xRM news & resources

As Microsoft Dynamics 365 CRM apps mature, can we still talk customization?

by Sarah Critchley
An expanding functional footprint for the core product is great, but there is still room for well-planned configuration and customization.
Business Process Mgmt Configuration & Development Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Management Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing

The MSDW Podcast: ISV perspective on the promise of Microsoft Dynamics 365 SMB CRM apps

by Jason Gumpert
Dynamics CRM MVP Steve Mordue has a few recommendations, and a few questions, for Microsoft about Dynamics 365 Business Edition.
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM MSDW Podcast Marketing Sales Sales & Marketing xRM

The MSDW Podcast, Feb 14 2017: Dynamics GP manuals; NAV project rescue; XRM police response; 365 vision for CRM users

by Jason Gumpert
Online user help (good enough?), implementations set right, digital urgency, social selling, mobile apps and more
Azure Machine Learning Business Central Customer Engagement Dynamics 365 Dynamics CRM Dynamics GP Dynamics NAV Internet of Things (IoT) Machine Learning (ML) Project Management xRM

The MSDW Podcast: Microsoft Dynamics CRM users prepare to step into a 365 World, on-prem and in the cloud

by Jason Gumpert
Chuck Ingram of Tribridge walks us through the on-premise/off-premise options for Microsoft Dynamics 365, and making the decision to go all-cloud or opting for dual licensing.
CRM 2016 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics CRM Online MSDW Podcast Marketing Power Automate Sales

Building an emergency response solution in Dynamics CRM, SharePoint, and the Microsoft Cloud

by Stefano Tempesta
Building a solution for an effective response to emergency events in schools, by automating the assessment of safety status of, and communication to, students via multiple ch...
Automated Data Collection BI and Reporting Bots Business Process Mgmt Business Rules Mgmt Customer Engagement Customer Relationship Mgmt Data Archiving Data Integration Data Management Dynamics 365 Dynamics CRM

Microsoft Dynamics Partner Roundup: CRM Data Migration; GP Ecommerce; VAR performance; CfMD Property Management; Route Optimization

by Linda Rosencrance
A selection of announcements from the Dynamics partner channel
AP Automation Accounting Business Central Commerce Customer Engagement Customer Relationship Mgmt Data Migration Distribution Distribution Donor Management Dynamics 365 Dynamics AX

Dynamics Profile: Microsoft MVP Scales New Heights with Dynamics CRM

by Linda Rosencrance
Allegient solution architect named first-time MVP, already has an eye on the next goal with Dynamics CRM
Customer Relationship Mgmt Dynamics CRM Education xRM

From the Microsoft Dynamics CRM Blogs: Attribute mapping; UDS settings; CRM 2016 tabs; Iconator update

by Linda Rosencrance
A selection of the latest insight from the Dynamics CRM blogs
CRM 2016 Dynamics CRM Unified Service Desk XrmToolBox xRM

Why Improvements in Microsoft Dynamics CRM Make Enterprise Architecture More Important Than Ever

by Matt Masotti
With so many ways to potentially use Dynamics CRM today, the EA conversation is more about what it should do rather than what it can do.
Adxstudio Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Enterprise Architecture FieldOne Marketing Portals Sales

Microsoft Dynamics Partner Roundup: Payroll and HR for SMBs; Rental management for New AX; NAV not-for-profit solution update

by Linda Rosencrance
A selection of announcements from the Dynamics partner channel 
AX 7 Accounting Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Financial Management HR Management Not For Profit

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