Dynamics 365 news & resources

MSDW Podcast: Inspire 2019 report, from the Dynamics SMB perspective

by Jason Gumpert
Business Central Customer Engagement Dynamics 365 Dynamics NAV Inspire 2019 MSDW Podcast Microsoft Corporate

Configuring department-wide URLs in Dynamics 365 for Customer Engagement

by Shailesh Wath

Configuring URLs with Dynamics 365 for Customer Engagement helps to create separate landing pages for different departments in an organization

Customer Engagement Dynamics 365
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Microsoft to end plan-based licensing of Dynamics 365 Customer Engagement, aiming for focus on app value

by Jason Gumpert

Decision driven by low multi-app use and concerns over focus on discounts over value, company tells partners at Inspire 2019.

Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Field Service Finance and Operations Inspire 2019 Power Apps Power Automate Power Platform Project Service Automation Sales
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The pull of process automation: How will Microsoft partners help customers get more from business apps?

by Jason Gumpert

With Inspire 2019 underway, Ryan Duguid, chief evangelist at Nintex discusses trends in the Microsoft channel.

Business Central Business Process Mgmt Customer Engagement Dynamics 365 Finance and Operations Inspire 2019 Power Automate Power Platform Robotic Process Automation (RPA) Workflow Management
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User Group Summit North America 2019 Preview: Upgrading from NAV to Dynamics 365 Business Central and the need for project managers

by Linda Rosencrance

Stonewall Kitchen technology director, Andrea Hall, shares a sneak peek of NAVUG Summit North America 2019

Business Central Dynamics 365 Dynamics NAV NAVUG Summit 2019 Power Platform UG Summit 2019
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Budget planning for the One Version era in Microsoft Dynamics 365 Finance and Operations

by Rahul Mohta

Budget planning with Dynamics 365 Finance and Operations can be an involved process, but getting it right is crucial for organization success

Accounting Budgeting Dynamics 365 Dynamics AX Finance and Operations Financial Management
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Five highlights of the Microsoft Dynamics 365 Business Central autumn 2019 release

by Hannes Holst

The Dynamics 365 Business Central 2019 Wave 2 relase is coming just a few months away--what should users expect?

Business Central Directions EMEA 2019 Dynamics 365 Dynamics NAV
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Ahead of Inspire 2019, Microsoft reverses decision to remove partner internal use rights

by Jason Gumpert

The change of course reverses the decision to remove IURs, as well as changes to on-premises support and new competency requirements.

Customer Engagement Dynamics 365 Finance and Operations Inspire 2019 Microsoft Corporate

Microsoft Dynamics Partner Roundup: Acquisition; Microsoft Teams; Distribution deal; Collaborations

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

Accounting Azure Customer Engagement Customer Service Dynamics 365 Dynamics GP Dynamics NAV Finance and Operations Tax Management
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How to create the best omni-channel journey for insurers

by Wim Geukens

Insurance companies can leverage an omni-channel approach with Dynamics 365 to better serve customers

Artificial Intelligence (AI) Business Process Mgmt Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Insurance Internet of Things (IoT) Sales

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Managing Projects in Dynamics 365 Finance: Today's Best AI Use Case

PlanAutomate

Beyond the Summit: Key Takeaways from Dynamics Community 2025

Invoiced by Flywire

Distribution - AI for Supply Chain Sustainability

ENAVATE

LPA Lays the Groundwork for a Data-Driven Future with Dynamics 365 and aec360

HSO

KCI Modernizes Project Delivery and Business Planning with Microsoft Dynamics 365 and aec360

HSO
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The Importance of Integrating Payment Connectors with Microsoft Dynamics 365

Evenica
How to enhance business efficiency and the customer experience with Evenica's e4Payment
Commerce Dynamics 365 Finance and Operations Payment Processing

Microsoft Project Operations or PlanAutomate: Which is Right for Your D365 Environment?

