As legacy vendors have struggled, the property and housing market has become a particularly good fit for Dynamics 365 and the Power Platform.
Latest features and some due soon update Dynamics 365 Customer Service.
New Microsoft MVP Ed Gonzales explains his "polymath" approach to Dynamics 365 and Power Platform.
No-code chatbot solution for customer services promises to identify the right virtual agent use cases
A look back at the top Dynamics 365 Customer Engagement expert articles of 2019
The Dynamics 365 Banking Accelerator offers new ways to enhance customer engagement
Microsoft Dynamics customers get broader options, more complex outlook, partners say.
Unification of digital messaging add-ons includes future updates, says GM.
Customer xxperience overtakes price and product
How Dynamics 365 Customer Service and ITIL help Microsoft partners meet customer demand through technology and best practice
Learn how leading companies are moving beyond traditional CRM capabilities and achieving true customer engagement
3 Secrets all Dynamics CRM customers should know about customer service
B2B clients want the freedom to pay their bills online
A seamless data set that gives patients the best experience when they visit their clinics
Wolters Kluwer partners with Prodware to implement Microsoft Dynamics 365 Business Central, Customer Engagement and the Power Platform to address its digital transfo...
