Dynamics 365 news & resources

Master VAR QBS group has added 100 partners in a year and plans to double that in six months

by Jason Gumpert
Year old Master VAR has expanded from three to eight countries
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Master VAR WPC 2014

Quentin Clark joins Microsoft Business Solutions as strategy chief

by Jason Gumpert
Clark was formerly a CVP for data platform within the Cloud and Enterprise group
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL

CRMGamified aims to inspire sales teams with 'Hurrah! Leaderboard'

by Jason Gumpert
ISV begins its 'second wave' of gamification offerings with big screen offering
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Dynamics 365 Dynamics CRM Sales Sales & Marketing gamification

InsideView adds Yammer posting to its Microsoft Dynamics CRM Insights offering

by Jason Gumpert
Enhances InsideView-powered Company and Contact Information for Dynamics CRM users
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Dynamics 365 Dynamics CRM Sales Sales & Marketing Yammer

LiveOps Integrates Cloud Contact Center with Microsoft Dynamics CRM Unified Service Desk

by Linda Rosencrance
LiveOps for Microsoft Dynamics integration provides CTI, voice and web chat, intelligent contact routing, social channel capabilities
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Social Networks Unified Service Desk

Microsoft Dynamics AX capabilities that justify a migration from Dynamics NAV

by Rahul Vyas
Migrating from NAV to AX is a major decision that should only be done for the right reasons
AX 2012 R3 Business Central Data Migration Demand Planning Dynamics 365 Dynamics AX Dynamics NAV Master Data Mgmt Procurement Product Lifecycle Mgmt Transportation Management Upgrades

The Secret to Your (Microsoft Dynamics ERP Implementation) Success

by Curt Finch
Dynamics ERP customers owe it to themselves to leverage the range of support tools offered by Microsoft and their partners
Business Central CustomerSource Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Resellers Upgrades

Microsoft releases new cumulative updates for Dynamics NAV 2013 and 2013 R2

by Linda Rosencrance
New NAV 2013 R2 functionality for export and import of companies and other data; Hotfixes for eighteen local versions
Business Central Data Management Data Migration Dynamics 365 Dynamics NAV NAV 2013 NAV 2013 R2

Packaging Your IP for Differentiation, Part 5: Defining customer scenarios for your packaged IP

by Paul Solski
Questions will assist in developing specific customer scenarios for your packaged IP.
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Resellers

Understand the new approach to Microsoft Dynamics NAV updates, users told

by Linda Rosencrance
The NAV release cadence has changed, and so has the approach to cumulative updates, a Microsoft program manager explains
Business Central Crete Dynamics 365 Dynamics NAV NAV 2013 R2 NAVUG Upgrades

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End-of-Year Microsoft Dynamics 365 Data Cleaning: An Executive Playbook

Plauti
Master duplicate elimination and prevention to start January with clean customer data.
Customer Engagement Data Management Dynamics 365 Dynamics CRM

Lead the Change: Build a Future-Proof Customer Contact Center with AI

JourneyTeam
Ready to modernize your contact center? This guide breaks down exactly how.
Call Tracking Contact Center Contact Center Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Telephony

7 Signs Your Business Has Outgrown QuickBooks

JourneyTeam
When QuickBooks becomes a bottleneck instead of a solution, this guide helps you recognize the signs and understand what a modern ERP can offer as your business grows.
Accounting Business Central Dynamics 365 Enterprise Asset Mgmt Sales and Operations Planning

Stop Overspending on Microsoft Licenses: A Clear Guide to CSP

JourneyTeam
Microsoft licensing shouldn’t feel confusing or costly. This guide shows how CSP simplifies management, reduces spend, and gives organizations better control of their cloud environ
Azure Copilot Dynamics 365 Dynamics GP Fabric Licensing Power Platform Purview Software Licensing

Your Guide, Your Partner, Your Microsoft Advantage

JourneyTeam
When technology projects feel overwhelming, the right partner changes everything.
Azure Copilot Customer Engagement Dynamics 365 Fabric Partner Strategy Power Platform Purview
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Palmer-Donavin Elevates Sales Planning and Customer Engagement with Power Apps and Dynamics 365

JourneyTeam
How Palmer-Donavin moved from spreadsheets to real-time insights
Customer Engagement Customer Service Distribution Dynamics 365 Sales Sales & Marketing Sales & Ops Planning

How Smarter Furnishings Unified Sales, Operations, and Finance with Dynamics 365 Business Central

JourneyTeam
Unifying operations and scaling faster with Dynamics 365 Business Central
Accounting Business Central Business Process Mgmt Customer Engagement Customer Service Dynamics 365 Furniture Manufacturing Power BI Power Platform Retail Sales

From Spreadsheets to Cloud ERP: How MaxxForce Adopted Dynamics 365 Business Central

JourneyTeam
Upgrading to a modern, scalable ERP with Dynamics 365 Business Central
Accounting Business Central Business Process Mgmt Dynamics 365 Enterprise Asset Mgmt Power BI Power Platform Professional Services

Protech Automotive Solutions – Field Operations / Dynamics 365 + Power Platform

JourneyTeam
Transforming field operations with a connected Microsoft Dynamics 365 and Power Platform solution
Automotive Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Field Service Field Service Power Platform Project Operations Project Service Automation

Modernizing Student Engagement at UVA’s Batten School with Microsoft Power Platform

JourneyTeam
Outgrown its legacy student engagement tools, relying on scattered systems and manual processes
Azure Customer Engagement Dataverse (CDS) Dynamics 365 Education Power Apps Power BI Power Pages Power Platform Student Information System
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Translate4Dynamics - Real-Time Translation for Microsoft Dynamics 365 CRM

Translate4Dynamics is an intelligent multilingual enablement solution built for Microsoft Dynamics 365 CRM. It enables real...
Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Field Service Power Apps Power Platform Sales

Attach2Dynamics - Attachments & Documents Management for Optimized Storage in Dynamics 365 CRM

Attach2Dynamics helps you migrate heavy attachments, reduce Dynamics 365 storage costs, and streamline document operations...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Document Management Dynamics 365 Field Service Power Apps Power Platform Project Service Automation Sales Storage

WhatsApp4Dynamics – WhatsApp Integration with Microsoft Dynamics 365 CRM

WhatsApp4Dynamics is a powerful communication and customer engagement solution that integrates WhatsApp Business directly...
Communications Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dynamics 365 Power Apps Power Platform Sales

Data Maturity Assessment

A Data Maturity Assessment is a diagnostic exercise, based on a series of workshops and interviews, that measures the value...
Architecture Azure BI and Reporting Business Performance Mgmt Construction Data Archiving Data Integration Data Management Data Migration Data Warehousing Databases Dynamics 365

Order Management Agent: With HSO, Order Process Automation Starts Here

Supply chain-focused. Microsoft-powered. HSO-delivered. Our Order Management Agent is an AI-powered solution that automates...
AI Agents Architecture Azure Construction Dynamics 365 Engineering Financial Services Government Legal Manufacturing Not For Profit Order Management
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