Sales & Marketing news & resources

Fujitsu offers new Microsoft Dynamics AX industry solution for Japanese companies' overseas interests

by Linda Rosencrance
New offerings address sales, service, cost management, automotive suppliers, with a reach to other Asia Pacific nations
Automotive Budgeting Business Performance Mgmt Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics AX Financial Management Marketing Power Automate SaaS

Microsoft announces General Availability of Social Engagement as Spring '15 release wave, Social CRM loom

by Jason Gumpert
Social Engagement replaces Social Listening with new interface, visualizations, and tools to track and engage with social communication
CRM 2015 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Social CRM Social Engagement

Why does your team need a custom mobile solution when you have Microsoft Dynamics CRM 2013 or 2015?

by Chirag Shivalker
Six reasons a custom mobile solution helps your field team do more for customers and get more out of CRM
Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Mobile Applications Project Service Automation SaaS Sales Sales & Marketing Service Management

IMA, Microsoft join forces to advance digital marketing education in Dynamics CRM partner ecosystem

by Linda Rosencrance
Dynamics CRM users and partners often lack experience in theory around digital marketing, experts say, and better training should benefit the community
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales Sales & Marketing

Microsoft Dynamics Partner Roundup: CRM for insurance; VAR merger; CRM mobile security; Banking CRM win

by Linda Rosencrance
A selection of recent announcements from around the Dynamics ERP and CRM partner channel
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Financial Services Insurance Marketing Mobile Applications Sales Sales & Marketing

Microsoft Dynamics Partner Roundup: Italy E-billing for AX, NAV; CRM CoffeeSender; New Cloud budgeting, Services automation partnerships

by Linda Rosencrance
A selection of recent announcements from around the Dynamics partner channel
AP Automation Budgeting Business Central Cloud Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics NAV Forecasting Invoice Processing Marketing

Internet of Things, in context: How Microsoft plans to align the Azure IoT Suite with Dynamics CRM and ERP

by Jason Gumpert
The MBS industry team's Colin Masson explains how companies should look to capitalize on new, simpler tool sets like Azure IoT Suite
Azure IoT Suite Convergence 2015 Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics CRM Internet of Things (IoT) Manufacturing Marketing Power Automate

Beyond Convergence: Keeping Microsoft Dynamics partners in the loop

by Jason Gumpert
As Microsoft evolves its Dynamics, Office, Power BI, and other product marketing, partners watch carefully
Azure BI and Reporting Business Central Business Performance Mgmt Convergence 2015 Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV

Beyond Convergence: Microsoft Dynamics ERP, CRM product marketing commit to solutions, platform focus

by Jason Gumpert
Veterans on the MBS product marketing team are shifting their focus as the team aims to go to market with more cross-product solution stories
Azure BI and Reporting Business Central Convergence 2015 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP

Microsoft Dynamics Partner Roundup: E-Signatures for Document Management; CRM Forecast Management; WMS for GP; CRM Network Performance

by Linda Rosencrance
A selection of recent announcements from the Dynamics partner channel
Business Process Mgmt CRM 2015 Customer Engagement Customer Relationship Mgmt Document Automation Document Management Dynamics 365 Dynamics CRM Dynamics CRM Online Dynamics GP Electronic Signatures Forecasting

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2025 Microsoft Business Applications Partner Marketing Insights Report

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Exclusive new research from MSDW reveals how Microsoft Biz Apps partners and customers are navigating a rapidly evolving market
Azure Business Central Customer Engagement Dynamics 365 Finance and Operations Power Platform Sales & Marketing

Connect the Customer Journey with Dynamics and Marketing Automation

emfluence
Unify your CRM and marketing automation to deliver smarter, more connected customer experiences that drive revenue.
Customer Engagement Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Marketing Automation Sales Sales & Marketing

Salesforce 101: A Detailed Analysis for Positioning Dynamics 365

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What to know about the architecture, ISV market, migrations, licensing, and more
Customer Engagement Customer Relationship Mgmt Dynamics 365 Sales & Marketing Salesforce

Integrating Dynamics 365 CE with Marketing Automation for Greater ROI

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Unlock the full potential of your CRM—discover how integrating D365 with marketing automation drives better results and greater ROI!
Customer Engagement Dynamics 365 Dynamics CRM Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales Sales & Marketing

Getting Started with Sales Nurturing and Marketing Automation

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Using automated workflows to send your messages

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Email Management Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing
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Enpro, Inc.: Gaining Efficiency With a New Dynamics 365 CRM System

Forvis Mazars
Integrating a new CRM system with an existing ERP system helped Enpro, Inc. increase efficiency.
Customer Engagement Dynamics 365 Field Service Field Service Manufacturing Power BI Power Platform Sales Sales & Marketing

Axiom: Dynamics 365 CRM System Improvements Enhance Sales Forecasting

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An upgraded CRM system led to improved sales processes with better forecasting for Axiom.
Customer Engagement Dynamics 365 Dynamics GP Engineering Sales Sales & Marketing

Haire Group: Transforming Operations With Microsoft Dynamics 365 CRM

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Haire Group’s Microsoft integration helped streamline processes and improve efficiency.
Customer Engagement Dynamics 365 Manufacturing Sales Sales & Marketing

Gaubert Oil: Reaping the Benefits of a Unified System with Microsoft Dynamics 365

Forvis Mazars
Gaubert Oil’s transition to Microsoft Dynamics 365 Marketing boosted productivity for employees.
Customer Engagement Dynamics 365 Marketing Marketing Automation Oil Sales Sales & Marketing

Hampel Oil Implements CRM for Oil & Gas to Help Improve Customer Relationships

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Explore how Hampel Oil uses a customized, pre-built CRM system to easily access customer information and manage share of wallet opportunities.
Customer Engagement Dynamics 365 Oil Sales Sales & Marketing Sales Quoting Sales and Operations Planning
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Innovia Power BI Reports Packs

At Innovia Consulting, we developed a portfolio of reports in Power BI to help you see the meaning behind your data. With...
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emfluence Marketing Platform

The emfluence Marketing Platform is so intuitive, you’ll swear it was built just for you! The emfluence Marketing Platform is...
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Velaro

Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM with...
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