CRMUG Summit 2018 | MSDynamicsWorld.com

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CRMUG Summit 2018

Microsoft Dynamics 365 for Customer Service: Unified Client Interface to gain broader exposure

by

Jason

Gumpert

Plans for the Unified Client Interface, Omni-channel Engagement Hub and Universal Resource Scheduler will reshape customer service offering.

UG Summit 2018: Microsoft Dynamics 365 AI apps takes shape, with a dose of privacy planning

by

Jason

Gumpert

Previews of sales, customer service, marketing apps supply business cases for Microsoft's core AI technology

User Group Summit Preview: What to expect from the D365UG/CRMUG Summit

by

Eamon

McCarthy Earls

At the CRMUG Summit, users are set to focus on adapting to Dynamics 365 and Power platform changes

Upcoming Events

January 29, 2020

The Benefits of Quality Management integrated with Dynamics 365/AX
February 12, 2020

Balancing Creativity and Security: Govern Power Platform in Your Organization