Dynamics 365 news & resources

The differences between running a partner business and working at one post-acquisition

by Ryan Plourde

Being acquired as a Microsoft Dynamics partner doesn't have to mean giving up on your independence and the business you worked hard to build

Customer Engagement Dynamics 365 Dynamics CRM Software
catch-weight-2-300.png

April 2019 Release: New advanced warehouse features for Microsoft Dynamics 365 for Finance and Operations begin rollout

by MSDW Reporter

Key features from the Blue Horseshoe deal begin to roll out, with more planned beyond v10.0.

Commerce Consumer Goods Distribution Distribution Dynamics 365 Dynamics AX Finance and Operations Food & Beverage Manufacturing Manufacturing Process Manufacturing Retail
d365mi-vs-mse-table-white.png

Microsoft to discontinue Social Engagement, focus efforts on Dynamics 365 Market Insights

by Jason Gumpert

Microsoft to discontinue Social Engagement, focus efforts on Dynamics 365 Market Insights

Artificial Intelligence (AI) Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics CRM Microsoft Social Engagement NetBreeze Sales Sales & Marketing

Mavenlink integrates with Microsoft Dynamics 365 for Sales, Finance and Operations

by MSDW Reporter

Automation solution aims to aid professional and marketing services organizations

Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics AX Dynamics CRM Finance and Operations Invoice Processing Sales Sales & Marketing

K-eCommerce secures $2.3M funding led by BDC Capital

by MSDW Reporter

K-eCommerce will invest in R&D, increased sales and marketing efforts

Commerce Dynamics 365 E-Commerce Retail
depressed-worker.jpg

You've been hacked. Now what?

by Mark Hughes

After a hack, remediation efforts entail more than just plugging that one hole through which attackers gained entry.

Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations Regulatory Compliance Security
ribbon-cutting.jpg

April 2019 release notes out now for Microsoft Dynamics 365, Power Platform

by Jason Gumpert

Bulky new release document offers GA and preview features coming to all apps and services

Business Central Commerce Common Data Service Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL
binoculars-sky.jpg

What are the biggest trends in the CRM market heading into the 2020s?

by Denis Pombriant

As CRM companies shift to being platform providers, new offerings will target specific verticals, while AI and machine learning top out and integration remains as importan...

Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Software

Microsoft Dynamics Partner Roundup: Field service; Web agent; Nonprofits solution; Sportswear win

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

Business Central Commerce Customer Engagement Dynamics 365 Field Service Field Service Not For Profit Retail Sales and Operations Planning
change_the_value_from_false_to_true.png

Use Outlook categories to simplify activity tracking in Microsoft Dynamics 365/CRM

by Clinton D’Mello

Category-based tracking with the Microsoft Dynamics 365 App for Outlook can help with tracking emails, appointments and tasks

Customer Engagement Dynamics 365 Dynamics CRM Planning and Scheduling

LATEST VENDOR RESOURCES

Improve Your Time to Cash: The Power of Embedded AP + TEM + AI in D365 Business Central

SignUp Software

AI powered Selling: Copilot for Dynamics 365 Sales in Action

Rand Group

Enavate/Andretti GP to BC Migration Story

ENAVATE

Demo: Automate sales and use tax compliance within Microsoft Dynamics 365 Finance

Avalara

Demo: Automate tax with Avalara for Microsoft Dynamics 365 Business Central

Avalara
More Dynamics 365 Videos

2026 Tax Changes: A Compliance Guide for Businesses

Avalara
The 10th edition of Avalara's annual tax changes report.
Accounting Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Financial Management Tax Management

Whitepaper: Avalara 1099 Readiness Report

Avalara
Most Businesses Still Rely on Manual 1099 Processes Despite Rising Compliance Risk, Avalara Finds
Accounting Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Financial Management Tax Management

Infographic: Avalara 1099 & W-9

Avalara
This infographic discusses the importance of using automation software for W-9 and 1099 compliance to avoid IRS penalties.
Accounting Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Financial Management Tax Management

Overcoming Data Quality Pitfalls Across Microsoft Apps to Achieve AI-Readiness

STAEDEAN
How manufacturing, construction, and retail organizations can leverage AI agents in the Microsoft ecosystem by fixing data quality issues in Dynamics 365 ERP and the Dataverse.
Business Central Data Management Dataverse (CDS) Dynamics 365 Finance and Operations Power Apps Power Platform

Making AP Work Easier: Streamlining Daily Tasks with Automation

Zetadocs
See how AI automates invoice capture, matching, approvals, and secure storage.
AP Automation Business Central Document Automation Document Management Dynamics 365 Invoice Processing
More Dynamics 365 White Papers

Case Study: Electric Motor Supply Company

Avalara
Electric Motor Supply Company energizes operational efficiencies with Avalara
Accounting Automotive Distribution Dynamics 365 Financial Management Tax Management

Cal Farley’s Boys Ranch – Empowering Financial Stewardship with Dynamic Budgets

Dynamic Budgets
The benefits the nonprofit organization experienced by implementing Dynamic Budgets.
Budgeting Business Central Dynamics 365 Dynamics GP Not For Profit

Back to SalesPad and Dynamics GP: How NewStar Recovered from a Misguided Move to Business Central

Cavallo
Business Central Distribution Dynamics 365 Dynamics GP

How BISM Consolidated Systems and Automated Invoicing with Business Central

PayTrace
Accounting Business Central Credit Card Processing Dynamics 365 Dynamics GP E-Invoicing Invoice Processing Payment Processing

Palmer-Donavin Elevates Sales Planning and Customer Engagement with Power Apps and Dynamics 365

JourneyTeam
How Palmer-Donavin moved from spreadsheets to real-time insights
Customer Engagement Customer Service Distribution Dynamics 365 Sales Sales & Marketing Sales & Ops Planning
More Dynamics 365 Case Studies

Translate4Dynamics - Real-Time Translation for Microsoft Dynamics 365 CRM

Translate4Dynamics is an intelligent multilingual enablement solution built for Microsoft Dynamics 365 CRM. It enables real...
Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Field Service Power Apps Power Platform Sales

Attach2Dynamics - Attachments & Documents Management for Optimized Storage in Dynamics 365 CRM

Attach2Dynamics helps you migrate heavy attachments, reduce Dynamics 365 storage costs, and streamline document operations...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Document Management Dynamics 365 Field Service Power Apps Power Platform Project Service Automation Sales Storage

WhatsApp4Dynamics – WhatsApp Integration with Microsoft Dynamics 365 CRM

WhatsApp4Dynamics is a powerful communication and customer engagement solution that integrates WhatsApp Business directly...
Communications Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dynamics 365 Power Apps Power Platform Sales

Data Maturity Assessment

A Data Maturity Assessment is a diagnostic exercise, based on a series of workshops and interviews, that measures the value...
Architecture Azure BI and Reporting Business Performance Mgmt Construction Data Archiving Data Integration Data Management Data Migration Data Warehousing Databases Dynamics 365

Order Management Agent: With HSO, Order Process Automation Starts Here

Supply chain-focused. Microsoft-powered. HSO-delivered. Our Order Management Agent is an AI-powered solution that automates...
AI Agents Architecture Azure Construction Dynamics 365 Engineering Financial Services Government Legal Manufacturing Not For Profit Order Management
More Dynamics 365 Solutions