Dynamics 365 White Papers

6 Steps to Build a Business Case for Paperless Automation

Metafile

So, if you’re ready to get leadership on-board with a paperless automation investment and implementation, here are some tips to put together a thorough and convincin...

AI AP Automation Accounting Business Central Document Automation Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Financial Management

Track Your Competition with the Microsoft Dynamics Competitors Entity and Marketing Automation

emfluence

Want better insight into where you’re winning or losing your deals? Try leveraging the Competitors entity in Microsoft Dynamics 365

Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Platform Sales & Marketing User Adoption

The Great Resignation and AP Automation: 9 Ways Automation Helps Employee Retention

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One of the best ways to attract and keep your millennial and Gen Z employees is by investing in state-of-the-art technology that will make their jobs more efficient ...

AI Accounting Business Central Business Process Mgmt Distribution Document Automation Document Management Dynamics 365 Dynamics AX Dynamics GP Dynamics SL Finance and Operations

Customizing the Account Entity in Microsoft Dynamics CRM/CE

emfluence

The out of the box configuration of the Account Entity in Microsoft Dynamics CRM has room for improvement when it comes to user experience

Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Platform Sales & Marketing User Adoption

D365 Cloud ERP 101: BI & Analytics Planning

Sikich

If you don't plan for BI early on, you run the risk of not getting meaningful data out of your system

BI and Reporting Business Central Data Warehousing Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Finance and Operations KPIs

Reimagining Retail: How Today’s Trends Will Shape Tomorrow’s Retail Operations

Prodware

Aligning retail operations with new customer expectations

AI and Machine Learning Azure Business Process Mgmt Commerce Demand Planning Direct Store Delivery (DSD) Dynamics 365 EDI Finance and Operations Internet of Things (IoT) Inventory Management KPIs

The Shift to Customer Experience in Retail

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Customer xxperience overtakes price and product

AI Commerce Consumer Goods Contact Center Copilot Studio Customer Engagement Customer Experience (CX) Customer Insights Customer Relationship Mgmt Customer Service Customer Service Customer Service Insights

Innovation Insider: Bridging the Gap for Distribution

Prodware

Disrupting Demand: From supply chain to value chain

AI Azure BI and Reporting Business Central Business Process Mgmt Customer Engagement Demand Planning Distribution Distribution Dynamics 365 EDI Finance and Operations

Achieving Greater Insight, Not Bigger Data

Prodware

Shift your focus from data to insight to produce the right product at the right time

AI AI and Machine Learning Automated Data Collection Azure Consumer Goods Customer Engagement Customer Experience (CX) Customer Insights Customer Service Customer Service Insights Data Management Databases

How Dynamics CRM/CE Partners Benefit from ITSM Technology

Prodware

How Dynamics 365 Customer Service and ITIL help Microsoft partners meet customer demand through technology and best practice

Copilot Studio Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Hosting Services IT Asset Management (ITAM) IT Service Management (ITSM) Inventory Management KPIs Knowledge Management