping the Benefits of a Unified System with Microsoft Dynamics 365

Forvis Mazars
Gaubert Oil’s transition to Microsoft Dynamics 365 Marketing boosted productivity for employees.
Customer Engagement Dynamics 365 Marketing Marketing Automation Oil Sales Sales & Marketing

Hampel Oil Implements CRM for Oil & Gas to Help Improve Customer Relationships

Forvis Mazars
Explore how Hampel Oil uses a customized, pre-built CRM system to easily access customer information and manage share of wallet opportunities.
Customer Engagement Dynamics 365 Oil Sales Sales & Marketing Sales Quoting Sales and Operations Planning
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Innovia Power BI Reports Packs

At Innovia Consulting, we developed a portfolio of reports in Power BI to help you see the meaning behind your data. With...
Accounting Auditing BI and Reporting Business Central Dynamics 365 Inventory Management Manufacturing Power BI Power Platform Process Manufacturing Purchasing Sales & Marketing

emfluence Marketing Platform

The emfluence Marketing Platform is so intuitive, you’ll swear it was built just for you! The emfluence Marketing Platform is...
Customer Engagement Customer Insights Dynamics 365 Dynamics CRM Email Management Event Management Marketing Marketing Marketing Automation Marketing Insights Power Apps Sales

Velaro

Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM with...
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing
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