Sales & Marketing news & resources

Changing the Game: Is Play Profitable for Microsoft Dynamics CRM?

by Doug Bonderud
How new data on CRM user sentiment factors into the gamification trend
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Sales & Ops Planning gamification
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Microsoft Dynamics CRM's Growth, Vision the Focus at eXtremeCRM 2012 Kickoff

by Valerie Miller
A greater focus on breaking down departmental barriers in next two CRM releases
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Marketing Automation SaaS Sales Sales & Marketing Sales & Ops Planning

Cole Systems Looks to Add a Spark of Gamification to Microsoft Dynamics CRM 2011

by Linda Rosencrance
New employee incentive solution offers new way to add gamification to CRM
CRM 2011 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Sales & Ops Planning gamification

The Design Language of Your CRM Solution, Part 3 - Giving CRM Users What They Want

by Jukka Niiranen
What CRM solution design creates the optimal mix of process change and user engagement?
Business Process Mgmt Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Sales & Ops Planning
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SalesFUSION Adds Webinar Campaign Management with FUSIONcast

by Linda Rosencrance
Integrating demand generation webinars from WebEx, GoToWebinar with marketing automation and CRM
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Marketing Automation SaaS Sales Sales & Marketing
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Microsoft Dynamics Partner Roundup: Master Data; Lync with CRM; eCommerce on Windows Server 2012; AX Manufacturing Win; NAV with Services Management

by Linda Rosencrance
A selection of recent Dynamics partner announcements
AX 2012 Business Central Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Integration Dynamics 365 Dynamics AX Dynamics CRM Dynamics NAV E-Commerce

Microsoft Dynamics Partner Roundup: Product Configurator, EDI Solution Wins; CRM Win at Window Manufacturer; Mobile Partnership

by Linda Rosencrance
A selection of recent announcements from the Dynamics partner channel
Configuration & Development Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Integration Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP EDI Manufacturing

How to Fit Push and Pull Marketing, Social Networks and CRM Together

by Linda Rosencrance
Old tactics aren't lost, but new channels change the game
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Marketing Automation Sales Sales & Marketing Social Networks crmug

Microsoft Dynamics AX For Retail: Tracking Improvements in 2012

by Linda Rosencrance
AX 2012 offering strengthened with customer centricity, stronger ties to retail value chain
AX for Retail AXUG Commerce Customer Engagement Distribution Dynamics 365 Dynamics AX Marketing Mobile Applications Retail Retail POS Sales

HTML5 Mobile, Tablet App for Microsoft Dynamics CRM Will Cover for Lack of iPad Safari Support in Fall 2012 Release

by Jason Gumpert
Cross-browser support in Fall 2012 will not handle Safari on iPad, Microsoft tells partners
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Fall 2012 Release Marketing Mobile Applications Safari Sales Sales & Marketing iPad

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2025 Microsoft Business Applications Partner Marketing Insights Report

MSDW Features
Exclusive new research from MSDW reveals how Microsoft Biz Apps partners and customers are navigating a rapidly evolving market
Azure Business Central Customer Engagement Dynamics 365 Finance and Operations Power Platform Sales & Marketing

Connect the Customer Journey with Dynamics and Marketing Automation

emfluence
Unify your CRM and marketing automation to deliver smarter, more connected customer experiences that drive revenue.
Customer Engagement Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Marketing Automation Sales Sales & Marketing

Salesforce 101: A Detailed Analysis for Positioning Dynamics 365

Seer 365
What to know about the architecture, ISV market, migrations, licensing, and more
Customer Engagement Customer Relationship Mgmt Dynamics 365 Sales & Marketing Salesforce

Integrating Dynamics 365 CE with Marketing Automation for Greater ROI

emfluence
Unlock the full potential of your CRM—discover how integrating D365 with marketing automation drives better results and greater ROI!
Customer Engagement Dynamics 365 Dynamics CRM Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales Sales & Marketing

Getting Started with Sales Nurturing and Marketing Automation

emfluence

Using automated workflows to send your messages

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Email Management Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing
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Enpro, Inc.: Gaining Efficiency With a New Dynamics 365 CRM System

Forvis Mazars
Integrating a new CRM system with an existing ERP system helped Enpro, Inc. increase efficiency.
Customer Engagement Dynamics 365 Field Service Field Service Manufacturing Power BI Power Platform Sales Sales & Marketing

Axiom: Dynamics 365 CRM System Improvements Enhance Sales Forecasting

Forvis Mazars
An upgraded CRM system led to improved sales processes with better forecasting for Axiom.
Customer Engagement Dynamics 365 Dynamics GP Engineering Sales Sales & Marketing

Haire Group: Transforming Operations With Microsoft Dynamics 365 CRM

Forvis Mazars
Haire Group’s Microsoft integration helped streamline processes and improve efficiency.
Customer Engagement Dynamics 365 Manufacturing Sales Sales & Marketing

Gaubert Oil: Reaping the Benefits of a Unified System with Microsoft Dynamics 365

Forvis Mazars
Gaubert Oil’s transition to Microsoft Dynamics 365 Marketing boosted productivity for employees.
Customer Engagement Dynamics 365 Marketing Marketing Automation Oil Sales Sales & Marketing

Hampel Oil Implements CRM for Oil & Gas to Help Improve Customer Relationships

Forvis Mazars
Explore how Hampel Oil uses a customized, pre-built CRM system to easily access customer information and manage share of wallet opportunities.
Customer Engagement Dynamics 365 Oil Sales Sales & Marketing Sales Quoting Sales and Operations Planning
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Innovia Power BI Reports Packs

At Innovia Consulting, we developed a portfolio of reports in Power BI to help you see the meaning behind your data. With...
Accounting Auditing BI and Reporting Business Central Dynamics 365 Inventory Management Manufacturing Power BI Power Platform Process Manufacturing Purchasing Sales & Marketing

emfluence Marketing Platform

The emfluence Marketing Platform is so intuitive, you’ll swear it was built just for you! The emfluence Marketing Platform is...
Customer Engagement Customer Insights Dynamics 365 Dynamics CRM Email Management Event Management Marketing Marketing Marketing Automation Marketing Insights Power Apps Sales

Velaro

Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM with...
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing
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