Dynamics 365 news & resources

From the Microsoft Dynamics 365 CRM Blogs: Customer Service Copilot; Extend dialogs; Personal settings; AI summaries

by MSDW Reporter

A selection of the latest insight from the Dynamics 365 CRM blogs

Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Customer Service Dataverse (CDS) Dynamics 365 Power Apps Power Platform Sales Sales & Marketing

MSDW Podcast: Previewing TechBayanihan 2024, A New Microsoft Community Event In The Philippines

by MSDW Reporter

What to expect at the inaugural TechBayanihan event in Manila

Dynamics 365 MSDW Podcast Power Platform

Automating Finance Tasks using Journals in Microsoft Dynamics 365 Business Central

by Cynthia Priebe - Microsoft MVP

How to take advantage of built-in sub-ledger entry functionality designed to help you work more efficiently.

Accounting Business Central Business Process Mgmt Document Automation Dynamics 365 Dynamics NAV Financial Management

Dynamics 365 Business Central Sales Tax Journal: Will It Work in North America?

by Kim Dallefeld

Why would you make entries in a sales tax journal? And can it work for non-VAT countries?

Accounting Business Central Dynamics 365 Dynamics NAV Financial Management Tax Management

Event Preview: Days of Knowledge comes to North America

by Jason Gumpert

The September 2024 event in Atlanta introduces the consultant-focused format to a new market

Business Central Dynamics 365 Dynamics NAV Fabric Power Platform Training

From the Microsoft Power Platform blogs: Live coauthoring; Multiple flow triggers; Customer enquiry; Delegate approval tasks

by MSDW Reporter

A selection of the latest insight from the Power Platform blogs

Business Process Mgmt Copilot Studio Customer Engagement Data Integration Dataverse (CDS) Dynamics 365 Power Apps Power Automate Power Platform Workflow Management

Microsoft Dynamics Partner Roundup: New partners; Fashion & apparel copilot; New hire; Partner designation

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

Customer Engagement Dynamics 365 Fashion Finance and Operations Manufacturing Power Platform Supply Chain Management Warehouse Management

From the Microsoft Dynamics 365 Finance and Supply Chain Management Blogs: Tracked components; Navigate with Copilot; Key analytics; Virtual tables

by MSDW Reporter

A selection of the latest insight from the Dynamics 365 Finance and Operations blogs

BI and Reporting Data Integration Dataverse (CDS) Dynamics 365 Dynamics AX Finance and Operations Financial Management Inventory Management Power Platform

From the Microsoft Dynamics 365 CRM Blogs: Marketing consent; Sales strategies; Dialer enhancements; Clone order records

by MSDW Reporter

A selection of the latest insight from the Dynamics 365 CRM blogs

Customer Engagement Customer Experience (CX) Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Dynamics 365 Marketing Automation Sales Sales & Marketing Sales Order Processing

MSDW Podcast: The Rise of Embedded Payments for Dynamics ERP

by MSDW Reporter

Accounting Business Central Business Performance Mgmt Business Process Mgmt Collections Management Customer Service Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Finance and Operations Financial Management

LATEST VENDOR RESOURCES

Latest AI Updates at Bluestar PLM: Copilot Agents in Dynamics 365

Bluestar PLM

Is Your Dynamics CRM Ready for Copilot? See What's Wrong, Fix It, Keep It Fixed

Plauti

CRM @ Work: Connecting Dynamics 365 Sales and Contract Management with Contracts 365

TD SYNNEX

Beyond the ERP: Extending Dynamics 365 with a Mobile Field Sales Platform

Dynamics Mobile

BC Data Detox: Clean, Import & Export Like a Pro

Innovia

2026 Application Access Governance Report

Fastpath, now part of Delinea

What can confidence in access controls conceal and how should leaders prepare for the AI era?

AI and Machine Learning Azure Business Central Copilot Dynamics 365 Governance, Risk, and Compliance (GRC) Regulatory Compliance Security Segregation of Duties (SoD)

From Revenue Friction to Revenue Flow with CRM Modernization

Velosio

Where CRM friction is slowing revenue growth and how modernization can help.

