Dynamics 365 news & resources

Multichannel Customer Service: Why Companies Choose Microsoft Parature

by Dann Anthony Maurno
For companies committed to expanding their customer service across a growing list of channels and unifying that customer experience, Parature offers a strong solution, says o...
Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics CRM SaaS Social Networks

6 Steps to Successfully Manage Your Microsoft Dynamics CRM or ERP Environment

by Linda Rosencrance
Companies that want to increase both ROI and user adoption must actively manage the capabilities of their Dynamics solution, and user expectations
AXUG Adoption Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL GPUG NAVUG crmug

Customers Expect Support Across Ever More Channels: New Microsoft Parature Report

by Dann Anthony Maurno
Parature and Microsoft’s 2015 US State of Multichannel Customer Service Report finds that winning customer service is in the eye of the beholder.
Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics CRM Parature

New US Country Manager at Columbus Brings Renewed Focus on Growth

by Jason Gumpert
Keld Jersild Olsen joins the US organization after running the company’s professional services and following many years as an HP executive
Business Central Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV

Women Find Tech Career Opportunities in the Microsoft Channel, Part 1

by Karen Kroll
Are women averse to technology, or is the tech industry averse to them? Microsoft tackles the subject in a new eBook focused on the partner channel
Business Central Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics RMS Dynamics SL Resellers

Microsoft Looks To Boost Dynamics CRM Adoption with Gamification Acquisition, FantasySalesTeam

by Jason Gumpert
Acquisition will lead to integrated gamification tools in Dynamics CRM, says CVP Bob Stutz
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing gamification

Microsoft Dynamics Partner Roundup: AX and CRM Win; Master VAR affiliate; Microsoft partner award winners

by Linda Rosencrance
A selection of recent announcements from the Dynamics channel
Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics NAV Manufacturing Master VAR Minerals Oil Professional Services Project Service Automation

First Round of New Dynamics GP, NAV Professional Certifications Taking Shape, With Help From The Field

by Linda Rosencrance
Exams organized by the Association of Dynamics Professionals to include questions submitted by experts
Business Central Dynamics 365 Dynamics GP Dynamics NAV GPUG NAVUG

Managing and Automating Complex Contracts and Revenue Recognition Requires an Integrated Software Solution

by Brent Fisher
The complexities of SaaS revenue recognition and flexible unique contracts leave many companies wondering - am I doing this right?
Business Central Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL

5 Ways Microsoft Dynamics CRM Online Users Prepare for Successful Deployments

by Linda Rosencrance
From business process to updates to email, new users must be ready to take on the unique range of capabilities and requirements of CRM Online
Business Process Mgmt Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics CRM Online Marketing SaaS Sales Sales & Marketing

LATEST VENDOR RESOURCES

GP-to-BC Migration: What Not-for-Profits Need to Know

Sikich

How To Protect Your Finance Team from AI-Powered Fraud in Dynamics F&SCM

SignUp Software

Permission Impossible? Demystifying Security for Dynamics 365 Customer Insights

Coffee + Dunn

Copilot Assistant in Dynamics 365 Business Central

WebSan Solutions

Moving from Dynamics GP to Dynamics 365 Business Central | How Does It Affect My Add On Solutions

Encore Business Solutions
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Why Your ERP Can't Do it All: A Finance Leader's Guide to CPM

Vena Solutions
Upgrade planning beyond Excel. Discover how Dynamics users streamline forecasting with CPM, no ERP replacement needed
AI and Machine Learning Azure Business Central Copilot Dynamics 365 Dynamics GP Dynamics NAV

MSDW Solution Evaluation Report: Mekorma

Mekorma
Detailed solution feedback from five partners and customers
AP Automation Business Central Document Automation Dynamics 365 Dynamics GP Dynamics NAV Financial Management Invoice Processing

(Infographic) Which Microsoft Dynamics 365 ERP solution is the best match for your business?

Sikich
Compare and decide
Business Central Dynamics 365 Finance and Operations Financial Management Supply Chain Management

Project Management HEADSTART for Microsoft Dynamics 365 Sales

Sikich
A project management solution to help you manage your workforce effectively.
BI and Reporting Customer Engagement Dynamics 365 Project Management Sales

How to Choose Between Microsoft Dynamics 365 Business Central and Finance and Supply Chain Management

Sikich
Understand the differences and strengths of two modern cloud ERP solutions that can fuel your long-term success
Business Central Dynamics 365 Finance and Operations
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Powering Predictable Recurring Revenue: How Staedean Automated its SaaS Recurring Business with Bluefort's LISA Enterprise & Microsoft D365.

Bluefort
See how Staedean streamlined SaaS billing, boosted revenue accuracy by 85%, and scaled recurring revenue with Microsoft Dynamics 365 and LISA Enterprise.
Complex Billing Dynamics 365 Finance and Operations Revenue recognition Software Subscription Management Subscription billing

Beyond Traditional ERP: How Columbus Global Transformed Subscription Management and Accelerated Project & Financial Processes, with LISA Enterprise.

Bluefort
Discover how Columbus Global automated subscription billing, cut finance overhead by 75%, and unlocked real-time profitability, all within Microsoft Dynamics 365
Complex Billing Dynamics 365 Finance and Operations Revenue recognition Software Subscription Management Subscription billing

Case Story: How a Solar Company in North America Streamlined its Business with Business Central and CRM

Dynamics Square USA
How a solar energy company in Canada fixed their workflow problems by switching to modern business software
Business Central Copilot Customer Engagement Customer Insights Customer Service Customer Service Insights Dynamics 365 Dynamics NAV Electronic Signatures Energy Sales Insights

Boosting Sales in the Cleaning Supplies Industry with Targeted NAV 2013 Support and Customization

Dynamics Square USA
Discover how NAV 2013 support helped a distributor do more with what they already had
Chemicals Dynamics 365 Dynamics NAV Hospitality

Streamlining Aerospace Operations: Electroimpact's Success with Dynamics 365 Finance & Operations

Encore Business Solutions
For Electroimpact, purchase orders and payments now flow through smoothly in Dynamics 365 Finance and Operations.
Aerospace & Defense Dynamics 365 Finance and Operations Payment Processing
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Safety Logbook

Streamline incident tracking and compliance, enhancing workplace safety and reducing risk. Website | AppSource | On-Demand...
AI Azure Business Central Copilot Distribution Distribution Dynamics 365 HR Management Manufacturing Manufacturing Warehouse Management

Take Control of Security in Dynamics 365 F&SCM with USG Advanced

Managing security roles in D365 F&SCM doesn't have to be complex or risky. User Security Governance (USG) – created by...
Auditing Automated Testing Business Process Mgmt Dynamics 365 Governance, Risk, and Compliance (GRC) Regulatory Compliance Security Segregation of Duties (SoD) System Administration Training User Management Workflow Management

Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central is an all-in-one cloud ERP designed to help small and mid-sized businesses unify...
Distribution Dynamics 365 Dynamics CRM Dynamics Marketing Manufacturing Power Platform Professional Services Retail

Guide to Choosing Your Payment Hub Subscription

Mekorma Payment Hub offers three subscription tiers, but how do you choose the best one for your organization? Use this guide...
AP Automation Accounting Aerospace & Defense Agriculture Architecture Associations Automotive Banking Billing Boating Business Central Check Printing

Power BI Budgeting With Power ON Budget Planner

In effective cost management, wrangling budgets scattered across local spreadsheets poses challenges in maintenance and...
Automated Data Collection Azure Budgeting Data Management Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics POS Dynamics RMS
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