xRM

The Microsoft Dynamics CRM Superhero's Secret Utility: The XrmToolbox for CRM 2011/2013 (Recorded Webcast)

The free XrmToolbox is full of amazing utilities that every CRM Administrator should be familiar with. 

How Shanghai’s Xuhui District uses Microsoft Dynamics CRM to serve citizens

Microsoft Dynamics Profile: A CRM developer’s multi-year journey to MVP recognition

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