PlanAutomate
Are your projects too complex for out-of-the-box D365?
Dynamics 365 Enterprise Asset Mgmt Finance and Operations

Breaking Silos: The Strategic Advantage of Sales & Marketing Alignment

Coffee + Dunn
Explore the strategic benefits of aligning sales and marketing, from first touch to closed deal.
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Sales & Marketing

Connecting Marketing Impact to Revenue Growth: Building a Modern Value Measurement Framework

Coffee + Dunn
A practical model that connects performance metrics across stages, departments, and systems
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Marketing Automation Sales & Marketing

The Modern Guide to Microsoft Dynamics and Marketing Automation

emfluence
Turn your Microsoft Dynamics data into automated, revenue-driving campaigns with this practical guide to marketing automation
Customer Engagement Dynamics 365 Dynamics CRM Marketing Automation Sales & Marketing
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AI-Powered PO Automation Streamlines Dealer Transactions for Global Manufacturing Leader

Avantiico
Discover how a global manufacturing leader used AI-powered automation in Microsoft Power Platform and Dynamics 365 F&SCM to streamline dealer transactions and eliminate manual PO e
AI and Machine Learning Azure Data Integration Dynamics 365 Manufacturing Order Management Power Automate Power Platform Sales Order Processing Workflow Management

National Optical Retailer Accelerates ERP Migration and Multi-Entity Automation with Microsoft Dynamics 365 F&SCM and AMCS

Avantiico
Discover how a leading optical retailer modernized operations via Microsoft Dynamics 365 Finance & Supply Chain Management and reduced ERP migration time by 90 percent using AMCS
BI and Reporting Copilot Data Integration Data Migration Dynamics 365 Finance and Operations Healthcare Multi-Entity Management Power BI Power Platform

QualiChem Drives Smarter Field Operations with Maplytics for Dynamics 365

Inogic
Customer Engagement Dynamics 365 Web-based Mapping

WatchBox Personalizes the Retail Experience

Plauti
But legacy data migrations and multiple CRM data channels created challenges and eroded the customer 360 view
Customer Insights - Data Data Management Dynamics 365 Jewelry Retail

Future-Proofing the Insurance Experience with a Policyholder 360

Plauti
Delivering a superb insurance experience to policyholders requires the empowerment of employees with the right insights
Customer Insights - Data Data Management Dynamics 365
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WhatsApp4Dynamics – WhatsApp Integration with Microsoft Dynamics 365 CRM

WhatsApp4Dynamics is a powerful communication and customer engagement solution that integrates WhatsApp Business directly...
Communications Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dynamics 365 Power Apps Power Platform Sales

Data Maturity Assessment

A Data Maturity Assessment is a diagnostic exercise, based on a series of workshops and interviews, that measures the value...
Architecture Azure BI and Reporting Business Performance Mgmt Construction Data Archiving Data Integration Data Management Data Migration Data Warehousing Databases Dynamics 365

Order Management Agent: With HSO, Order Process Automation Starts Here

Supply chain-focused. Microsoft-powered. HSO-delivered. Our Order Management Agent is an AI-powered solution that automates...
AI Agents Architecture Azure Construction Dynamics 365 Engineering Financial Services Government Legal Manufacturing Not For Profit Order Management

PayFlow Agent by HSO: Smarter Vendor Communication Starts Here

Designed for Finance. Built with Microsoft. Delivered by HSO. Leverage the power of Microsoft Dynamics 365, Copilot Studio...
Accounting Architecture Billing Construction Copilot Document Automation Dynamics 365 E-Invoicing Email Management Engineering Finance and Operations Financial Services

Time Entry Agent by HSO: Smarter Time Entry Starts Here

Services-focused. Microsoft-powered. HSO-delivered. The Time Entry Copilot Agent combines the familiarity of Microsoft Teams...
Architecture Construction Copilot Dynamics 365 Engineering Expense Management Finance and Operations Financial Services Government Legal Manufacturing Not For Profit
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