Dynamics 365 news & resources

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Ahead of Inspire 2019, Microsoft reverses decision to remove partner internal use rights

by Jason Gumpert

The change of course reverses the decision to remove IURs, as well as changes to on-premises support and new competency requirements.

Customer Engagement Dynamics 365 Finance and Operations Inspire 2019 Microsoft Corporate

Microsoft Dynamics Partner Roundup: Acquisition; Microsoft Teams; Distribution deal; Collaborations

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

Accounting Azure Customer Engagement Customer Service Dynamics 365 Dynamics GP Dynamics NAV Finance and Operations Tax Management
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How to create the best omni-channel journey for insurers

by Wim Geukens

Insurance companies can leverage an omni-channel approach with Dynamics 365 to better serve customers

Artificial Intelligence (AI) Business Process Mgmt Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Insurance Internet of Things (IoT) Sales

MSDW Podcast: Inspire 2019 preview with IAMCP Americas president Jeffrey Goldstein

by Jason Gumpert
Azure Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations IAMCP Inspire 2019 MSDW Podcast Microsoft Corporate
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Inspire 2019 Preview: Should every Microsoft customer use Dynamics? Satya Nadella thinks so

by Jason Gumpert

Progress on transitioning Microsoft biz apps from transactional to insightful is key to broadening their use, says CVP Alysa Taylor

Automotive Business Central Commerce Customer Engagement Dynamics 365 Finance and Operations Financial Services Human Resources (Talent) Inspire 2019 Microsoft Corporate Mixed Reality
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Inspire 2019: Decision to end internal user rights based on cost concerns, says Microsoft channel exec

by Jason Gumpert

Revelation ahead of the worldwide partner conference aims to clear the air and shift focus to other types of investments for selling with and for Microsoft

Azure Dynamics 365 Inspire 2019 Software

MSDW Podcast: News roundup featuring Inspire 2019 updates, on-prem CRM trends, portals, Power Platform governance, and more

by MSDW Reporter
Business Central Business Performance Mgmt Business Process Mgmt Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Finance and Operations Governance, Risk, and Compliance (GRC) Inspire 2019 MSDW Podcast
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Transforming wholesale businesses with Microsoft Dynamics 365 Finance and Operations

by Steve Shebuski

Wholesalers are just beginning to discover how Dynamics 365 for Finance and Operations can help them with rapid charge in the market

Data Integration Distribution Distribution Dynamics 365 EDI Finance and Operations Retail Supplier Networks Supply Chain Execution Supply Chain Management Warehouse Management
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Microsoft works with Coles Australian supermarkets on AI and personalization

by MSDW Reporter

Australian supermarket chain Coles is working with Microsoft to adopt Azure, Dynamics 365, Office 365, AI and automation capabilities

Azure Consumer Goods Dynamics 365 Food & Beverage
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Sales methodology: The yin to the CRM's yang

by Claire Gibson

In B2B software sales, a strong methodology is required and a well-run CRM solution enables the team reach its goals.

Business Process Mgmt Customer Engagement Dynamics 365 Dynamics CRM Sales Sales & Marketing Workflow Management

LATEST VENDOR RESOURCES

How to Detect and Merge Duplicate Records in Dynamics 365 CRM

Inogic

Leaders' Guide to AI: The 6 Foundations for a Thriving AI Environment

WebSan Solutions

Performance Monitoring in Dynamics 365 F&SCM

Executive Automats

Download or Open a Dynamics 365 Finance & Operations Report in Excel

Encore Business Solutions

AI Business Solutions Partner Show, October 2025: Accelerating SMB Sales with Microsoft’s Craig Crescas

TD SYNNEX
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Breaking Silos: The Strategic Advantage of Sales & Marketing Alignment

Coffee + Dunn
Explore the strategic benefits of aligning sales and marketing, from first touch to closed deal.
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Sales & Marketing

Connecting Marketing Impact to Revenue Growth: Building a Modern Value Measurement Framework

