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Dynamics 365 news & resources

by Dann Anthony Maurno
For companies committed to expanding their customer service across a growing list of channels and unifying that customer experience, Parature offers a strong solution, says o...
by Linda Rosencrance
Companies that want to increase both ROI and user adoption must actively manage the capabilities of their Dynamics solution, and user expectations
by Dann Anthony Maurno
Parature and Microsoft’s 2015 US State of Multichannel Customer Service Report finds that winning customer service is in the eye of the beholder.
by Jason Gumpert
Keld Jersild Olsen joins the US organization after running the company’s professional services and following many years as an HP executive
by Karen Kroll
Are women averse to technology, or is the tech industry averse to them? Microsoft tackles the subject in a new eBook focused on the partner channel
by Linda Rosencrance
Exams organized by the Association of Dynamics Professionals to include questions submitted by experts
by Brent Fisher
The complexities of SaaS revenue recognition and flexible unique contracts leave many companies wondering - am I doing this right?

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