Skip to main content
Log in
Articles
Live Events
White Papers
Video library
Case Studies
Solutions
Podcast
Vendor Directory
Vendor News Wire
Dynamics 365
Back
Dynamics 365
All D365
Customer Engagement
Back
Customer Engagement
All 365 Customer Engagement
Sales
Customer Service
Field Service
Marketing
Project operations
Business central
Customer insights
Mixed reality
Back
Mixed reality
All mixed reality
Product visualize
Remote assist
Layout
Guides
Finance and operations
Commerce
Human Resources (talent)
Customer voice
Dynamics AX
Dynamics CRM
Dynamics GP
Dynamics NAV
Power Platform
Back
Power Platform
All Power platform
Dataverse (CDS)
Power Apps
Power BI
Power Pages (Power apps portals)
Power automate
Power virtual agents
Azure
Sales news & resources
From the Microsoft Dynamics 365 Customer Engagement Blogs: Customer Insights – Data; AIClassify; Smart agents; New Sales features
by
MSDW
Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
AI
Customer Engagement
Customer Insights
Dynamics 365
Field Service
Marketing
Power Automate
Power Platform
Sales
Microsoft publishes 2025 Release Wave 1 Plans for Biz Apps, Role-based Copilots, Industry Clouds
by
Jason
Gumpert
Microsoft publishes its semi-annual flurry of new and updated feature plans across the apps and services
AI
Business Central
Commerce
Contact Center
Copilot
Copilot Studio
Customer Engagement
Customer Insights
Customer Service
Dataverse (CDS)
Dynamics 365
Field Service
From the Microsoft Power Platform blogs: Maker & admin deployment pages; Copilot to access SharePoint docs; AI prompts in Power Automate; Resolve 403 CORS error
by
MSDW
Reporter
A selection of the latest insight from the Power Platform blogs
Azure
Copilot
Customer Engagement
Dataverse (CDS)
Development
Dynamics 365
Power Apps
Power Platform
Sales
From the Microsoft Dynamics 365 CE/CRM Blogs: 'Given key not present' error; Poor lead management; Copilot Studio agents; Workflows for orphaned leads
by
MSDW
Reporter
A selection of the latest insight from the Dynamics 365 Customer Engagement blogs
Customer Engagement
Customer Relationship Mgmt
Dataverse (CDS)
Dynamics 365
Marketing
Marketing Automation
Power Apps
Power Platform
Sales
Sales & Marketing
Westcon-Comstor Optimizes Global Sales Process with Dynamics 365 Sales Solution
by
Jason
Gumpert
Technology distributor’s sales process optimization effort built atop critical integrations and broader IT modernization
Customer Engagement
Customer Relationship Mgmt
Data Integration
Dynamics 365
Dynamics CRM
Partner Relationship Management (PRM)
Robotic Process Automation (RPA)
Sales
Sales & Marketing
Workflow Management
From the Microsoft Dynamics 365 CRM Blogs: Maximizing data; Split your audience; End of outbound marketing; Smart copy-paste
by
MSDW
Reporter
A selection of the latest insight from the Dynamics 365 CE/CRM blogs
Copilot
Customer Engagement
Customer Relationship Mgmt
Dynamics 365
Dynamics CRM
Marketing
Marketing Automation
Sales
Sales & Marketing
From the Microsoft Dynamics 365 CRM Blogs: Pipeline optimization; Enhancing forms; Manage email bounces; Copilot and customer service reps
by
MSDW
Reporter
A selection of the latest insight from the Dynamics 365 CE/CRM blogs
BI and Reporting
Copilot
Customer Engagement
Customer Service
Dynamics 365
Dynamics CRM
Email Management
Marketing
Marketing Automation
Sales
Sales & Marketing
Microsoft Dynamics Partner Roundup: Property management; D365 win; Contract intelligence; Construction solution
by
MSDW
Reporter
A selection of announcements from the Dynamics partner channel
Construction
Contract Management
Customer Engagement
Customer Experience (CX)
Customer Service
Dynamics 365
Field Service
Finance and Operations
Financial Management
Property Management
Sales
From the Microsoft Dynamics 365 CRM Blogs: Show/hide content; Duplicate icons; Favorite marketing features
by
MSDW
Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
Customer Engagement
Customer Relationship Mgmt
Dynamics 365
Email Management
Marketing
Marketing Automation
Portals
Power Pages
Power Platform
Sales
Sales & Marketing
From the Microsoft Dynamics 365 CRM Blogs: Auto assign leads; Resource allocation; Hierarchical view button; Outbound sales
by
MSDW
Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
AI
Customer Engagement
Customer Insights
Dynamics 365
Field Service
Field Service
Marketing
Sales
Sales & Marketing
Current page
1
Page
2
Page
3
Page
4
Page
5
Page
6
Page
7
Page
8
Page
9
…
Next page
›
Last page
»
LATEST VENDOR RESOURCES
Videos
White Papers
Case Studies
Solutions
Top 3 Benefits of Dynamics 365 Automated Testing to Maximize Your IT Efficiency
TheTestMart
Harnessing the Future of Dynamics 365: Unleash the Potential of Microsoft's Commercial Generative AI & Copilot
Stratos Cloud Alliance
Dynamics ePay: A Complete Payment Processing Solution
Dynamics eShop
Data That Drives Email Marketing Relevance and Revenue for Dynamics CE/CRM Users
emfluence
Why Manufacturers Can’t Ignore Project Accounting
Sikich
More Sales Videos
Integrating Dynamics 365 CE with Marketing Automation for Greater ROI
emfluence
Unlock the full potential of your CRM—discover how integrating D365 with marketing automation drives better results and greater ROI!
