Dynamics CRM news & resources

MSDW Podcast: What to expect at WWMSTUG 2021

by MSDW Reporter
Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations Power Apps Power Automate Power BI Power Platform
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5 Things Dynamics Marketers Should Prioritize in 2021

by Margaret Wise

Marketers whose organizations use Microsoft Dynamics 365 are now looking ahead to the challenges of today’s new business landscape.

Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Marketing Marketing Automation Sales Sales & Marketing

Microsoft Dynamics Partner Roundup: Acquisition; Accounts payable; ERP contract; Integrations

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

AP Automation Associations Customer Engagement Dynamics 365 Dynamics CRM Dynamics GP Education Electronic Signatures Finance and Operations Power Apps Power Automate Power Platform
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Microsoft reveals new plan to support local user groups for Dynamics 365 and Power Platform

by Jason Gumpert

With buy-in already secured from existing associations and community organizations, a new Microsoft team will provide online tools, support, and guidance for local groups

AXUG Business Central Customer Engagement D365UG Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV DynamicsCon March 2021 Finance and Operations NAVUG
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Dynamics 365 community rallies around Microsoft MVP and FetchXML Builder creator Jonas Rapp

by MSDW Reporter

Rapp is recovering from a stroke suffered in mid-February. Friends and colleagues from the Dynamics community have organized shows of support.

Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM

Microsoft Dynamics Partner Roundup: Managed services offerings; Integration; Partnerships

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

Business Central Dynamics 365 Dynamics CRM Finance and Operations
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Microsoft Dynamics 365 Training Insights, Session 6: Sales

by Elif Item

Planning to educate one of the broadest functional areas of Dynamics 365

Customer Engagement Dynamics 365 Dynamics CRM Sales Sales & Marketing Training Training Insights
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Liquid Telecom acquires QBS Group's Middle East and Africa CSP business

by MSDW Reporter

African telecom firm gains an indirect Dynamics 365 partner channel to augment Office 365, Azure businesses.

Business Central Cloud Solution Provider (CSP) Customer Engagement Dynamics 365 Dynamics CRM Dynamics NAV ICSP

Microsoft Dynamics Partner Roundup: D365 integration; Partnership; New D365 practice; New board member

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

Business Central Customer Engagement Data Management Dynamics 365 Dynamics AX Dynamics CRM EDI Finance and Operations Sales & Marketing
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New mobile app for Dynamics 365 Sales is now in public preview

by MSDW Reporter

The new app offers an optimized experience, including relevance search and more native device tools

Customer Engagement Dynamics 365 Dynamics CRM Mobile Applications Sales Sales & Marketing

LATEST VENDOR RESOURCES

CRM Community Call: D365/CRM Data Risks with AI

Aha Apps

External Users Demystified with Ben Vollmer & Resco

Resco

PartnerTalks: Monica Hoyer of emfluence

emfluence

PartnerTalks: Special 200th Episode with Heather Cook of Microsoft

Microsoft

CRM Community Call: The role of eCommerce in your Dynamics 365 integration strategy

Aha Apps
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Modern Service Delivery Models: A Business Guide for Users and Providers of Microsoft Power Platform and Dynamics 365

Forceworks
How Services as a Subscription is having a powerful impact on how organizations engage with their providers
AI Customer Engagement Customer Insights Customer Service Insights Dynamics 365 Dynamics CRM Power Platform SaaS

Supply Chain Tech: 7 Secrets to Instant Value with HEADSTART for D365

Sikich
See how you can get to value faster, and minimize your risk with HEADSTART for D365.
Automotive Construction Consumer Goods Customer Engagement Distribution Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations Industrial Equipment

Unlocking Success: 5 Key Reasons Why Businesses are Investing in End-to-End Tax Solutions

Vertex, Inc.
Unlock growth, efficiency, and strategic excellence! Explore 5 reasons why finance and tax executives are investing in end-to-end tax solutions to propel their businesses forward.
Business Central Commerce Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Finance and Operations Integration

6 Reasons Why You Should Invest in Field Service Automation

Aha Apps
The ultimate resource for implementing automation solutions that streamline your field operations, elevate customer experience, and drive revenue growth
Customer Engagement Customer Experience (CX) Dynamics 365 Dynamics CRM Field Service

Tax Functions Microsoft D365 Users Can Automate with Vertex

Vertex, Inc.
Leverage tax automation to spend less time on manual tasks.
AI Azure Business Central Commerce Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics POS Dynamics RMS Dynamics SL
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City of Austin Modernizes Service and Program Delivery of the Economic Development Department with Dynamics 365 CE|CRM

Sikich

The Economic Development Department of the City of Austin collaborated with Sikich to deploy a constituent relationship management platform built on Microsoft Dynamics 365...

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit Portals Power Apps Power Automate Power BI

Calgary Economic Development (CED) Gains Unified Success with D365 CE|CRM

Sikich

While evaluating available CRM softwares, the huge disparity in licensing and implementation costs led them to Microsoft Dynamics 365 CRM

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit

Enterprise Bank: Powering Banking Services with Dynamics 365 CE|CRM

Sikich

Enterprise Bank decided it was time to replace an older CRM system

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Data Integration Dynamics 365 Dynamics CRM KPIs Power BI Power Platform Sales & Marketing

Case study: Sunshine 811 Saves $15,000 Annually by Streaming Recurring Billing with Subscription Billing Suite

Binary Stream

Sunshine 811 struggled to gain complete visibility of its billing processes. Discover their journey to streamlining recurring revenue

Accounting Auditing Automotive Banking Bill Of Material Mgmt Billing Budgeting Business Performance Mgmt Business Process Mgmt Complex Billing Consolidation Accounting Construction

DynaLife Centralizes Lease Management for Over 30 Locations

Binary Stream

Integrates with Microsoft Dynamics, providing a centralized database

Accounting Auditing Business Central Complex Billing Contract Management Dynamics 365 Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Enterprise Asset Mgmt Expense Management
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2 Day Workshop: Microsoft Sales Copilot

Let Sikich Help You Supercharge Your Sales with Microsoft Sales Copilot Microsoft Sales Copilot is a seller experience...
AI Aerospace & Defense Automotive Customer Engagement Distribution Dynamics 365 Dynamics CRM Education Industrial Equipment Manufacturing Professional Services Sales & Marketing

ServiceTeam ITSM (IT Service Management)

Conceived in Power Apps®—ServiceTeam ITSM is the most Microsoft-centric ITSM solution on the market. Overcome silos, lower...
Dataverse (CDS) Dynamics 365 Dynamics CRM IT Asset Management (ITAM) IT Service Management (ITSM) Power Apps Power Automate Power BI Power Pages Power Platform

Greenshades Payroll and HR Platform for Microsoft Dynamics

The Greenshades Payroll and HR Platform is the unified software solution that integrates with all flavors of Microsoft...
Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics POS Dynamics SL Dynamics Snap Financial Management HR Management Payroll Processing

emfluence Marketing Platform

The emfluence Marketing Platform is so intuitive, you’ll swear it was built just for you! The emfluence Marketing Platform is...
Customer Engagement Customer Insights Dynamics 365 Dynamics CRM Email Management Event Management Marketing Marketing Marketing Automation Marketing Insights Power Apps Sales

Experlogix Visual CPQ

See your products come to life with Visual CPQ. The Visual CPQ optional module provides Experlogix CPQ users with a powerful...
Business Central CPQ (Configure, Price, Quote) Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations Sales Sales/Product Configurator
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