Dynamics 365 news & resources

Gamification has had its ups and downs since 2012 - will Microsoft’s FantasySalesTeam purchase pay off or fall flat?

As Microsoft prepares to move its MDCC from Vedbaek to Lyngby, Denmark, one of NAV’s earliest employees also leaves to lead a NAV ISV

NAVUG Summit 2015, October 13-16, promises a first look at NAV 2016

Why FedRAMP accreditation for the CRM Online Government cloud matters to partners, government agencies, and anyone concerned with government IT practices

CRMUG Summit runs October 13-16, where Microsoft, CRM users and partners create CRM success for one another

Partners urge diligence, praise Microsoft for its SaaS model of continuous updates

For companies committed to expanding their customer service across a growing list of channels and unifying that customer experience, Parature offers a strong solution, says o...

Companies that want to increase both ROI and user adoption must actively manage the capabilities of their Dynamics solution, and user expectations

Parature and Microsoft’s 2015 US State of Multichannel Customer Service Report finds that winning customer service is in the eye of the beholder.

Keld Jersild Olsen joins the US organization after running the company’s professional services and following many years as an HP executive