Mobile Applications news & resources

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Microsoft Business Apps 2021 Release Wave 1: Dynamics 365 CE and Power Platform first look

by Heidi Neuhauser

Highlights from Sales, Marketing, and Customer Service apps, plus some Power Platform priorities 

2021 release wave 1 BI and Reporting Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Marketing Mobile Applications Power Apps Power Automate Power BI
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New mobile app for Dynamics 365 Sales is now in public preview

by MSDW Reporter

The new app offers an optimized experience, including relevance search and more native device tools

Customer Engagement Dynamics 365 Dynamics CRM Mobile Applications Sales Sales & Marketing
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For Superpower Apps, Low Code is Just the Start

by Venkat Rao
Why you should think of Microsoft’s Power Platform as the enterprise software equivalent of a superhero team.
BI and Reporting Business Process Mgmt Chemicals Mobile Applications Power Apps Power Automate Power BI Power Platform Robotic Process Automation (RPA)
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Harnessing the Power of Power Platform: Where to start

by Venkat Rao

Creative solutions to tough problems are within reach for organizations that invest in the Microsoft’s Power Platform.

Business Process Mgmt Dataverse (CDS) Field Service Mobile Applications Power Apps Power Automate Power BI Power Platform Service Management Utilities Workflow Management
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First Take: Key updates for Dynamics 365 Customer Experience apps in 2020 release wave 2

by Heidi Neuhauser

A new mobile sales experience, service integrations, a quickly approaching deadline for customers, and a lot more

CPQ (Configure, Price, Quote) Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dataverse (CDS) Dynamics 365 Marketing Mobile Applications Power Apps Power Automate Power BI
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Microsoft reveals 2020 release wave 2 plans for Power Platform, Dynamics 365

by Jason Gumpert

A range of improvement, including launch of new apps in the October 2020 to March 2021 timeframe.

BI and Reporting Business Process Mgmt Commerce Customer Engagement Customer Service Dataverse (CDS) Dynamics 365 Field Service Finance and Operations Human Resources (Talent) KPIs Marketing
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Microsoft Dynamics 365 nonprofit accelerator improves project, finance, case management

by MSDW Reporter

Updates to the data model, solutions, and mobile app.

Customer Engagement Dataverse (CDS) Dynamics 365 Expense Management Financial Management Mobile Applications Not For Profit Power Apps Power Platform Project Management Service Management Time & Attendance
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Microsoft Dynamics Profile: New MVP's role keeps growing with the business apps landscape

by Linda Rosencrance

Aurélien Clere has broadened his work from mobile apps and CRM to Dynamics 365, Azure, Power Platform and beyond.

Azure BI and Reporting Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics AX Dynamics CRM Finance and Operations Financial Management Mobile Applications
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Microsoft Power BI to improve CDS integration, Office touch points in upcoming releases

by MSDW Reporter

Mobile report authoring, smart narratives, and Power Platform integration to be highlighted at MBAS virtual event.

BI and Reporting Data Management Dataverse (CDS) KPIs Mobile Applications Power Apps Power Automate Power BI Power Platform

Salesforce to expand field service footprint with ClickSoftware purchase

by Jason Gumpert

After close of the $1.35 billion deal, ClickSoftware to join Salesforce Service Cloud. 

Customer Engagement Customer Service Dynamics 365 Field Service Field Service Mobile Applications Salesforce

LATEST VENDOR RESOURCES

External Users Demystified with Ben Vollmer & Resco

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How Partners Can Effectively Sell Advanced Mobility Solutions

Resco

Quality Inspector for Dynamics 365 Business Central

Insight Works

Expert Panel: The Future of D365 Mobility - Power Platform, AI and Beyond

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Security & Innovation for Government Agencies in the Microsoft Cloud

Arctic IT
Our team of experts assembled this educational guide to simplify how Microsoft cloud technology can help your government agency enhance services and enable secure collaboration.
Azure BI and Reporting Compute Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Field Service Finance and Operations Government Mobile Applications

Next Gen Workflows with resco.Inspections on RealWear

Resco

Today’s organizations must innovate and adopt new technologies to support their first-line workers within field services. Is your team ready? 

Business Central Customer Engagement Data Integration Dynamics 365 Energy Healthcare Knowledge Management Manufacturing Mobile Applications Power Platform Property Management Software

Resco Field Service 2.0 Transition Guide for Dynamics 365

Resco

Making the switch from MSD365 Field Service or Xamarin app? Check out this transition guide from Resco... 

Business Central Customer Engagement Data Integration Data Management Data Migration Dynamics 365 Dynamics GP Energy Field Service Healthcare Manufacturing Mobile Applications

5 Steps to Boost Digitalization in Property, Housing, and Facility Maintenance

Resco

Discover the future of customer experience for your facility maintenance team

Automated Data Collection Business Central Customer Engagement Customer Experience (CX) Dynamics 365 Field Service Mobile Applications Power Platform Property Management Real Estate

The Shift to Customer Experience in Retail

Prodware

Customer xxperience overtakes price and product

AI Commerce Consumer Goods Contact Center Customer Engagement Customer Experience (CX) Customer Insights Customer Relationship Mgmt Customer Service Customer Service Customer Service Insights Customer Voice
More Mobile Applications White Papers

Consolidated Tracking and Reporting for the National Park Service Law Enforcement Training

Arctic IT
Learn how NPS LESES worked with Arctic IT to build a Microsoft Power App to capture the training reporting requirements.
Azure BI and Reporting Government Integration Mobile Applications Power Apps Power Platform

Better Management and Reporting for Seattle Public Utilities Watershed Protection

Arctic IT
Learn how SPU moved to a modern, mobile-enabled, integrated solution on Dynamics 365 and the Power Platform for monitoring and reporting on the watersheds.
Customer Engagement Dynamics 365 Field Service Field Service Mobile Applications Power Automate Power Platform Utilities

NAI Significa saves 10 minutes on every inspection after deploying Resco Inspections

Resco

 A leading global commercial real estate brokerage firm wanted to digitalize inspection process

Architecture Automated Data Collection Construction Data Integration Data Management Dynamics 365 Dynamics CRM Enterprise Asset Mgmt Field Service Financial Services Mobile Applications Planning & Scheduling

Speeding up estate inspections from 1 day to 3 hours with scalable mobile solution with Resco for Dynamics 365

Resco

Discover how one of the largest housing associations in the UK transformed inspections with mobile forms, data automation, and offline capabilities from Resco

Architecture Automated Data Collection Business Process Mgmt Data Integration Data Management Dynamics 365 Dynamics CRM Field Service Mobile Applications Power Platform Property Management Real Estate

From 2,000 to 4,000 isolation yards/month in a completely disconnected scenario with Resco

Resco

Learn how the first energy renovation specialist in France transformed home visits and went paperless with Resco. 

Architecture Data Integration Dynamics 365 Electronic Signatures Energy Mobile Applications Planning & Scheduling Professional Services Property Management
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