Dynamics 365 news & resources

Use Outlook categories to simplify activity tracking in Microsoft Dynamics 365/CRM

by Clinton D’Mello

Category-based tracking with the Microsoft Dynamics 365 App for Outlook can help with tracking emails, appointments and tasks

Customer Engagement Dynamics 365 Dynamics CRM Planning and Scheduling

Ten useful features of XrmToolBox for Microsoft Dynamics 365/CRM

by Krishna Bhanushali

From Web Resource Manager to the Metadata Browser, discover the top 10 most useful XrmToolBox plugins for Microsoft Dynamics 365 CRM

Customer Engagement Data Management Dynamics 365 Dynamics CRM Software

Microsoft to end OEM deals with Dynamics 365 Customer Engagement ISVs

by Jason Gumpert

Microsoft began alerting customers today that InsideView Insights and Versium Predict will be discontinued as OEM offerings.

AppSource Automated Data Collection Customer Engagement Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing

In Microsoft co-development effort, Kroger pursues growth in a future that blends physical and digital presence

by Jason Gumpert

At NRF 2019, Kroger CEO Rodney McMullen discussed the future of their Microsoft partnership and the business opportunities that new tech will enable in the grocery segment.

Commerce Customer Relationship Mgmt Direct Store Delivery (DSD) Dynamics 365 Inventory Management NRF BIG Show 2019 Power Automate Retail Retail POS

Why now is the best time for Microsoft Dynamics AX/365 customers to automate

by Anna Tujunen

Accounts payable automation offers an opportunity Dynamics AX/365 customers to save money and increase efficiency

AP Automation Dynamics 365 Dynamics AX Finance and Operations Tax and Accounting

Retail in 2019: What we've learned from NRF Big Show pre-event PR

by Jason Gumpert

From top exhibitors like Microsoft to niche players, the PR influx in advance of this year's Big Show offers a hint at where exhibitors are working to gain traction.

Business Central Commerce Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics AX Dynamics CRM E-Commerce Finance and Operations Mobile Applications NRF BIG Show 2019 Power Automate

Microsoft Dynamics Partner Roundup: E-Commerce and AP solutions on AppSource; VAR acquisition; Exec hire

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

AP Automation Business Central Commerce Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics GP E-Commerce Finance and Operations

Microsoft Dynamics Profile: Ringing in the new year with MVP award for an XRM veteran

by Linda Rosencrance

James Novak's focus on xRM solution architecture and development in the government sector has provided broad exposure to Dynamics 365/CRM technology.

Aerospace & Defense BI and Reporting Configuration & Development Customer Engagement Dynamics 365 Dynamics CRM Government MVP Power Automate Project Management XrmToolBox xRM

Delegate work around in Microsoft Dynamics 365 PSA V3

by Kuldeep Gupta

Users of Microsoft Dynamics 365 Project Service Automation need to know how to work around the delegate functionality now that it's no longer available out of the box

Dynamics 365 Planning and Scheduling