Article

As Microsoft Dynamics Webinars Grow in Popularity, Here Are Ten Tips to Make Yours Stand Out

by Mark Polino
Director of Client Services, Fastpath, Integrated Business Group

If you work with any of the Microsoft Dynamics products, you will be involved with webinars. You may, for example, be selling Dynamics-related software or demonstrating your company's success as part of a Dynamics user group.

If you are not in some way involved in webinars, you are doing something wrong. Webinars are used now for sales presentations, software demonstrations, user support, distributed learning and virtual conferences like Decisions Spring 2010. It's tough to work with a Dynamics product without touching one of those areas.

My most recent webinar was a presentation I did about Microsoft Dynamics GP for MSDynamicsWorld.com's Decisions Spring 2010 last month. (My presentation and other conference recordings can be viewed after registering at the conference site.)  While I make no claim to knowing everything about presenting via the web, I have delivered enough webinars to provide some tips on how to do make the most of your effort. Here are ten tips for better webinar delivery.

  1. Practice, Practice, Practice - Treat a webinar like you would a live presentation. If you aren't prepared, everyone on the other end will hear it and your presentation will be either too long or too short. Both scenarios are disrespectful to the audience.  Practice with your slides and demo out loud. It's embarrassing but incredibly effective. The only time I am ever disappointed with my webinar delivery is when I'm not fully prepared with lots of practice.
  2. Build a second presentation with screenshots - If you present at all, things will go wrong, especially if you do live demos. An easy ...

    FREE Membership Required to View Full Content:

    Joining MSDynamicsWorld.com gives you free, unlimited access to news, analysis, white papers, case studies, product brochures, and more. You can also receive periodic email newsletters with the latest relevant articles and content updates.
    Learn more about us here

    Get full access
Business Central Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Marketing Sales Sales & Marketing
About Mark Polino

Mark Polino is a Certified Public Accountant (CPA) and a former Microsoft MVP (2007-2018) for Business Solutions. He is the author or coauthor of 5 books related to Microsoft Dynamics GP.  Mark also maintains the Dynamics GP focused website DynamicAccounting.net. He speaks and writes regularly about ERP related topics. Mark has been a controller and CFO for a division of a publicly traded company and he has  worked as a consultant implementing ERP solutions. Mark holds additional certifications including Certified Information Technology Professional (CITP), Certified in Financial Forensics (CFF) , Chartered Global Management Accountant (CGMA). Dynamics Credentialed Professional for Dynamics GP 2015 (Core Install and Core Financials), Xero Certified. He holds a bachelor's degree in accounting from the University of Central Florida and an MBA from Rollins College. Mark lives with his family in Florida.

More about Mark Polino