CRMUG Summit 2018 | MSDynamicsWorld.com

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New Ways Microsoft Partners are Delivering End User Training and Documentation for Dynamic 365 Business Central & NAV

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CRMUG Summit 2018

Microsoft Dynamics 365 for Customer Service: Unified Client Interface to gain broader exposure

by

Jason

Gumpert

Plans for the Unified Client Interface, Omni-channel Engagement Hub and Universal Resource Scheduler will reshape customer service offering.

UG Summit 2018: Microsoft Dynamics 365 AI apps takes shape, with a dose of privacy planning

by

Jason

Gumpert

Previews of sales, customer service, marketing apps supply business cases for Microsoft's core AI technology

User Group Summit Preview: What to expect from the D365UG/CRMUG Summit

by

Eamon

McCarthy Earls

At the CRMUG Summit, users are set to focus on adapting to Dynamics 365 and Power platform changes

Upcoming Events

November 14, 2019

5 Reasons You Need E-Commerce: Built for Microsoft AX and Dynamics 365 Finance and Operations
December 4, 2019

Updated! Data Integration Design Patterns for Microsoft Dynamics 365 Customer Engagement
December 5, 2019

Power Platform: Limitless innovation with PowerObjects
December 10, 2019

Property management made easy: Building a case action solution with Microsoft Power Apps