Sales news & resources

Why Dynamics CRM Online for Government is essential to Microsoft's US federal stance

by Linda Rosencrance
Planned for January 2015 release, CRM for US government boosts Microsoft profile against key competitors like Amazon, Google
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics CRM Online FedRAMP Government Marketing Power Automate Regulatory Compliance

How the Oklahoma City Thunder are getting closer to fans with Microsoft Dynamics CRM

by Linda Rosencrance
From analytics to ticketing to social insights, the Thunder have evolved their Dynamics CRM solution over six years to improve the fan experience
BI and Reporting Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Media & Entertainment Sales Sales & Marketing Social Networks

Microsoft Dynamics CRM GM Fred Studer departing as MBS reshuffles marketing management

by Jason Gumpert
Angela Bandlow to assume new role leading marketing of customer engagement solutions
Business Central Cloud Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL

Rockton Software introduces Connect, an accounting solution within Microsoft Dynamics CRM

by Linda Rosencrance
With new product, Rockton bets on the benefits of Dynamics CRM as a platform that can handle accounting duties
Accounting CRM 2013 CRM 2015 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics CRM Online Marketing Sales

How Microsoft Dynamics CRM 2015 tablet apps improve offline content handling

by Joel Lindstrom
With the release of CRM 2015, users can now use their tablet apps in many more offline scenarios
CRM 2015 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Mobile Applications Sales Sales & Marketing

Microsoft to Deliver Office 365 and Dynamics CRM Online from Australian Datacenters

by Linda Rosencrance
Data centers in New South Wales, Victoria expected to host Office 365 and CRM Online by March 2015
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Microsoft releases Dynamics CRM 2015 for Online, on-premise users

by Jason Gumpert
As part of the Fall 2014 release wave, CRM 2015 adds range of features, stronger integration to CRM suite
BI and Reporting CRM 2015 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics CRM Online Marketing Marketing Automation Marketing Resource Mgmt (MRM)

Assess your next CRM investment in the context of digital transformation

by Chirag Shivalker
A new report finds that the journey toward customer-centric organizations is a key driver of digital transformation
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing

Microsoft announces new Dynamics CRM integrations to Cortana, customer engagement platform Thunderhead.com

by Jason Gumpert
Integration planned with Thunderhead.com’s ONE Engagement Hub
CRM 2015 Convergence 2014 Europe Cortana Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Integration Dynamics 365 Dynamics CRM Marketing Marketing Automation

Victrex manufactures savings, Customer Excellence awards with Microsoft Dynamics CRM

by Linda Rosencrance
With two awards, Victrex shows off efficiency gains in CRM and an upcoming Dynamics AX deployment
BI and Reporting Business Performance Mgmt Convergence 2014 Europe Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Management Dynamics 365 Dynamics AX Dynamics CRM Dynamics CRM Online

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Integrating Dynamics 365 CE with Marketing Automation for Greater ROI

emfluence
Unlock the full potential of your CRM—discover how integrating D365 with marketing automation drives better results and greater ROI!
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Maximize Efficiency: Seven Best Practices for Automated Testing in Microsoft Dynamics 365

TheTestMart
Discover how to revolutionize your automated testing strategy for Microsoft Dynamics 365 with our expert guide
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(Infographic) The Ultimate Checklist for Choosing the Best Subscription Billing Software

Binary Stream
This guide is designed to concentrate on actionable steps
AI Bill Of Material Mgmt Complex Billing Customer Engagement Customer Insights Customer Service Dynamics 365 Fraud Protection Marketing Insights Revenue recognition Sales Sales Insights

A Guide to Understanding Revenue Leakage’s Causes

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This booklet Explore the core causes of revenue leakage, how it impacts your company and examples of where it might be occurring in your business today
AI Bill Of Material Mgmt Budgeting Business Process Mgmt Customer Engagement Development Dynamics 365 Dynamics Marketing Finance and Operations Financial Management Fraud Protection Invoice Processing

The Better Subscription Billing Bible

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How to streamline your recurring revenue today
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Infographic: How Simon Roofing Improved Its Customer Service with Microsoft Dynamics 365

Sikich
Discover how Simon Roofing elevated customer service and streamlined operations with Microsoft Dynamics 365—explore their transformation journey!
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Unlocking Efficiency: How Città Revolutionized Productivity with Test Automation

TheTestMart
Discover how Città boosted productivity and cut testing hours by over 90% with innovative test automation in this case study
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Seamless Evolution: Explore JMP's Shift from Dynamics AX to D365 & Automated Testing with TheTestMart

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Discover how James M. Pleasants Company revolutionized their operations and enhanced efficiency by transitioning to automated testing
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Transforming Reily Foods: The Journey to Automated Testing Excellence in Dynamics 365 Finance Case Study

TheTestMart
Discover how Reily Foods streamlined their testing processes after upgrading to Dynamics 365 Finance
AI Automated Testing Azure Business Central Customer Engagement Customer Service Dynamics 365 Dynamics CRM Dynamics POS Dynamics RMS Field Service Finance and Operations

Consolidating CRM Systems for a Marine Construction Company

Arctic IT
Learn how the marine construction company worked with Arctic IT to migrate from Salesforce to Dynamics 365 Sales for a better connected solution.
Construction Customer Engagement Customer Relationship Mgmt Dataverse (CDS) Dynamics 365 Power BI Power Platform Sales
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TheTestMart: Automated Testing for Microsoft Dynamics 365

Discover the benefits of automated testing with TheTestMart! Our company overview brochure highlights our unique approach to...
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The emfluence Marketing Platform is so intuitive, you’ll swear it was built just for you! The emfluence Marketing Platform is...
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See your products come to life with Visual CPQ. The Visual CPQ optional module provides Experlogix CPQ users with a powerful...
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Experlogix CPQ Microsoft Dynamics 365 for Customer Engagement/Sales

Quote it Fast. Sell it Right. Regardless of how you sell - direct, indirect and via the web - Experlogix CPQ simplifies your...
CPQ (Configure, Price, Quote) Customer Engagement Dynamics 365 Dynamics CRM Sales Sales Quoting Sales/Product Configurator

Velaro

Make the most of your Microsoft Dynamics investment and gain a 360-degree view of your customers by integrating your CRM with...
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing
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