Power Automate news & resources

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Is your CRM strategy ready for AI?

by Yvonne Dias

How data, analytics, and AI tools are changing our approach to improving customer experience.

AI Artificial Intelligence (AI) Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Machine Learning (ML) Marketing Power Automate Sales
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Azure Review: Huawei-Stack partnership; Cloud AI Challenge; Blockchain; JEDI; US, China regions

by MSDW Reporter

The latest insights from the world of Microsoft Azure

Power Automate
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Mastering new methods for Dynamics 365 Business Central success

by Stefano Demiliani

Retooling for SaaS, AL development and the shift to the cloud are just the beginning as the changeover to Dynamics 365 Business Central gets underway

Business Central Dynamics 365 Dynamics NAV Power Automate
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Calgary Drop-in Centre looks to improve client services with Dynamics 365 CE and facial recognition

by Linda Rosencrance

New system will help the DI know exactly who is entering and leaving the facility

Customer Engagement Dynamics 365 Dynamics CRM Not For Profit Power Automate Project Service Automation Security Service Management facial recognition xRM

Two new partnerships focus Microsoft Azure team on data security in finance

by MSDW Reporter

SWIFT cloud partnership and blockchain supply chain financing partnership with Interswitch offer new options for trusted Azure-based transactions

Financial Services Power Automate
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UG Summit 2018: Microsoft Dynamics 365 AI apps takes shape, with a dose of privacy planning

by Jason Gumpert

Previews of sales, customer service, marketing apps supply business cases for Microsoft's core AI technology

Artificial Intelligence (AI) Azure Machine Learning CRMUG Summit 2018 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service D365UG Summit 2018 Dynamics 365 Dynamics CRM Machine Learning (ML) Marketing

From the Microsoft Dynamics 365 and CRM Blogs: D365 and GDPR; Child entities: Page redirects; Encrypt data; Why use connections

by MSDW Reporter

A selection of the latest insights from the Dynamics 365-CRM blogs

Customer Engagement Dynamics 365 Dynamics CRM Flow GDPR Portals Power Automate Power Platform Regulatory Compliance Security Workflow Management
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Microsoft and Blackbaud launch Integrated Cloud Initiative, focusing on nonprofits

by MSDW Reporter

Microsoft and Blackbaud partner to launch Nonprofit Resource Management suite

Dynamics 365 Not For Profit Planning & Scheduling Power Automate

InsideView launches integration with Microsoft Dynamics 365 relationship assistant

by MSDW Reporter

InsideView integrates its Targeting Intelligence platform with Microsoft Relationship Assistant

Artificial Intelligence (AI) Customer Engagement Dynamics 365 Marketing Microsoft Relationship Sales Power Automate Sales Sales & Marketing Sales & Ops Planning Sales and Operations Planning

Dynamics GP and Intelligent Cloud Insights: What is Microsoft trying to do here?

by Mark Polino

Now that we understand more about the offering, Microsoft's goals and intentions are coming into focus.

Artificial Intelligence (AI) Azure Azure Machine Learning BI and Reporting Business Central Business Performance Mgmt Data Integration Data Management Data Warehousing Dynamics GP Flow Machine Learning (ML)

LATEST VENDOR RESOURCES

Delivering a Connected Customer Experience with Dynamics 365

Coffee + Dunn

3 Ways Solution Architects Build Flexible Power Platform Solutions with Minimal Effort

MSDW Features

Highlights of the Business Central 2023 Release Wave

Innovia

The Doctor is in! Learn How to Perform a BC/NAV Health Check

Innovia

Currency and Exchange Rate Setup and Review

Innovia
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The Smart Leader’s Guide to Microsoft Copilot

Dynamics Square USA
Discover how smart leaders are using Copilot to accelerate decisions, streamline operations, and drive measurable value
AI AI and Machine Learning Azure Business Central Copilot Copilot Studio Customer Engagement Customer Insights Customer Service Customer Service Insights Customer Voice Dynamics 365

How Digital Tools Bring New Levels of Productivity and Accuracy to Field Inspections

Resco
Are outdated inspection processes slowing your team down?
Business Central Construction Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Energy Field Service Government Healthcare Manufacturing Oil

The Role of AI in AP Automation

Mekorma
AP Automation Accounting BI and Reporting Business Central Copilot Studio Dataverse (CDS) Dynamics 365 Dynamics GP Dynamics NAV Power Apps Power Automate Power BI

Understanding Commerce for Public Sector

Evenica
Public sector organizations operate in the spaces in which D365 Commerce works best: where transaction meet interaction
Business Process Mgmt Commerce Dynamics 365 E-Commerce Government Payment Processing Power Apps Power Automate Power Pages Power Platform Security

Optimizing the Value from Your AX 2012 to Dynamics 365 F&O Migration: Taking Enterprise Reporting to the Next Level

enVista

With proper planning and the right integrations, D365 ERP reporting is a very tangible and visible benefit of migrating from Dynamics AX

Accounting Azure BI and Reporting Business Central Data Warehousing Databases Dynamics 365 Dynamics AX Enterprise Architecture Finance and Operations Financial Management KPIs
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Lights, Camera, Automation: How Cinespace Studios Streamlined AP for Global Growth

SignUp Software
Discover how Cinespace Studios brought efficiency to the spotlight by replacing manual AP processes with ExFlow — setting the stage for seamless global expansion
AI AI and Machine Learning AP Automation Azure Business Central Commerce Customer Engagement Customer Insights Customer Voice Dynamics 365 Financial Management Fraud Protection

Wolters Kluwer Tackles its Digital Transformation with Dynamics 365 Business Central

Prodware

Wolters Kluwer partners with Prodware to implement Microsoft Dynamics 365 Business Central, Customer Engagement and the Power Platform to address its digital transfo...

Azure Business Central Business Process Mgmt Collections Management Customer Engagement Customer Relationship Mgmt Customer Service Dynamics 365 Financial Management Networking Power Apps Power Automate
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ServiceTeam ITAM

ServiceTeam ITAM lets you leverage Microsoft Power Apps, Dynamics 365 and the Power Platform eco-system to proactively plan...
Customer Engagement Customer Service Dataverse (CDS) Dynamics 365 Power Apps Power Automate Power BI Power Pages Power Platform

ServiceTeam ITSM (IT Service Management)

Conceived in Power Apps®—ServiceTeam ITSM is the most Microsoft-centric ITSM solution on the market. Overcome silos, lower...
Dataverse (CDS) Dynamics 365 Dynamics CRM IT Asset Management (ITAM) IT Service Management (ITSM) Power Apps Power Automate Power BI Power Pages Power Platform
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