Dynamics CRM news & resources

MSDW Podcast: Update on the Dynamics community in Ukraine

by MSDW Reporter
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MSDW Podcast: What does Microsoft's Cloud Partner Program mean for Dynamics partners?

by MSDW Reporter
Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics NAV Finance and Operations MSDW Podcast Microsoft Cloud Partner Program

Podcast Transcript: Joe Corigliano on Microsoft ISV strategy and building community

by MSDW Reporter

What did Microsoft Dynamics partners learn at Directions North America 2022 and what’s next for the channel ecosystem?

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MSDW Podcast: The Latest in Output and Document Management

by MSDW Reporter
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OwnBackup joins ISV Connect with certified Microsoft Dynamics 365 data protection solution

by MSDW Reporter

Following funding in 2021 to expand SaaS reach, the company has launched OwnBackup Recover for Dynamics 365

Azure Customer Engagement Customer Relationship Mgmt Customer Service Data Archiving Data Management Dynamics 365 Dynamics CRM Financial Services Governance, Risk, and Compliance (GRC) Healthcare Regulatory Compliance
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Microsoft Dynamics partners unite on aid efforts for Ukraine

by Jason Gumpert

With hundreds of Ukrainian Dynamics professionals in need of help, a new site aims to unite fundraising

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Microsoft Business Apps channel lead Cecilia Flombaum leaving role

by Jason Gumpert

20+ year Microsoft veteran led partners through multiple initiatives and goals

Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics NAV Finance and Operations Power Platform

MSDW Podcast: The Dynamics 365 data integration landscape, with DBSync

by MSDW Reporter
Business Central Customer Engagement Data Integration Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations Power Apps Power Automate Power Platform
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Bridging the information gap with a modern alerts and notification system for CRM

by Sam Kumar

Types of requirements to consider when evaluating your organization's needs for CRM-related alerts and notifications

Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Sales & Marketing
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Microsoft Dynamics channel firms 1ClickFactory and QBS Group to form Companial

by Jason Gumpert

The new company and brand will continue to evolve as a services firm, CEO Louis Rustenhoven tells MSDW

Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics NAV Finance and Operations Power Apps Power Automate Power Platform

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Benefiting from Microsoft's FY27 CSP Changes: Incentives, Margins, Compliance, and Beyond

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Why Your Dynamics 365 Integration Creates Duplicates

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Beyond Go-Live: How to Maximize the Long-Term Value of Microsoft Dynamics

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How to keep Microsoft Dynamics creating value long after go-live.
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The Ultimate Guide to Dynamics 365 | Expert Edition 2026

Dynamics Square USA
Discover how Microsoft Dynamics 365, Fabric, Power Platform, and Copilot work better together.
AI and Machine Learning Azure Business Central Commerce Compute Contact Center Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service

Building a Connected Revenue Engine with Microsoft Dynamics 365, Customer Insights, and AI

Coffee + Dunn
Predictable growth starts with a connected revenue engine. Learn how Microsoft Dynamics 365 and AI can help align sales, marketing, service, and data.
AI and Machine Learning Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Fabric Finance and Operations

Downloadable Checklist: Customer Insights-Journeys vs. Marketing Automation

emfluence
A quick checklist to determine whether Customer Insights-Journeys is the right fit for your team.
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Evaluating Microsoft Customer Insights-Journeys: When It Fits and When It Doesn't

emfluence
Is Microsoft Customer Insights-Journeys the right fit? Learn what to evaluate before you decide.
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales & Marketing
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Scaling Consulting Services Delivery with Power Platform

iTransition
Business Process Mgmt Customer Engagement Customer Relationship Mgmt Dataverse (CDS) Dynamics 365 Dynamics CRM Marketing Power Automate Power Platform Sales Sales & Marketing

Centralized Customer Engagement Platform

iTransition
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Sales Automation for a Special Equipment Dealer

iTransition
How a special equipment dealer approached sales automation.
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Adrian Steel Unified CRM and Marketing Data Across Five Platforms with Inner Join's Power BI Expertise

Inner Join Technologies
Unified reporting turns fragmented data into actionable intelligence. See what's possible when your data works together!
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How Maxi Lift Connected Dynamics 365 Sales and Business Central to Streamline Quoting

New Dynamic
Deployment Planning Process Reduces Risk and Speeds Up Solution Design and Development and Development for Maxi-Lift
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Business Optimization Index

Fifty-four questions across seven domains. Answer them the way things actually work today, not the way they are supposed to...
Construction Copilot Dynamics 365 Dynamics CRM Dynamics Marketing Manufacturing Tax and Accounting

Next Best Action - AI/ML-Powered Recommendations for Microsoft Dynamics 365 CRM

Next Best Action is an AI/ML-powered assistant for Microsoft Dynamics 365 CRM that analyzes CRM data, customer interactions...
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Application Management Services for Microsoft Dynamics 365

Efficient, expert support and continuous development from a top-tier Microsoft partner. Microsoft Dynamics 365 should...
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AI Supply Chain Software Half-Card

AI AI Agents Copilot Dynamics 365 Dynamics CRM Logistics Logistics Shipping Shipping Shipping Integration Supply Chain Management

Microsoft Dynamics 365 AI Opportunity Lab

Turn AI Possibilities into Practical Outcomes for D365 CE/CRM Microsoft Dynamics 365 CE/CRM contains rich business data, and...
Azure Contact Center Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing
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