Dynamics 365 news & resources

Microsoft Dynamics NAV roadmap takes on big data, simple upgrades for the mid-market

by Elliot Fishman
Product managers focus on cloud readiness, user interface updates, and implications of agile development in NAV R&D
Big Data Business Central Crete Dynamics 365 Dynamics NAV NAV 2013 NAV 2015 Power Automate Upgrades

Microsoft Dynamics CRM Online to add Enterprise user for access to Dynamics Marketing, Unified Service Desk

by Jason Gumpert
Single new price point aims to maintain simplicity in expanding product suite
CRM Online Convergence 2014 Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics CRM Online Marketing Automation Marketing Resource Mgmt (MRM)

Microsoft's plan to capitalize on Dynamics for Retail's five year vision

by David Gumpert
Can Microsoft cash in and solve the industry's thorny retail security problems?
AX for Retail Commerce Convergence 2014 Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Customer Service Dynamics 365 Dynamics AX Inventory Management Retail Retail POS

Microsoft commits to Dynamics NAV yearly upgrades, promotes a free trial

by David Gumpert
Looking ahead to Dynamics NAV 2015 and beyond
Business Central Convergence 2014 Crete Document Automation Dynamics 365 Dynamics NAV NAV 2013 R2 NAV 2015 Power Automate

Microsoft Dynamics ERP and CRM roadmaps power up to faster release cadence

by Jason Gumpert
Active release schedules will deliver new Dynamics ERP apps, more targeted features.
AX 2012 R3 AX 7 Accounting Business Central Cloud Convergence 2014 Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV GP 2013 R2

Microsoft Dynamics GP and NAV outperform AX and CRM handily in customer adds

by Jason Gumpert
NAV adding 667 customers per month, according to latest Microsoft figures; CRM adding 83 monthly
Business Central Convergence 2014 Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Microsoft Corporate
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Microsoft Dynamics seeing good growth, cloud adoption says Kirill Tatarinov

by Jason Gumpert
MBS executive vice president talks digital transformation related to cloud ERP at scale, Dynamics performance, and the evolving role of the CIO
Business Central Cloud Convergence 2014 Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV

Microsoft Dynamics Partner Roundup: CRM sales analytics; CPQ for equipment services; Cloud app integration; AX Win; AX 2013 R3 quick start

by Linda Rosencrance
A selection of recent announcements from the Dynamics partner channel
AX 2012 AX 2012 R3 CPQ (Configure, Price, Quote) Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics AX Dynamics CRM Pharmaceuticals Power Automate SaaS Sales

ERP's place in the cloud: Measuring core and two-tier adoption

by Bridget McCrea
As companies look to replace or upgrade aging ERPs, an increasing number of them may be looking to the cloud for answers.
Accounting Customer Engagement Distribution Dynamics 365 Dynamics AX HR Management Manufacturing Project Service Automation Rainier Service Management Supply Chain Management Two-Tier

Silverpop reports CoreMotives revenue growth, new automated email, nurture tools

by Linda Rosencrance
New release includes behavior-based nurture marketing and expanded email A/B testing
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Automation

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SQL Server Reporting Services in Dynamics 365 Finance & Operations

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Accessing Business Central’s Hidden Depreciation Features for Assets Already in Service

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Interface Comparison: Dynamics NAV and Dynamics 365 Business Central

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Unveiling the 2025 Dynamics 365 AP Automation Report for Finance Leaders: Talking AI, Fraud & Automation

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Happy Holly-Daze: Your Year-End Dynamics 365 Business Central Success Checklist

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Making AP Work Easier: Streamlining Daily Tasks with Automation

Zetadocs
See how AI automates invoice capture, matching, approvals, and secure storage.
AP Automation Business Central Document Automation Document Management Dynamics 365 Invoice Processing

End-of-Year Microsoft Dynamics 365 Data Cleaning: An Executive Playbook

Plauti
Master duplicate elimination and prevention to start January with clean customer data.
Customer Engagement Data Management Dynamics 365 Dynamics CRM

