Dynamics 365 news & resources

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Microsoft reveals new AI tools for ERP and CRM with Dynamics 365 Copilot

by Jason Gumpert

Copilot tools for various apps will add content creation, natural language queries, and predictive alerts

AI and Machine Learning Business Central Content Management Copilot Studio Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Data Management Dynamics 365 Dynamics CRM Dynamics NAV
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DynamicsCon Virtual 2023 & Microsoft Customer Success Day Preview: The Dynamics ERP customer journey

by Jason Gumpert

Microsoft experts preview their guidance on supply chain, migration, implementation plans, and more

Dynamics 365 Dynamics AX Finance and Operations Supply Chain Execution Supply Chain Management Upgrades

Microsoft Dynamics Partner Roundup: Payments platform; Acquisition; New hire; Expanded partnership

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

Business Central Dynamics 365 Dynamics GP Finance and Operations Payment Processing

MSDW Podcast: Advanced Mobile Experiences for Field Workers in 2023

by MSDW Reporter
Business Central Customer Engagement Dynamics 365 Dynamics NAV Field Service Field Service MSDW Podcast Mobile Applications Power Apps Power Platform
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Telco software maker Amdocs plans new customer experience platform integrated with Microsoft Business Apps

by MSDW Reporter

Integrated capabilities include catalog, CPQ, order management

Azure CPQ (Configure, Price, Quote) Customer Engagement Customer Experience (CX) Customer Relationship Mgmt Customer Service Dynamics 365 Order Management Power Platform Telecommunications

Microsoft Dynamics Partner Roundup: Company growth; Partnership; New partner designation

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

Dynamics 365

MSDW Podcast: Microsoft Business Apps News Roundup, February 2023

by MSDW Reporter
Azure Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV MSDW Podcast Power Platform

From the Microsoft Dynamics 365 Customer Engagement Blogs: Syncing products; Sales and Power BI; Using D365 CRM offline

by MSDW Reporter

A selection of the latest insights from the Dynamics 365 CE/CRM blogs

BI and Reporting Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Order Management Sales & Marketing

From the Microsoft Dynamics 365 Finance & Operations Blogs: Pin user session; Ledger settlements; Linking D365FO; Dataverse environments; SecurityUserRoleOrganization issue

by MSDW Reporter

A selection of the latest insights from the Dynamics 365 Finance and Operations blogs

Accounting Data Integration Dataverse (CDS) Dynamics 365 Dynamics AX Finance and Operations Power Platform Security User Management lifecycle services

From the Microsoft Dynamics 365 Business Central blogs: TryFunction; Send notifications to Teams; GL budget entries; File size limit

by MSDW Reporter

A selection of the latest insights from the Dynamics 365 Business Central blogs

Accounting Business Central Document Management Dynamics 365 Dynamics NAV

LATEST VENDOR RESOURCES

Dynamics GP and Dynamics 365 Business Central Differences - Chart of Accounts

Encore Business Solutions

How to Overcome CRM Document Storage Issues & Security Risks

Inogic

GP to Business Central: What Happens to Your Shipping Processes?

Insight Works

Budgeting from the Dark Side - Is there any hope?

Dynamic Budgets

D365/GP Budgeting Woes - The Hidden Cost of Skipping Allocations

Dynamic Budgets
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AI in AP - How Artificial Intelligence Will Change Accounts Payable Processes

Dooap
How AI is now being used in Accounts Payable
AI and Machine Learning AP Automation Accounting Azure Copilot Dynamics 365 Robotic Process Automation (RPA)

Transitioning from Dynamics GP to Dynamics 365 Business Central

Encore Business Solutions
Key information, timelines, and actions for moving to Dynamics 365 Business Central
Accounting Business Central Copilot Dynamics 365 Dynamics GP

Evaluating AP Automation Platforms in 2025

Metafile
Automating capture, approvals, and analytics with AI helps cut costs while improving accuracy and compliance
AP Automation Accounting Azure Business Central Document Automation Document Management Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL

The ERP Gap: Why It’s Not Enough for Invoice-to-Cash

Invoiced by Flywire
Without advanced tools, finance teams use manual workarounds that delay payments and increase risk
Accounting Business Central Dynamics 365 Finance and Operations Financial Management Payment Processing

Comparative Chart: 2 Top Expense Management Solutions for Dynamics 365 BC

MSDW Features
Discover how these providers stack up against each other
Business Central Dynamics 365 Dynamics NAV Expense Management Time & Attendance
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National Optical Retailer Accelerates ERP Migration and Multi-Entity Automation with Microsoft Dynamics 365 F&SCM and AMCS

Avantiico
Discover how a leading optical retailer modernized operations via Microsoft Dynamics 365 Finance & Supply Chain Management and reduced ERP migration time by 90 percent using AMCS
BI and Reporting Copilot Data Integration Data Migration Dynamics 365 Finance and Operations Healthcare Multi-Entity Management Power BI Power Platform

QualiChem Drives Smarter Field Operations with Maplytics for Dynamics 365

Inogic
Customer Engagement Dynamics 365 Web-based Mapping

WatchBox Personalizes the Retail Experience

Plauti
But legacy data migrations and multiple CRM data channels created challenges and eroded the customer 360 view
Customer Insights - Data Data Management Dynamics 365 Jewelry Retail

Future-Proofing the Insurance Experience with a Policyholder 360

Plauti
Delivering a superb insurance experience to policyholders requires the empowerment of employees with the right insights
Customer Insights - Data Data Management Dynamics 365

Booksy Improves Customer and Employee Experience

Plauti
Bad data quality is the party-crasher
Customer Insights - Data Data Management Dynamics 365
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Alerts4Dynamics – Real-Time Alerts & Notifications in Dynamics 365 CRM

Alerts4Dynamics is a comprehensive Dynamics 365 alert tool that helps you create, schedule, and manage real-time...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Dynamics 365 Dynamics CRM Field Service Power Apps Power Platform Project Service Automation Sales

The emfluence Marketing Platform for Microsoft Dynamics

The emfluence Marketing Platform is a marketing automation solution built to work hand-in-hand with Microsoft Dynamics 365...
Dynamics 365 Dynamics CRM Dynamics Marketing Education Financial Services Healthcare Insurance Manufacturing Marketing Automation Sales & Marketing

Maplytics — a Location Analytical Companion for Dynamics 365 CRM

Maplytics is a Microsoft-certified geo-analytical mapping solution that embeds location intelligence directly into Microsoft...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Field Service Power Apps Power Pages Power Platform Project Service Automation

Marketing4Dynamics - Connect MailChimp with Dynamics 365 CRM

Marketing4Dynamics connects MailChimp with Dynamics 365 CRM in real time. It’s more than just a sync; it bridges marketing...
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Email Management Sales

DeDupeD – Detect, Prevent & Merge Duplicates in Dynamics 365 CRM

DeDupeD is an advanced duplicate data management solution for Microsoft Dynamics 365 CRM and Dataverse. It ensures your CRM...
Agriculture Architecture Automotive Customer Engagement Customer Service Data Management Dataverse (CDS) Design & Decorating Dynamics 365 Dynamics CRM Field Service Power Apps
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