Sales & Marketing news & resources

From the Microsoft Dynamics CRM Blogs: Configure SLAs; CRM Swiss Army Knife; Troubleshoot Outlook Client Issues; Bing Maps Benefits

by Jason Gumpert
A selection of the latest insight from the Dynamics CRM blogs
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Project Service Automation Sales Sales & Marketing Sales & Ops Planning Service Management

Sonoma Partners Seeks Smarter Mobile Sales Capabilities for Microsoft Dynamics CRM with New iPad App

by Linda Rosencrance
Improved access, synchronization, and distribution of sales and service collateral
CPQ (Configure, Price, Quote) Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Document Management Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Windows 8
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Understanding Microsoft's Social Intelligence Alliance with InsideView for Dynamics CRM

by Jason Gumpert
How and when InsideView features will be available to all (or most) Dynamics CRM users
Convergence 2012 Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM ISV Marketing SaaS Sales Sales & Marketing Social CRM

Microsoft Seeks Passion to Drive Adoption of Dynamics CRM 2011's New BI, Mobile Features

by Jason Gumpert
Product management look to new BI concepts and mobile CRM interest to push the release forward
BI and Reporting CRM 2011 Convergence 2012 Customer Engagement Dynamics 365 Dynamics CRM Food & Beverage KPIs Marketing Mobile Applications Sales Sales & Marketing

For Microsoft's Complete Dynamics Retail Story Look to CRM as well as AX

by Jason Gumpert
Microsoft-identified retail workloads such as customer service and clienteling demand Dynamics CRM
Commerce Convergence 2012 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics CRM Marketing Rebates Retail

Why a Large-Project Drilling Company Stays Loyal to Dynamics SL

by Jason Gumpert
Continuing Enhancements Expected
CPQ (Configure, Price, Quote) Construction Convergence 2012 Customer Engagement Dynamics 365 Dynamics CRM Dynamics SL Dynamics SL Engineering Government Marketing Project Management

Microsoft Adds Targeted New ISV Partnerships to Dynamics Product Line

by Jason Gumpert
Dynamics AX 2012 and CRM gain strategic capabilities through new ISV offerings and integrations
AX 2012 Convergence 2012 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Distribution Dynamics 365 Dynamics AX Dynamics CRM Government Manufacturing

Microsoft Dynamics Partner Roundup: Master VAR's First Affiliate; SalesFUSION Social Tools; Hitachi Realigns; Postcode Anywhere Win; ActiveConversion Integration

by Linda Rosencrance
A selection of the latest announcements from Dynamics partners
Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Health & Wellness Marketing Marketing Automation Master VAR Sales

c360 Expands Software Portfolio with Acquisition of Visual Relationship Management Tools

by Linda Rosencrance
Relationship Charts and OnlineHelp purchased from Wave Access
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Sales & Ops Planning

CHR Solutions Announces New Microsoft Dynamics CRM Solution for Communication Service Providers

by Linda Rosencrance
OMNIA 360 helps CSPs bundle services, manage catalogs, provision services and more
CPQ (Configure, Price, Quote) Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Invoice Processing Marketing SaaS Sales Sales & Marketing

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Copilot features in Dynamics 365 Customer Insights - Journeys

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Copilot Marketing Text Generation for Dynamics 365 Business Central

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2025 Microsoft Business Applications Partner Marketing Insights Report

MSDW Features
Exclusive new research from MSDW reveals how Microsoft Biz Apps partners and customers are navigating a rapidly evolving market
Azure Business Central Customer Engagement Dynamics 365 Finance and Operations Power Platform Sales & Marketing

Connect the Customer Journey with Dynamics and Marketing Automation

emfluence
Unify your CRM and marketing automation to deliver smarter, more connected customer experiences that drive revenue.
Customer Engagement Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Marketing Automation Sales Sales & Marketing

Salesforce 101: A Detailed Analysis for Positioning Dynamics 365

Seer 365
What to know about the architecture, ISV market, migrations, licensing, and more
Customer Engagement Customer Relationship Mgmt Dynamics 365 Sales & Marketing Salesforce

Integrating Dynamics 365 CE with Marketing Automation for Greater ROI

emfluence
Unlock the full potential of your CRM—discover how integrating D365 with marketing automation drives better results and greater ROI!
Customer Engagement Dynamics 365 Dynamics CRM Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales Sales & Marketing

Getting Started with Sales Nurturing and Marketing Automation

emfluence

Using automated workflows to send your messages

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Email Management Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing
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Enpro, Inc.: Gaining Efficiency With a New Dynamics 365 CRM System

Forvis Mazars
Integrating a new CRM system with an existing ERP system helped Enpro, Inc. increase efficiency.
Customer Engagement Dynamics 365 Field Service Field Service Manufacturing Power BI Power Platform Sales Sales & Marketing

Axiom: Dynamics 365 CRM System Improvements Enhance Sales Forecasting

Forvis Mazars
An upgraded CRM system led to improved sales processes with better forecasting for Axiom.
Customer Engagement Dynamics 365 Dynamics GP Engineering Sales Sales & Marketing

Haire Group: Transforming Operations With Microsoft Dynamics 365 CRM

Forvis Mazars
Haire Group’s Microsoft integration helped streamline processes and improve efficiency.
Customer Engagement Dynamics 365 Manufacturing Sales Sales & Marketing

Gaubert Oil: Reaping the Benefits of a Unified System with Microsoft Dynamics 365

Forvis Mazars
Gaubert Oil’s transition to Microsoft Dynamics 365 Marketing boosted productivity for employees.
Customer Engagement Dynamics 365 Marketing Marketing Automation Oil Sales Sales & Marketing

Hampel Oil Implements CRM for Oil & Gas to Help Improve Customer Relationships

Forvis Mazars
Explore how Hampel Oil uses a customized, pre-built CRM system to easily access customer information and manage share of wallet opportunities.
Customer Engagement Dynamics 365 Oil Sales Sales & Marketing Sales Quoting Sales and Operations Planning
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Innovia Power BI Reports Packs

At Innovia Consulting, we developed a portfolio of reports in Power BI to help you see the meaning behind your data. With...
Accounting Auditing BI and Reporting Business Central Dynamics 365 Inventory Management Manufacturing Power BI Power Platform Process Manufacturing Purchasing Sales & Marketing

emfluence Marketing Platform

The emfluence Marketing Platform is so intuitive, you’ll swear it was built just for you! The emfluence Marketing Platform is...
Customer Engagement Customer Insights Dynamics 365 Dynamics CRM Email Management Event Management Marketing Marketing Marketing Automation Marketing Insights Power Apps Sales

Velaro

Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM with...
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing
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