Order Management Agent: With HSO, Order Process Automation Starts Here
About This Solution
Supply chain-focused. Microsoft-powered. HSO-delivered.
Our Order Management Agent is an AI-powered solution that automates the intake, validation, and creation of sales orders—end to end. Built on Azure OpenAI and integrated with Dynamics 365, it processes orders from email, EDI, and other channels with speed and accuracy.
Too Many Orders, Not Enough Time.
For most organizations, order entry is a repetitive, error-prone task. Teams spend valuable time processing PDFs, validating data, and manually entering orders into ERP systems. The result? Delays, mistakes, frustrated customers, and missed revenue opportunities.
Key Benefits
- AI-powered document understanding using Azure OpenAI to extract and interpret order data—even from unstructured PDFs
- Real-time validation against customer and product master data
- Seamless Dynamics 365 integration for instant order creation
- Smart exception handling with audit trails and escalation workflows
- Scalable architecture built on Azure Logic Apps, Containers, and Key Vault
- Performance tracking and value reporting to measure impact
Why It Works
Order Management Agent by HSO delivers measurable results by automating one of the most time-consuming processes in supply chain operations. It’s fast, accurate, and built to scale with your business.
Intelligent & Autonomous
The agent reads, understands, and processes orders—no templates or manual mapping required.
Saves Time
Orders are created in seconds, not minutes, freeing your team to focus on exceptions and customer service.
Improves Accuracy
Validated against master data and processed with AI, orders are cleaner, faster, and more reliable.
Scales Across Order-to-Cash
From intake to invoicing and collections, the agent is part of a modular, agentic AI framework.
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More About This Vendor
HSO is a Business Transformation Partner with deep industry expertise and global reach. HSO leverages the full power of the Microsoft Cloud to transform the way in which people work and engage customers, ultimately accelerating the impact of cloud transformation and improving overall business performance. HSO helps companies innovate faster by modernizing business operations, adopting data-driven intelligent automation, delivering real-time insights and connecting the enterprise.
Founded in 1987, HSO has more than 2,500 professionals throughout Europe, North America, and Asia and is one of the world’s top business solution and implementation partners and a member of Microsoft’s elite Inner Circle representing the top 1 percent of partners worldwide.
For more information, please visit our website www.hso.com