Dynamics CRM news & resources

The Microsoft Dynamics CRM Sales Surge

by Jason Gumpert
Partners Find Lots of Converts, Encouraged By Report Wizard, Look-and-Feel, and Product "Maturity"
Customer Relationship Mgmt Dynamics CRM

The Five Requirements of an Adaptive ERP

by Raman Dhooria
Speed, Flexibility, and Ease of Use Are Key--And Why Dynamics Compares So Well
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL

Maximize Your Financial Investment in Dynamics During Uncertain Economic Times

by Mariano Gomez
Three Ways to Get More from Your Microsoft Dynamics System
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Financial Management Project Management

Why CRM Online May Be More an Entry Point Than a Final Destination for New Users

by Jason Gumpert
Once Users Appreciate CRM Online’s Limitations, Expect Significant Migration to CRM 4.0, Predicts User Group Chief
Customer Relationship Mgmt Dynamics CRM

When Microsoft Dynamics CRM Is Too Smooth, Here's How to Sabotage Your Internal Competition

by David Lee
Two Ways to Kill Your Microsoft CRM Project...Can you suggest others?
Customer Relationship Mgmt Dynamics CRM

How Much Should You Spend Integrating E-Commerce Into Microsoft Dynamics AX, GP, or CRM?

by Jamie Lippay
A Three-Step ROI Approach for Developing E-Commerce Budget Parameters
Dynamics AX Dynamics CRM Dynamics GP

Upside-Down Positioning: Just Who Should Be Using CRM Online and Hosted Solutions?

by Sandor Schellenberg
For Larger Organizations That Go CRM Live Route, Don't Overlook Connectivity Issue
Customer Relationship Mgmt Dynamics CRM

Microsoft Makes It Official: CRM Online Now Generally Available in Two Packages

by Jason Gumpert
Emphasizing Easy Integration with Outlook, Officials Position Offering As Okay for Nearly All Companies, and Offer 30-Day Free Trial, Plus Discount on Basic Package
Customer Relationship Mgmt Dynamics CRM

In Initial Promo of CRM Online, Microsoft Trashes Salesforce.com

by Jason Gumpert
In Customer Testimonial, There's Little About CRM Online's Benefits, and Lots About Salesforce.com's Deficiencies
Customer Relationship Mgmt Dynamics CRM

Microsoft Seeks to Emphasize Cost Savings Associated with Dynamics AX and CRM, in Latest “Win”

by Jason Gumpert
A New Recession-Oriented Marketing Push?
Dynamics AX Dynamics CRM

LATEST VENDOR RESOURCES

Mastering Microsoft Partner Incentives: FY26 Opportunities

MSDW Features

Connecting the Dynamics Universe at Community Summit North America

MSDW Features

From CRM to Campaign: A Microsoft Partner’s Guide to Smarter Marketing Automation

emfluence

Specialized Views in Dynamics 365 CRM

Encore Business Solutions

Advanced View Controls in Dynamics 365 CRM

Encore Business Solutions
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Connect the Customer Journey with Dynamics and Marketing Automation

emfluence
Unify your CRM and marketing automation to deliver smarter, more connected customer experiences that drive revenue.
Customer Engagement Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Marketing Automation Sales Sales & Marketing

How to Use Custom Views and Charts in Dynamics 365 CRM

Encore Business Solutions
Leveraging customized views and charts in Dynamics 365 CRM makes it easier for sales and service teams to manage and analyze data.
Customer Engagement Dynamics 365 Dynamics CRM Sales

Microsoft Dynamics 365 Pricing & Licensing Guide 2025

Dynamics Square USA
Choose the right apps, users, and plans without getting lost in the technical jargon
AI Business Central Commerce Copilot Customer Engagement Customer Insights Customer Service Customer Service Insights Dynamics 365 Dynamics CRM Dynamics GP Dynamics Marketing

The Smart Leader’s Guide to Microsoft Copilot

Dynamics Square USA
Discover how smart leaders are using Copilot to accelerate decisions, streamline operations, and drive measurable value
AI AI and Machine Learning Azure Business Central Copilot Copilot Studio Customer Engagement Customer Insights Customer Service Customer Service Insights Customer Voice Dynamics 365

How Digital Tools Bring New Levels of Productivity and Accuracy to Field Inspections

Resco
Are outdated inspection processes slowing your team down?
Business Central Construction Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Energy Field Service Government Healthcare Manufacturing Oil
More Dynamics CRM White Papers

Infographic: Enhancing City of Austin’s Economic Development with Microsoft Dynamics 365 CRM

Sikich
Discover how the City of Austin's Economic Development Department leveraged Microsoft Dynamics 365 CE to drive economic growth and operational success.
Customer Engagement Customer Insights Customer Service Customer Service Insights Dynamics 365 Dynamics CRM Government Marketing Power Apps Power Automate Power Platform Sales Insights

Infographic: How Simon Roofing Improved Its Customer Service with Microsoft Dynamics 365

Sikich
Discover how Simon Roofing elevated customer service and streamlined operations with Microsoft Dynamics 365—explore their transformation journey!
Azure Construction Customer Engagement Customer Insights Customer Service Dynamics 365 Dynamics CRM Field Service Integration Power Automate Power BI Power Platform

City of Austin Modernizes Service and Program Delivery of the Economic Development Department with Dynamics 365 CE|CRM

Sikich

The Economic Development Department of the City of Austin collaborated with Sikich to deploy a constituent relationship management platform built on Microsoft Dynamics 365...

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit Portals Power Apps Power Automate Power BI

Calgary Economic Development (CED) Gains Unified Success with D365 CE|CRM

Sikich

While evaluating available CRM softwares, the huge disparity in licensing and implementation costs led them to Microsoft Dynamics 365 CRM

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Dynamics CRM Government Not For Profit

Enterprise Bank: Powering Banking Services with Dynamics 365 CE|CRM

Sikich

Enterprise Bank decided it was time to replace an older CRM system

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Data Integration Dynamics 365 Dynamics CRM KPIs Power BI Power Platform Sales & Marketing
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Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central is an all-in-one cloud ERP designed to help small and mid-sized businesses unify...
Distribution Dynamics 365 Dynamics CRM Dynamics Marketing Manufacturing Power Platform Professional Services Retail

Power BI Budgeting With Power ON Budget Planner

In effective cost management, wrangling budgets scattered across local spreadsheets poses challenges in maintenance and...
Automated Data Collection Azure Budgeting Data Management Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics POS Dynamics RMS

ServiceTeam ITSM (IT Service Management)

Conceived in Power Apps®—ServiceTeam ITSM is the most Microsoft-centric ITSM solution on the market. Overcome silos, lower...
Dataverse (CDS) Dynamics 365 Dynamics CRM IT Asset Management (ITAM) IT Service Management (ITSM) Power Apps Power Automate Power BI Power Pages Power Platform

Greenshades Payroll and HR Platform for Microsoft Dynamics

The Greenshades Payroll and HR Platform is the unified software solution that integrates with all flavors of Microsoft...
Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics POS Dynamics SL Dynamics Snap Financial Management HR Management Payroll Processing

emfluence Marketing Platform

The emfluence Marketing Platform is so intuitive, you’ll swear it was built just for you! The emfluence Marketing Platform is...
Customer Engagement Customer Insights Dynamics 365 Dynamics CRM Email Management Event Management Marketing Marketing Marketing Automation Marketing Insights Power Apps Sales
More Dynamics CRM Solutions