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Microsoft Dynamics Partner Roundup: Food Distribution Solution Announced...New AX and CRM Wins…New Member Joins Advisory Council
by
Linda
Rosencrance
Recent announcments from the Microsoft Dynamics partner channel
Accounting
BI and Reporting
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Customer Service
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Financial Management
What Sets Microsoft Dynamics NAV CRM Apart from Dynamics CRM: Different Functionality for Different Stages of Business Growth
by
Linda
Rosencrance
Comparing the Two on 8 Levels of Functionality
Business Central
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Seven Trends That Will Most Impact the Food Industry in 2011 and Why They Matter for Microsoft Dynamics ERP
by
Marc
DiGiorgio
Shifting the focus of technology from compliance to business transparency
Accounting
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CWR Mobility Secures $1.5M in Series B Funding
by
Jason
Gumpert
In Face of Growing Product Demand
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In Formally Introducing Dynamics CRM 2011, Microsoft Continues Its Push to Lure Siebel and Salesforce Customers
by
Jason
Gumpert
Two Users Explain Why They Shifted
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Beyond the Online Transaction: Ramping Up E-Commerce Revenue with Microsoft Dynamics
by
Linda
Rosencrance
Ignify’s Sandeep Walia examines the value proposition from credit card authorization to SEO
Business Central
Commerce
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Dynamics 365
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E-Commerce
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Microsoft Dynamics Partners Prepare for Presence at Major Retail Convention
by
Linda
Rosencrance
Lift361 and Junction Solutions prepare to debut new offerings
BI and Reporting
Commerce
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Customer Service
Customer Service
Data Integration
Dynamics 365
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New Report: Top-Performing Companies Deploy Mobile CRM
by
Linda
Rosencrance
269 organizations with varying mobile capabilities were measured for structure, effectiveness, and satisfaction
CPQ (Configure, Price, Quote)
Customer Engagement
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How a Professional Sports Team Uses Microsoft Dynamics CRM and GP to Prospect for Top Season Ticket Candidates
by
Linda
Rosencrance
Using Third-Party Tools and Data
CPQ (Configure, Price, Quote)
Customer Engagement
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Customer Service
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Top Ten Reasons to Use Outlook to Expand Microsoft Dynamics CRM Benefits
by
Linda
Rosencrance
Augmenting Dynamics CRM 2011
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Enpro, Inc.: Gaining Efficiency With a New Dynamics 365 CRM System
Forvis Mazars
Integrating a new CRM system with an existing ERP system helped Enpro, Inc. increase efficiency.
Customer Engagement
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Field Service
Manufacturing
Power BI
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Axiom: Dynamics 365 CRM System Improvements Enhance Sales Forecasting
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An upgraded CRM system led to improved sales processes with better forecasting for Axiom.
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Haire Group: Transforming Operations With Microsoft Dynamics 365 CRM
Forvis Mazars
Haire Group’s Microsoft integration helped streamline processes and improve efficiency.
Customer Engagement
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Gaubert Oil: Reaping the Benefits of a Unified System with Microsoft Dynamics 365
Forvis Mazars
Gaubert Oil’s transition to Microsoft Dynamics 365 Marketing boosted productivity for employees.
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Hampel Oil Implements CRM for Oil & Gas to Help Improve Customer Relationships
Forvis Mazars
Explore how Hampel Oil uses a customized, pre-built CRM system to easily access customer information and manage share of wallet opportunities.
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Innovia Power BI Reports Packs
At Innovia Consulting, we developed a portfolio of reports in Power BI to help you see the meaning behind your data. With...
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emfluence Marketing Platform
The emfluence Marketing Platform is so intuitive, you’ll swear it was built just for you! The emfluence Marketing Platform is...
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Velaro
Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM with...
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