Lead the Change: Build a Future-Proof Customer Contact Center with AI

JourneyTeam
Ready to modernize your contact center? This guide breaks down exactly how.
Call Tracking Contact Center Contact Center Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Telephony

7 Signs Your Business Has Outgrown QuickBooks

JourneyTeam
When QuickBooks becomes a bottleneck instead of a solution, this guide helps you recognize the signs and understand what a modern ERP can offer as your business grows.
Accounting Business Central Dynamics 365 Enterprise Asset Mgmt Sales and Operations Planning

Stop Overspending on Microsoft Licenses: A Clear Guide to CSP

JourneyTeam
Microsoft licensing shouldn’t feel confusing or costly. This guide shows how CSP simplifies management, reduces spend, and gives organizations better control of their cloud environ
Azure Copilot Dynamics 365 Dynamics GP Fabric Licensing Power Platform Purview Software Licensing
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Palmer-Donavin Elevates Sales Planning and Customer Engagement with Power Apps and Dynamics 365

JourneyTeam
How Palmer-Donavin moved from spreadsheets to real-time insights
Customer Engagement Customer Service Distribution Dynamics 365 Sales Sales & Marketing Sales & Ops Planning

How Smarter Furnishings Unified Sales, Operations, and Finance with Dynamics 365 Business Central

JourneyTeam
Unifying operations and scaling faster with Dynamics 365 Business Central
Accounting Business Central Business Process Mgmt Customer Engagement Customer Service Dynamics 365 Furniture Manufacturing Power BI Power Platform Retail Sales

From Spreadsheets to Cloud ERP: How MaxxForce Adopted Dynamics 365 Business Central

JourneyTeam
Upgrading to a modern, scalable ERP with Dynamics 365 Business Central
Accounting Business Central Business Process Mgmt Dynamics 365 Enterprise Asset Mgmt Power BI Power Platform Professional Services

Protech Automotive Solutions – Field Operations / Dynamics 365 + Power Platform

JourneyTeam
Transforming field operations with a connected Microsoft Dynamics 365 and Power Platform solution
Automotive Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Field Service Field Service Power Platform Project Operations Project Service Automation

Modernizing Student Engagement at UVA’s Batten School with Microsoft Power Platform

JourneyTeam
Outgrown its legacy student engagement tools, relying on scattered systems and manual processes
Azure Customer Engagement Dataverse (CDS) Dynamics 365 Education Power Apps Power BI Power Pages Power Platform Student Information System
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Translate4Dynamics - Real-Time Translation for Microsoft Dynamics 365 CRM

Translate4Dynamics is an intelligent multilingual enablement solution built for Microsoft Dynamics 365 CRM. It enables real...
Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Field Service Power Apps Power Platform Sales

Attach2Dynamics - Attachments & Documents Management for Optimized Storage in Dynamics 365 CRM

Attach2Dynamics helps you migrate heavy attachments, reduce Dynamics 365 storage costs, and streamline document operations...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Document Management Dynamics 365 Field Service Power Apps Power Platform Project Service Automation Sales Storage

WhatsApp4Dynamics – WhatsApp Integration with Microsoft Dynamics 365 CRM

WhatsApp4Dynamics is a powerful communication and customer engagement solution that integrates WhatsApp Business directly...
Communications Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dynamics 365 Power Apps Power Platform Sales

Data Maturity Assessment

A Data Maturity Assessment is a diagnostic exercise, based on a series of workshops and interviews, that measures the value...
Architecture Azure BI and Reporting Business Performance Mgmt Construction Data Archiving Data Integration Data Management Data Migration Data Warehousing Databases Dynamics 365

Order Management Agent: With HSO, Order Process Automation Starts Here

Supply chain-focused. Microsoft-powered. HSO-delivered. Our Order Management Agent is an AI-powered solution that automates...
AI Agents Architecture Azure Construction Dynamics 365 Engineering Financial Services Government Legal Manufacturing Not For Profit Order Management
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