Dynamics 365 news & resources

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OpenText launches ECM integration for Microsoft Dynamics 365 for Customer Engagement

by MSDW Reporter

OpenText and Contesto co-launch Extended ECM Enabler for Dynamics 365

Content Management Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Document Management Dynamics 365 Dynamics CRM Enterprise Content Mgmt Power Automate Sales Sales & Marketing Sales & Ops Planning

Microsoft Dynamics 365 Portal: Updates accelerate in the October 2018 release and beyond

by Nicholas Hayduk

After a quiet period, Portal gets its most needed enhancements now, and sees a path to joining the Power platform in earnest in the foreseeable future.

Azure Common Data Service Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Portals Power Apps Power BI Power BI Power Platform PowerApps
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Is your CRM strategy ready for AI?

by Yvonne Dias

How data, analytics, and AI tools are changing our approach to improving customer experience.

Artificial Intelligence (AI) Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Machine Learning (ML) Power Automate Sales

Microsoft Dynamics Partner Roundup: New mobile apps; Accounting enhancements; Field service; ISV partnership

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

Accounting Agriculture Business Central Dynamics 365 Dynamics GP Dynamics NAV

From the Microsoft Dynamics 365 for Finance and Operations/AX Blogs: Custom fields; Price engine; Tag counting journal; Slow upgrade

by MSDW Reporter

A selection of the latest insight from the Dynamics 365 and AX blogs

Dynamics 365 Dynamics AX Finance and Operations
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Mastering new methods for Dynamics 365 Business Central success

by Stefano Demiliani

Retooling for SaaS, AL development and the shift to the cloud are just the beginning as the changeover to Dynamics 365 Business Central gets underway

Business Central Dynamics 365 Dynamics NAV Power Automate
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What Dynamics 365 Business Central means for teams building and using NAV extensions

by Stefano Demiliani

Understand the critical differences involved in the transition to Business Central and Extensions V2

Business Central Dynamics 365 Dynamics NAV
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Calgary Drop-in Centre looks to improve client services with Dynamics 365 CE and facial recognition

by Linda Rosencrance

New system will help the DI know exactly who is entering and leaving the facility

Customer Engagement Dynamics 365 Dynamics CRM Not For Profit Power Automate Project Service Automation Security Service Management facial recognition xRM
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MSDW Podcast: A Summit 2018 chat on Microsoft Dynamics SMB ERP with AJ Ansari

by Jason Gumpert

Recorded at Summit 2018, a conversation on the SMB ERP roadmap, predictions of innovative use cases for Microsoft business technology, and Dynamics partner challenges

Business Central Common Data Service Dataverse (CDS) Dynamics 365 Dynamics GP Dynamics NAV MSDW Podcast NAVUG Summit 2018 Power Apps Power Platform PowerApps Summit 2018
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Reconciliation view and scheduling a resource in Microsoft Dynamics 365 for Project Service Automation (PSA) V3

by Kuldeep Gupta

The reconciliation view in Dynamics 365 Project Service Automation V3 offers new opportunities for scheduling

Dynamics 365

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Dynamics 365 Business Central / Finance ISV Comparison Charts 2025

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Find the best Dynamics 365 ISV solutions with these side-by-side comparison charts
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Master Your Budgeting Process

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AI in AP - How Artificial Intelligence Will Change Accounts Payable Processes

Dooap
How AI is now being used in Accounts Payable
AI and Machine Learning AP Automation Accounting Azure Copilot Dynamics 365 Robotic Process Automation (RPA)

Transitioning from Dynamics GP to Dynamics 365 Business Central

Encore Business Solutions
Key information, timelines, and actions for moving to Dynamics 365 Business Central
Accounting Business Central Copilot Dynamics 365 Dynamics GP
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National Optical Retailer Accelerates ERP Migration and Multi-Entity Automation with Microsoft Dynamics 365 F&SCM and AMCS

Avantiico
Discover how a leading optical retailer modernized operations via Microsoft Dynamics 365 Finance & Supply Chain Management and reduced ERP migration time by 90 percent using AMCS
BI and Reporting Copilot Data Integration Data Migration Dynamics 365 Finance and Operations Healthcare Multi-Entity Management Power BI Power Platform

QualiChem Drives Smarter Field Operations with Maplytics for Dynamics 365

Inogic
Customer Engagement Dynamics 365 Web-based Mapping

WatchBox Personalizes the Retail Experience

Plauti
But legacy data migrations and multiple CRM data channels created challenges and eroded the customer 360 view
Customer Insights - Data Data Management Dynamics 365 Jewelry Retail

Future-Proofing the Insurance Experience with a Policyholder 360

Plauti
Delivering a superb insurance experience to policyholders requires the empowerment of employees with the right insights
Customer Insights - Data Data Management Dynamics 365

Booksy Improves Customer and Employee Experience

Plauti
Bad data quality is the party-crasher
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Solver Datasheet

For organizations looking to accelerate growth and gain complete insight into their business, Solver is a cloud-based...
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Alerts4Dynamics – Real-Time Alerts & Notifications in Dynamics 365 CRM

Alerts4Dynamics is a comprehensive Dynamics 365 alert tool that helps you create, schedule, and manage real-time...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Dynamics CRM Field Service Power Apps Power Platform Project Service Automation Sales

The emfluence Marketing Platform for Microsoft Dynamics

The emfluence Marketing Platform is a marketing automation solution built to work hand-in-hand with Microsoft Dynamics 365...
Dynamics 365 Dynamics CRM Dynamics Marketing Education Financial Services Healthcare Insurance Manufacturing Marketing Automation Sales & Marketing

Maplytics — a Location Analytical Companion for Dynamics 365 CRM

Maplytics is a Microsoft-certified geo-analytical mapping solution that embeds location intelligence directly into Microsoft...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Field Service Power Apps Power Pages Power Platform Project Service Automation

Marketing4Dynamics - Connect MailChimp with Dynamics 365 CRM

Marketing4Dynamics connects MailChimp with Dynamics 365 CRM in real time. It’s more than just a sync; it bridges marketing...
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Email Management Sales
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