Customer Engagement
Dynamics 365
Dynamics CRM
Marketing
Marketing Automation
Marketing Resource Mgmt (MRM)
Sales
Sales & Marketing
Maximize Efficiency: Seven Best Practices for Automated Testing in Microsoft Dynamics 365
TheTestMart
Discover how to revolutionize your automated testing strategy for Microsoft Dynamics 365 with our expert guide
Automated Testing
Azure
Business Central
Customer Engagement
Customer Service
Dynamics 365
Dynamics CRM
Dynamics POS
Dynamics RMS
Field Service
Finance and Operations
Sales
(Infographic) The Ultimate Checklist for Choosing the Best Subscription Billing Software
Binary Stream
This guide is designed to concentrate on actionable steps
AI
Bill Of Material Mgmt
Complex Billing
Customer Engagement
Customer Insights
Customer Service
Dynamics 365
Fraud Protection
Marketing Insights
Revenue recognition
Sales
Sales Insights
A Guide to Understanding Revenue Leakage’s Causes
Binary Stream
This booklet Explore the core causes of revenue leakage, how it impacts your company and examples of where it might be occurring in your business today
AI
Bill Of Material Mgmt
Budgeting
Business Process Mgmt
Customer Engagement
Development
Dynamics 365
Dynamics Marketing
Finance and Operations
Financial Management
Fraud Protection
Invoice Processing
The Better Subscription Billing Bible
Binary Stream
How to streamline your recurring revenue today
Accounting
Advanced Pricing
Billing
Business Central
CPQ (Configure, Price, Quote)
Complex Billing
Customer Engagement
Dynamics 365
Dynamics GP
Dynamics NAV
Finance and Operations
Financial Management
More Sales White Papers
Infographic: How Simon Roofing Improved Its Customer Service with Microsoft Dynamics 365
Sikich
Discover how Simon Roofing elevated customer service and streamlined operations with Microsoft Dynamics 365—explore their transformation journey!
Azure
Construction
Customer Engagement
Customer Insights
Customer Service
Dynamics 365
Dynamics CRM
Field Service
Integration
Power Automate
Power BI
Power Platform
Unlocking Efficiency: How Città Revolutionized Productivity with Test Automation
TheTestMart
Discover how Città boosted productivity and cut testing hours by over 90% with innovative test automation in this case study
Aerospace & Defense
Agriculture
Architecture
Associations
Automated Testing
Automotive
Azure
Boating
Business Central
Chemicals
Construction
Consumer Goods
Seamless Evolution: Explore JMP's Shift from Dynamics AX to D365 & Automated Testing with TheTestMart
TheTestMart
Discover how James M. Pleasants Company revolutionized their operations and enhanced efficiency by transitioning to automated testing
AI
Aerospace & Defense
Agriculture
Architecture
Associations
Automated Testing
Automotive
Azure
Boating
Business Central
Chemicals
Construction
Transforming Reily Foods: The Journey to Automated Testing Excellence in Dynamics 365 Finance Case Study
TheTestMart
Discover how Reily Foods streamlined their testing processes after upgrading to Dynamics 365 Finance
AI
Automated Testing
Azure
Business Central
Customer Engagement
Customer Service
Dynamics 365
Dynamics CRM
Dynamics POS
Dynamics RMS
Field Service
Finance and Operations
Consolidating CRM Systems for a Marine Construction Company
Arctic IT
Learn how the marine construction company worked with Arctic IT to migrate from Salesforce to Dynamics 365 Sales for a better connected solution.
Construction
Customer Engagement
Customer Relationship Mgmt
Dataverse (CDS)
Dynamics 365
Power BI
Power Platform
Sales
More Sales Case Studies
TheTestMart: Automated Testing for Microsoft Dynamics 365
Discover the benefits of automated testing with TheTestMart! Our company overview brochure highlights our unique approach to...
AI
Automated Testing
Azure
Business Central
Customer Engagement
Customer Service
Dynamics 365
Dynamics CRM
Dynamics POS
Dynamics RMS
Field Service
Finance and Operations
emfluence Marketing Platform
The emfluence Marketing Platform is so intuitive, you’ll swear it was built just for you! The emfluence Marketing Platform is...
Customer Engagement
Customer Insights
Dynamics 365
Dynamics CRM
Email Management
Event Management
Marketing
Marketing
Marketing Automation
Marketing Insights
Power Apps
Sales
Experlogix Visual CPQ
See your products come to life with Visual CPQ. The Visual CPQ optional module provides Experlogix CPQ users with a powerful...
Business Central
CPQ (Configure, Price, Quote)
Customer Engagement
Dynamics 365
Dynamics AX
Dynamics CRM
Dynamics GP
Dynamics NAV
Finance and Operations
Sales
Sales/Product Configurator
Experlogix CPQ Microsoft Dynamics 365 for Customer Engagement/Sales
Quote it Fast. Sell it Right. Regardless of how you sell - direct, indirect and via the web - Experlogix CPQ simplifies your...
CPQ (Configure, Price, Quote)
Customer Engagement
Dynamics 365
Dynamics CRM
Sales
Sales Quoting
Sales/Product Configurator
Velaro
Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM with...
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Dynamics CRM
Marketing
Sales
Sales & Marketing
More Sales Solutions