CRMUG Summit 2018 news & resources

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Microsoft Dynamics 365 for Customer Service: Unified Client Interface to gain broader exposure

by Jason Gumpert

Plans for the Unified Client Interface, Omni-channel Engagement Hub and Universal Resource Scheduler will reshape customer service offering.

CRMUG Summit 2018 Customer Engagement D365UG Summit 2018 Dynamics 365 Marketing Sales Sales & Marketing Summit 2018
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UG Summit 2018: Microsoft Dynamics 365 AI apps takes shape, with a dose of privacy planning

by Jason Gumpert

Previews of sales, customer service, marketing apps supply business cases for Microsoft's core AI technology

Artificial Intelligence (AI) Azure Machine Learning CRMUG Summit 2018 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service D365UG Summit 2018 Dynamics 365 Dynamics CRM Machine Learning (ML) Marketing
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User Group Summit Preview: What to expect from the D365UG/CRMUG Summit

by Eamon McCarthy Earls

At the CRMUG Summit, users are set to focus on adapting to Dynamics 365 and Power platform changes

CRMUG Summit 2018 Customer Engagement D365UG Summit 2018 Dynamics 365 Dynamics CRM Summit 2018 crmug

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