Dynamics 365 news & resources

Microsoft Dynamics AX/365 authors raising funds for clean water in Indian village

by MSDW Reporter
Donations and some book proceeds to fund easier, safer access to clean water.
Accounting BI and Reporting Budgeting Dynamics 365 Dynamics AX Finance and Operations Financial Management

Are Microsoft Dynamics SMB partners ready for life in the SaaS era?

by AJ Ansari
As the reality of Business Central approaches, Dynamics VARs have to contemplate some important questions about the SaaS future.
Business Central Cloud Dynamics 365 Dynamics GP Dynamics NAV Dynamics SL SaaS Tenerife

Building a Smart Customer Service Desk in Microsoft Dynamics 365 with Artificial Intelligence

by Stefano Tempesta
Exploring three cognitive services tools that can add improve to a service agent's performance with D365 and Unified Service Desk.
Artificial Intelligence (AI) Azure Machine Learning Business Process Mgmt Cloud Customer Engagement Customer Service Customer Service Data Management Document Management Dynamics 365 Dynamics CRM Power Automate

From the Microsoft Dynamics 365 / AX blogs: Percentage markup; Vendor onboarding; Speed up RSSU

by MSDW Reporter
A selection of the latest insight from the Dynamics 365/AX blogs.
Commerce Dynamics 365 Dynamics AX Finance and Operations Retail Retail POS

Microsoft Dynamics Partner Roundup: Omnichannel service; NFP acquisition; Business Central consulting; Digital strategy; Predictive hiring

by MSDW Reporter
A selection of announcements from the Dynamics partner channel.
Artificial Intelligence (AI) Bots Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics CRM Not For Profit Tenerife

Microsoft expands cloud services in Europe and into Middle East

by MSDW Reporter
Efforts focused on meeting needs of customers in those regions like local residency, GDPR compliance.
Cloud Dynamics 365 GDPR Power Automate Regulatory Compliance SaaS

Microsoft Dynamics 365 Business Central: What's in a name?

by AJ Ansari
First reactions to the Business Central brand name from the NAV community have been negative, but Microsoft's relentless focus on the future tells the real story.
Business Central Cloud Dynamics 365 Dynamics NAV SaaS Tenerife

Migrating from Salesforce to Microsoft Dynamics 365: Preparing for effective resource management

by James Lloyd
Switching to Dynamics 365 can do wonders for your organization, but it means nothing if your people aren’t using it correctly - or at all.
Adoption Customer Engagement Dynamics 365 Dynamics CRM Salesforce.com

Microsoft to launch Dynamics 365 Business Central on April 2 in 14 countries

by MSDW Reporter
Modular approach “brings the full power of NAV to the cloud”, says GM Alysa Taylor.
Business Central Dynamics 365 Dynamics NAV Tenerife

Microsoft readies brand name and packaging update for Dynamics 365 "Tenerife"

by Jason Gumpert
Dynamics NAV SMB partners have been briefed on branding, packaging, pricing of the newly named solution.
Accounting BI and Reporting Budgeting Business Central Business Process Mgmt Customer Relationship Mgmt Distribution Document Management Dynamics 365 Dynamics NAV Financial Management Forecasting

LATEST VENDOR RESOURCES

Enavate/Andretti GP to BC Migration Story

ENAVATE

Demo: Automate sales and use tax compliance within Microsoft Dynamics 365 Finance

Avalara

Demo: Automate tax with Avalara for Microsoft Dynamics 365 Business Central

Avalara

2026 Tax Changes: What You Need to Know

Avalara

The Profit Secret Your Competitors Don't Want You to Know

Cavallo
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2026 Tax Changes: A Compliance Guide for Businesses

Avalara
The 10th edition of Avalara's annual tax changes report.
Accounting Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Financial Management Tax Management

Whitepaper: Avalara 1099 Readiness Report

Avalara
Most Businesses Still Rely on Manual 1099 Processes Despite Rising Compliance Risk, Avalara Finds
Accounting Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Financial Management Tax Management

Infographic: Avalara 1099 & W-9

Avalara
This infographic discusses the importance of using automation software for W-9 and 1099 compliance to avoid IRS penalties.
Accounting Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Financial Management Tax Management

Overcoming Data Quality Pitfalls Across Microsoft Apps to Achieve AI-Readiness

STAEDEAN
How manufacturing, construction, and retail organizations can leverage AI agents in the Microsoft ecosystem by fixing data quality issues in Dynamics 365 ERP and the Dataverse.
Business Central Data Management Dataverse (CDS) Dynamics 365 Finance and Operations Power Apps Power Platform

Making AP Work Easier: Streamlining Daily Tasks with Automation

Zetadocs
See how AI automates invoice capture, matching, approvals, and secure storage.
AP Automation Business Central Document Automation Document Management Dynamics 365 Invoice Processing
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Case Study: Electric Motor Supply Company

Avalara
Electric Motor Supply Company energizes operational efficiencies with Avalara
Accounting Automotive Distribution Dynamics 365 Financial Management Tax Management

Cal Farley’s Boys Ranch – Empowering Financial Stewardship with Dynamic Budgets

Dynamic Budgets
The benefits the nonprofit organization experienced by implementing Dynamic Budgets.
Budgeting Business Central Dynamics 365 Dynamics GP Not For Profit

Back to SalesPad and Dynamics GP: How NewStar Recovered from a Misguided Move to Business Central

Cavallo
Business Central Distribution Dynamics 365 Dynamics GP

How BISM Consolidated Systems and Automated Invoicing with Business Central

PayTrace
Accounting Business Central Credit Card Processing Dynamics 365 Dynamics GP E-Invoicing Invoice Processing Payment Processing

Palmer-Donavin Elevates Sales Planning and Customer Engagement with Power Apps and Dynamics 365

JourneyTeam
How Palmer-Donavin moved from spreadsheets to real-time insights
Customer Engagement Customer Service Distribution Dynamics 365 Sales Sales & Marketing Sales & Ops Planning
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Translate4Dynamics - Real-Time Translation for Microsoft Dynamics 365 CRM

Translate4Dynamics is an intelligent multilingual enablement solution built for Microsoft Dynamics 365 CRM. It enables real...
Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Field Service Power Apps Power Platform Sales

Attach2Dynamics - Attachments & Documents Management for Optimized Storage in Dynamics 365 CRM

Attach2Dynamics helps you migrate heavy attachments, reduce Dynamics 365 storage costs, and streamline document operations...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Document Management Dynamics 365 Field Service Power Apps Power Platform Project Service Automation Sales Storage

WhatsApp4Dynamics – WhatsApp Integration with Microsoft Dynamics 365 CRM

WhatsApp4Dynamics is a powerful communication and customer engagement solution that integrates WhatsApp Business directly...
Communications Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dynamics 365 Power Apps Power Platform Sales

Data Maturity Assessment

A Data Maturity Assessment is a diagnostic exercise, based on a series of workshops and interviews, that measures the value...
Architecture Azure BI and Reporting Business Performance Mgmt Construction Data Archiving Data Integration Data Management Data Migration Data Warehousing Databases Dynamics 365

Order Management Agent: With HSO, Order Process Automation Starts Here

Supply chain-focused. Microsoft-powered. HSO-delivered. Our Order Management Agent is an AI-powered solution that automates...
AI Agents Architecture Azure Construction Dynamics 365 Engineering Financial Services Government Legal Manufacturing Not For Profit Order Management
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