Dynamics CRM news & resources

Microsoft Makes It Official: CRM Online Now Generally Available in Two Packages

by Jason Gumpert
Emphasizing Easy Integration with Outlook, Officials Position Offering As Okay for Nearly All Companies, and Offer 30-Day Free Trial, Plus Discount on Basic Package
Customer Relationship Mgmt Dynamics CRM

In Initial Promo of CRM Online, Microsoft Trashes Salesforce.com

by Jason Gumpert
In Customer Testimonial, There's Little About CRM Online's Benefits, and Lots About Salesforce.com's Deficiencies
Customer Relationship Mgmt Dynamics CRM

Microsoft Seeks to Emphasize Cost Savings Associated with Dynamics AX and CRM, in Latest “Win”

by Jason Gumpert
A New Recession-Oriented Marketing Push?
Dynamics AX Dynamics CRM

Dynamics CRM Faces New Challenges from Saleforce-Google Alliance

by Jason Gumpert
Salesforce's integration of Google Apps aims to challenge Microsoft's Dynamics CRM + Office story.
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Dynamics 365 Dynamics CRM Sales Sales & Marketing

Dynamics and Business Intelligence: Is PerformancePoint the Answer for Dynamics Reporting?

by Jason Gumpert
Users Begin Testing the PerformancePoint Option from One Firm
BI and Reporting Dynamics CRM Financial Management Manufacturing Not For Profit

Feature Gap with CRM Online Has an Old-Tech Solution, Says Microsoft Team Member

by Jason Gumpert
CRM Online Team Works Around the "No Custom Code" Limitations to Provide Critical Event Alerts Like Closed Deals to Those Who Need to Know
Customer Relationship Mgmt Dynamics CRM

How Prepared Is Your Organization for Dynamics CRM 4.0?

by Matthew Wittemann
Four Key Infrastructure Changes That Will Help Ensure Smooth Operation of the Latest Version of CRM
Customer Relationship Mgmt Dynamics CRM

New CRM Online May Be Headed Toward Earlier-Than-Expected Availability

by Jason Gumpert
Product May Beat Initial June Estimate, As Final Version Already Being Made Available to Test Users
Customer Relationship Mgmt Dynamics CRM

An Innovative Six-Step Approach to Writing Your Next Dynamics CRM RFP

by David Lee
Do Some Advance Scouting and Planning to Construct an RFP That Top Suppliers Will Take Seriously
Customer Relationship Mgmt Dynamics CRM

The 12 Most Important Features of Microsoft Dynamics CRM 4.0? Here's One Firm's View, and How It Contrasts with Microsoft's

by Jason Gumpert
From Hundreds of Enhancements, Sonoma Partners Maintains That These Dozen Best Target Savings of Time, Money, and Resources
Customer Relationship Mgmt Dynamics CRM

LATEST VENDOR RESOURCES

How to Integrate Mailchimp with Dynamics 365 CRM | Marketing4Dynamics Tutorial

Inogic

Benefiting from Microsoft's FY27 CSP Changes: Incentives, Margins, Compliance, and Beyond

MSDW Features

SQL Server Migration: Challenges, Risks & Best Practices

MetaOption

Why Your Dynamics 365 Integration Creates Duplicates

Plauti

Copilot Chronicles, August 2026: Leading Sales & Service in the Age of AI Agents

MSDW Features
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Beyond Go-Live: How to Maximize the Long-Term Value of Microsoft Dynamics

AlfaPeople
How to keep Microsoft Dynamics creating value long after go-live.
Business Central Commerce Contact Center Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Dynamics AX Dynamics CRM

The Ultimate Guide to Dynamics 365 | Expert Edition 2026

Dynamics Square USA
Discover how Microsoft Dynamics 365, Fabric, Power Platform, and Copilot work better together.
AI and Machine Learning Azure Business Central Commerce Compute Contact Center Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service

Building a Connected Revenue Engine with Microsoft Dynamics 365, Customer Insights, and AI

Coffee + Dunn
Predictable growth starts with a connected revenue engine. Learn how Microsoft Dynamics 365 and AI can help align sales, marketing, service, and data.
AI and Machine Learning Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Fabric Finance and Operations

Downloadable Checklist: Customer Insights-Journeys vs. Marketing Automation

emfluence
A quick checklist to determine whether Customer Insights-Journeys is the right fit for your team.
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales & Marketing

Evaluating Microsoft Customer Insights-Journeys: When It Fits and When It Doesn't

emfluence
Is Microsoft Customer Insights-Journeys the right fit? Learn what to evaluate before you decide.
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales & Marketing
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Scaling Consulting Services Delivery with Power Platform

iTransition
Business Process Mgmt Customer Engagement Customer Relationship Mgmt Dataverse (CDS) Dynamics 365 Dynamics CRM Marketing Power Automate Power Platform Sales Sales & Marketing

Centralized Customer Engagement Platform

iTransition
Business Process Mgmt Customer Engagement Customer Service Dynamics 365 Dynamics CRM Field Service Field Service Healthcare Manufacturing Sales Sales & Marketing

Sales Automation for a Special Equipment Dealer

iTransition
How a special equipment dealer approached sales automation.
Automotive BI and Reporting Business Process Mgmt Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Power Automate Power Platform Sales Sales & Marketing Sales and Operations Planning

Adrian Steel Unified CRM and Marketing Data Across Five Platforms with Inner Join's Power BI Expertise

Inner Join Technologies
Unified reporting turns fragmented data into actionable intelligence. See what's possible when your data works together!
Automated Data Collection Azure Business Central Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Data Integration Databases Dynamics 365 Dynamics CRM

How Maxi Lift Connected Dynamics 365 Sales and Business Central to Streamline Quoting

New Dynamic
Deployment Planning Process Reduces Risk and Speeds Up Solution Design and Development and Development for Maxi-Lift
Customer Engagement Customer Service Dynamics 365 Dynamics CRM Dynamics Marketing Field Service Manufacturing Minerals Sales
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Business Optimization Index

Fifty-four questions across seven domains. Answer them the way things actually work today, not the way they are supposed to...
Construction Copilot Dynamics 365 Dynamics CRM Dynamics Marketing Manufacturing Tax and Accounting

Next Best Action - AI/ML-Powered Recommendations for Microsoft Dynamics 365 CRM

Next Best Action is an AI/ML-powered assistant for Microsoft Dynamics 365 CRM that analyzes CRM data, customer interactions...
AI Agents Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Field Service Power Apps Power Platform Project Service Automation

Application Management Services for Microsoft Dynamics 365

Efficient, expert support and continuous development from a top-tier Microsoft partner. Microsoft Dynamics 365 should...
Copilot Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics POS Dynamics RMS Dynamics SL Dynamics Snap Managed Services

AI Supply Chain Software Half-Card

AI AI Agents Copilot Dynamics 365 Dynamics CRM Logistics Logistics Shipping Shipping Shipping Integration Supply Chain Management

Microsoft Dynamics 365 AI Opportunity Lab

Turn AI Possibilities into Practical Outcomes for D365 CE/CRM Microsoft Dynamics 365 CE/CRM contains rich business data, and...
Azure Contact Center Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing
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