Coffee + Dunn
A practical model that connects performance metrics across stages, departments, and systems
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Marketing Automation Sales & Marketing

The Modern Guide to Microsoft Dynamics and Marketing Automation

emfluence
Turn your Microsoft Dynamics data into automated, revenue-driving campaigns with this practical guide to marketing automation
Customer Engagement Dynamics 365 Dynamics CRM Marketing Automation Sales & Marketing

Dynamics 365 Business Central / Finance ISV Comparison Charts 2025

MSDW Features
Find the best Dynamics 365 ISV solutions with these side-by-side comparison charts
AP Automation BI and Reporting Business Central Dynamics 365 Dynamics NAV E-Commerce EDI Expense Management Payment Processing

Master Your Budgeting Process

Solver
Guiding you through creating a successful annual budget
Budgeting Business Central Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Finance and Operations
More Dynamics 365 White Papers

AI-Powered PO Automation Streamlines Dealer Transactions for Global Manufacturing Leader

Avantiico
Discover how a global manufacturing leader used AI-powered automation in Microsoft Power Platform and Dynamics 365 F&SCM to streamline dealer transactions and eliminate manual PO e
AI and Machine Learning Azure Data Integration Dynamics 365 Manufacturing Order Management Power Automate Power Platform Sales Order Processing Workflow Management

National Optical Retailer Accelerates ERP Migration and Multi-Entity Automation with Microsoft Dynamics 365 F&SCM and AMCS

Avantiico
Discover how a leading optical retailer modernized operations via Microsoft Dynamics 365 Finance & Supply Chain Management and reduced ERP migration time by 90 percent using AMCS
BI and Reporting Copilot Data Integration Data Migration Dynamics 365 Finance and Operations Healthcare Multi-Entity Management Power BI Power Platform

QualiChem Drives Smarter Field Operations with Maplytics for Dynamics 365

Inogic
Customer Engagement Dynamics 365 Web-based Mapping

WatchBox Personalizes the Retail Experience

Plauti
But legacy data migrations and multiple CRM data channels created challenges and eroded the customer 360 view
Customer Insights - Data Data Management Dynamics 365 Jewelry Retail

Future-Proofing the Insurance Experience with a Policyholder 360

Plauti
Delivering a superb insurance experience to policyholders requires the empowerment of employees with the right insights
Customer Insights - Data Data Management Dynamics 365
More Dynamics 365 Case Studies

PlanAutomate Project Analyst AI Overview

Download the 2-page brochure to learn more about PlanAutomate's AI Analyst included in their software. Don’t settle for “book...
Aerospace & Defense Architecture Chemicals Construction Customer Engagement Dynamics 365 Dynamics AX Energy Engineering Finance and Operations Government Government Contractors

PlanAutomate Overview

Download this 2-page brochure that provides a high-level overview of PlanAutomate, our solutions, and services for project...
Aerospace & Defense Architecture Business Process Mgmt Construction Customer Engagement Dynamics 365 Dynamics AX Energy Engineering Finance and Operations Financial Management Government

User Adoption Monitor – Track, Measure & Improve Dynamics 365 CRM Engagement

User Adoption Monitor is an intelligent user activity tracking and performance analytics app for Microsoft Dynamics 365 CRM...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Dataverse (CDS) Dynamics 365 Field Service Power Apps Power Platform Project Service Automation Sales

PlanAutomate Quick Guide

This Quick Guide will help you understand PlanAutomate and Project Automation for Dynamics 365 Finance at a high-level and...
Aerospace & Defense Architecture Chemicals Construction Customer Engagement Dynamics 365 Energy Engineering Finance and Operations Government Contractors Industrial Equipment Life Sciences

Map My Relationships – Visualize Relationships and Hierarchies in Dynamics 365 CRM

Map My Relationships is an advanced visualization app for Microsoft Dynamics 365 CRM and Dataverse, designed to help users...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Dataverse (CDS) Dynamics 365 Field Service Power Apps Power Platform Project Service Automation Sales
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