Copilot Customer Engagement Dynamics 365

9 Places 3PLs Leak Revenue in Dynamics 365 F&SCM and How to Stop It

Avantiico

Where 3PL billing processes quietly lose cash and margin.

3PL Dynamics 365 Finance and Operations Freight Management

FIDO Magazine - Fall 2026

Fidesic

GP to BC, AI in AP, and the data behind smarter finance modernization.

AP Automation Accounting Business Central Dynamics 365 Dynamics GP Financial Management

The CFO's Field Guide to Planning a Payroll Migration with AI

Integrity Data

How to use AI to create a vendor-ready payroll plan in hours instead of weeks.

AI and Machine Learning Azure Business Central Dynamics 365 Payroll Processing

More Dynamics 365 White Papers

Reach Robotics: Achieving Real-Time Production Visibility and Traceability with Business Central and Insight Works Apps

Insight Works

Reach Robotics replaced production spreadsheets with Business Central and four Insight Works apps, adding shop floor traceability and shortening reporting from days to hours.

AI and Machine Learning Azure Business Central Copilot Distribution Dynamics 365 Logistics

BMZ Germany GmbH: Standardizing Engineering and Production with Bluestar PLM in Dynamics 365

Bluestar PLM

How BMZ Germany, a maker of rechargeable battery systems, unified engineering and production in Dynamics 365 F&SCM with Bluestar PLM.

Bill Of Material Mgmt Consumer Goods Dynamics 365 Electronics Energy Engineering Finance and Operations Industrial Equipment Manufacturing Master Data Mgmt Medical Devices Product Lifecycle Mgmt

Automated D365FO Testing in Practice: A Colliers Project Leaders Case Study

XPLUS

How Colliers cut Dynamics 365 F&O testing from days to hours.

Automated Testing Business Performance Mgmt Configuration & Development Dynamics 365

How Defaqto Took Back Control of Its Dynamics 365 CE Data

Plauti

How Defaqto cleaned up 2,000+ duplicate Dynamics 365 accounts and improved ongoing data quality.

AI Agents Contact Center Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Data Management Dataverse (CDS) Dynamics 365 Field Service Power Apps

Superior Fireworks Achieves Skyrocketing Success with a Scalable Inventory Management Solution

Tasklet Factory

Learn how Superior Fireworks expanded their operations with Tasklet Mobile WMS

Business Central Dynamics 365 Warehouse Management

More Dynamics 365 Case Studies

Dynamics 365 x FreightPOP Shipping Integration One-Pager

Dynamics 365 Freight Freight Management Logistics Logistics Shipping Shipping Shipping Integration Supply Chain Management Supply Chain Management

Bluestar PLM for Business Central: Embedded PLM for Dynamics 365 Business Central

Bluestar PLM for Business Central helps discrete manufacturers connect engineering and operations by managing product data...

Aerospace & Defense Automotive Bill Of Material Mgmt Business Central CAD/CAM/CAE Construction Consumer Goods Dynamics 365 Electronics Engineering Fabless Semiconductor Industrial Equipment

Bluestar PLM: PLM Embedded in Dynamics 365 Finance and Supply Chain Management

Bluestar PLM is a product lifecycle management application that runs natively inside Microsoft Dynamics 365 Finance and...

Aerospace & Defense Automotive Bill Of Material Mgmt CAD/CAM/CAE Construction Consumer Goods Dynamics 365 Electronics Engineering Fabless Semiconductor Finance and Operations Industrial Equipment

Business Optimization Index

Fifty-four questions across seven domains. Answer them the way things actually work today, not the way they are supposed to...

Construction Copilot Dynamics 365 Dynamics CRM Dynamics Marketing Manufacturing Tax and Accounting

Backup4Dynamics - Automated Backup, Granular Restore & Disaster Recovery for Microsoft Dynamics 365 CRM

Backup4Dynamics is an automated backup and recovery solution for Microsoft Dynamics 365 CRM and Dataverse that protects your...

Azure Dynamics 365