Dynamics 365 news & resources

From the CRM Blogs: Rapid User Creation; Customer Care Accelerator; Filtered Lookup; Modifying the Report’s DataSource

by Jared Berezin
The latest from the Dynamics CRM blogs
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Workflow Management

Sonoma Partners Releases Vibe, Social Solution For Microsoft Dynamics CRM

by Linda Rosencrance
Social features closely mirror Salesforce.com's Chatter, company says
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing xRM

Dynamics CRM’s Patterson Argues Execs Must Exploit New “Business-to-People” Paradigm, “Connect Across Ecosystems”

by Jason Gumpert
Don't Block Employees' Social Networks
Business Performance Mgmt Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing

Why Microsoft Dynamics CRM Users Need to Shift Focus from Applications to Scoping for Integration

by Sandor Schellenberg
Integration Needs Must Predominate
Business Central Customer Engagement Customer Service Customer Service Data Integration Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Marketing Sales

Microsoft in Partnership with Mongoose Metrics to Add Call Tracking Capabilities to Dynamics CRM

by Jason Gumpert
Matching Outreach with Inbound Calls
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Integration Data Management Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Sales & Ops Planning

Microsoft Pushes Dynamics CRM into the Health Insurance Market

by Jason Gumpert
A New Vertical for Dynamics CRM
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Health & Wellness Healthcare Marketing Sales Sales & Marketing Sales & Ops Planning

BIO Analytics Adds Tableau Data Visualization Option for Microsoft Dynamics Business Intelligence

by Jason Gumpert
Tableau’s graphics and analytics complement existing report viewers, BIO says
BI and Reporting Business Central Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Tableau

What "The Buffer Zone" Tells Us About Why Mid-Market Companies Need BI More Than Enterprises

by Garth D.
Why the right strategic decisions start with good data analysis
BI and Reporting Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV

From the NAV Blogs: Book Review of “NAV 2009 Application Design”; Study Evaluates NAV’s Usefulness and Usability; Keyboard Shortcuts

by Jared Berezin
The latest views from around the NAV blogs
Business Central Dynamics 365 Dynamics NAV

The Real Reasons You Don't Want to Lean on Your Partner's License When Launching Microsoft Dynamics NAV

by Vjekoslav Babic
Hidden Pitfalls of Using Partner's License
Accounting Business Central Dynamics 365 Dynamics NAV

LATEST VENDOR RESOURCES

Microsoft Dynamics 365 Business Central Release Wave 2 2025

WebSan Solutions

Smarter Shipping and License Management: CIL’s Journey with NMB Parcel & RPS Solutions

NMB Solutions

AP Automation in D365 F&SCM: When standard tools work — and when they don't

SignUp Software

Setting Up User Permissions in Dynamics 365 Business Central

Encore Business Solutions

50 Dynamics 365 Customer Insights Tips in 50 Minutes

Coffee + Dunn
More Dynamics 365 Videos

Evaluating AP Automation Platforms in 2025

Metafile
Automating capture, approvals, and analytics with AI helps cut costs while improving accuracy and compliance
AI AP Automation Accounting Azure Business Central Document Automation Document Management Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL

The ERP Gap: Why It’s Not Enough for Invoice-to-Cash

Invoiced by Flywire
Without advanced tools, finance teams use manual workarounds that delay payments and increase risk
Accounting Business Central Dynamics 365 Finance and Operations Financial Management Payment Processing

Comparative Chart: 2 Top Expense Management Solutions for Dynamics 365 BC

MSDW Features
Discover how these providers stack up against each other
Business Central Dynamics 365 Dynamics NAV Expense Management Time & Attendance

Checklist: Are You Ready to Migrate Dynamics GP to Microsoft Dynamics 365 Business Central

enVista
Ready to future-proof your ERP? Get the complete readiness checklist that ensures migration success
Business Central Data Migration Dynamics 365 Dynamics GP

The Dynamics 365 Playbook for Omnichannel Retail Subscriptions

Bluefort
Turn Dynamics 365 into a seamless omnichannel subscription engine, automate, scale, and grow recurring revenue with confidence
Complex Billing Dynamics 365 Finance and Operations Revenue recognition Subscription Management Subscription billing
More Dynamics 365 White Papers

QualiChem Drives Smarter Field Operations with Maplytics for Dynamics 365

Inogic
Customer Engagement Dynamics 365 Web-based Mapping

WatchBox Personalizes the Retail Experience

Plauti
But legacy data migrations and multiple CRM data channels created challenges and eroded the customer 360 view
AI Customer Insights Data Management Dynamics 365 Jewelry Retail

Future-Proofing the Insurance Experience with a Policyholder 360

Plauti
Delivering a superb insurance experience to policyholders requires the empowerment of employees with the right insights
AI Customer Insights Data Management Dynamics 365

Booksy Improves Customer and Employee Experience

Plauti
Bad data quality is the party-crasher
AI Customer Insights Data Management Dynamics 365

Enpro, Inc.: Gaining Efficiency With a New Dynamics 365 CRM System

Forvis Mazars
Integrating a new CRM system with an existing ERP system helped Enpro, Inc. increase efficiency.
Customer Engagement Dynamics 365 Field Service Field Service Manufacturing Power BI Power Platform Sales Sales & Marketing
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The emfluence Marketing Platform for Microsoft Dynamics

The emfluence Marketing Platform is a marketing automation solution built to work hand-in-hand with Microsoft Dynamics 365...
Dynamics 365 Dynamics CRM Dynamics Marketing Education Financial Services Healthcare Insurance Manufacturing Marketing Automation Sales & Marketing

Maplytics — a Location Analytical Companion for Dynamics 365 CRM

Maplytics is a Microsoft-certified geo-analytical mapping solution that embeds location intelligence directly into Microsoft...
Customer Engagement Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Field Service Marketing Power Apps Power Pages Power Platform Project Service Automation

Marketing4Dynamics - Connect MailChimp with Dynamics 365 CRM

Marketing4Dynamics connects MailChimp with Dynamics 365 CRM in real time. It’s more than just a sync; it bridges marketing...
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Email Management Sales

DeDupeD – Detect, Prevent & Merge Duplicates in Dynamics 365 CRM

DeDupeD is an advanced duplicate data management solution for Microsoft Dynamics 365 CRM and Dataverse. It ensures your CRM...
Agriculture Architecture Automotive Customer Engagement Customer Service Data Management Dataverse (CDS) Design & Decorating Dynamics 365 Dynamics CRM Field Service Power Apps

Inogic Productivity Apps for Microsoft Business Solutions

Inogic is a leading Microsoft Microsoft Dynamics 365 CRM ISV, delivering innovative apps and professional services on...
AI Azure Copilot Copilot Studio Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Fabric Power Apps Power Automate Power BI
More Dynamics 365 Solutions