Dynamics 365 news & resources

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What are the biggest trends in the CRM market heading into the 2020s?

by Denis Pombriant

As CRM companies shift to being platform providers, new offerings will target specific verticals, while AI and machine learning top out and integration remains as importan...

Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Software

Microsoft Dynamics Partner Roundup: Field service; Web agent; Nonprofits solution; Sportswear win

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

Business Central Commerce Customer Engagement Dynamics 365 Field Service Field Service Not For Profit Retail Sales and Operations Planning
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Use Outlook categories to simplify activity tracking in Microsoft Dynamics 365/CRM

by Clinton D’Mello

Category-based tracking with the Microsoft Dynamics 365 App for Outlook can help with tracking emails, appointments and tasks

Customer Engagement Dynamics 365 Dynamics CRM Planning and Scheduling
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Ten useful features of XrmToolBox for Microsoft Dynamics 365/CRM

by Krishna Bhanushali

From Web Resource Manager to the Metadata Browser, discover the top 10 most useful XrmToolBox plugins for Microsoft Dynamics 365 CRM

Customer Engagement Data Management Dynamics 365 Dynamics CRM Software

Microsoft to end OEM deals with Dynamics 365 Customer Engagement ISVs

by Jason Gumpert

Microsoft began alerting customers today that InsideView Insights and Versium Predict will be discontinued as OEM offerings.

AppSource Automated Data Collection Customer Engagement Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing
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In Microsoft co-development effort, Kroger pursues growth in a future that blends physical and digital presence

by Jason Gumpert

At NRF 2019, Kroger CEO Rodney McMullen discussed the future of their Microsoft partnership and the business opportunities that new tech will enable in the grocery segment.

Commerce Customer Relationship Mgmt Direct Store Delivery (DSD) Dynamics 365 Inventory Management NRF BIG Show 2019 Power Automate Retail Retail POS

Why now is the best time for Microsoft Dynamics AX/365 customers to automate

by Anna Tujunen

Accounts payable automation offers an opportunity Dynamics AX/365 customers to save money and increase efficiency

AP Automation Dynamics 365 Dynamics AX Finance and Operations Tax and Accounting
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Retail in 2019: What we've learned from NRF Big Show pre-event PR

by Jason Gumpert

From top exhibitors like Microsoft to niche players, the PR influx in advance of this year's Big Show offers a hint at where exhibitors are working to gain traction.

Business Central Commerce Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics AX Dynamics CRM E-Commerce Finance and Operations Mobile Applications NRF BIG Show 2019 Power Automate

Microsoft Dynamics Partner Roundup: E-Commerce and AP solutions on AppSource; VAR acquisition; Exec hire

by MSDW Reporter

A selection of announcements from the Dynamics partner channel

AP Automation Business Central Commerce Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics AX Dynamics GP E-Commerce Finance and Operations
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Microsoft Dynamics Profile: Ringing in the new year with MVP award for an XRM veteran

by Linda Rosencrance

James Novak's focus on xRM solution architecture and development in the government sector has provided broad exposure to Dynamics 365/CRM technology.

Aerospace & Defense BI and Reporting Configuration & Development Customer Engagement Dynamics 365 Dynamics CRM Government MVP Power Automate Project Management XrmToolBox xRM

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Out of the Box Power BI Reports for Dynamics 365 Business Central

WebSan Solutions

Specialized Views in Dynamics 365 CRM

Encore Business Solutions

Corpay Changes the Game for Microsoft Dynamics ERP Company Hit By ACH Fraud

MSDW Features

Managing Maintenance Work Orders in Business Central: Best Practices for Success

Insight Works

Real-World Forecasting and Planning in Business Central

Insight Works
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How AP Automation Helps Agriculture Businesses Grow Smarter

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Automate your agriculture AP process for smarter, scalable growth.
AI and Machine Learning AP Automation Accounting Azure Business Central Document Automation Document Management Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL

Comparative Chart: 5 Top Payment Processing Solutions for Dynamics 365 Business Central

MSDW Features
Discover how these providers stack up against each other
Business Central Dynamics 365 Dynamics NAV Payment Processing Procurement

How to Use Custom Views and Charts in Dynamics 365 CRM

Encore Business Solutions
Leveraging customized views and charts in Dynamics 365 CRM makes it easier for sales and service teams to manage and analyze data.
Customer Engagement Dynamics 365 Dynamics CRM Sales

Micosoft Dynamics 365 Business Central Price Increase: From October 2025 (Updated)

Dynamics Square USA
Microsoft has announced key pricing changes for Dynamics 365 Business Central starting October 1, 2025
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Dynamics 365 Finance Made Easy: 2025 Guide

Dynamics Square USA
Expert insights, practical use cases, and step-by-step benefits of using Dynamics 365 Finance
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Case Story: How a Solar Company in North America Streamlined its Business with Business Central and CRM

Dynamics Square USA
How a solar energy company in Canada fixed their workflow problems by switching to modern business software
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Boosting Sales in the Cleaning Supplies Industry with Targeted NAV 2013 Support and Customization

Dynamics Square USA
Discover how NAV 2013 support helped a distributor do more with what they already had
Chemicals Dynamics 365 Dynamics NAV Hospitality

Streamlining Aerospace Operations: Electroimpact's Success with Dynamics 365 Finance & Operations

Encore Business Solutions
For Electroimpact, purchase orders and payments now flow through smoothly in Dynamics 365 Finance and Operations.
Aerospace & Defense Dynamics 365 Finance and Operations Payment Processing

How a Non-Profit Slashed ERP Costs by 60%

Dynamics Square USA
See how a leading non-profit cut ERP costs by 60% and redefined global operations with Dynamics 365.
Copilot Customer Engagement Customer Service Dynamics 365 Finance and Operations Government Health & Wellness Healthcare Human Resources (Talent) Not For Profit

Microsoft Dynamics 365 Sales Implementation: How a USA Manufacturer Transformed Its Sales Operations

Dynamics Square USA
Real-time visibility into every stage of the sales pipeline
AI Customer Engagement Distribution Distribution Dynamics 365 Manufacturing Sales Insights
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Guide to Choosing Your Payment Hub Subscription

Mekorma Payment Hub offers three subscription tiers, but how do you choose the best one for your organization? Use this guide...
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Power BI Budgeting With Power ON Budget Planner

In effective cost management, wrangling budgets scattered across local spreadsheets poses challenges in maintenance and...
Automated Data Collection Azure Budgeting Data Management Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics Marketing Dynamics NAV Dynamics POS Dynamics RMS

Mekorma Payment Hub for D365 Business Central

Mekorma Payment Hub is your trusted platform for managing accounts payable vendor payments. Fully embedded in D365 Business...
AP Automation Accounting Aerospace & Defense Agriculture Associations Automotive BI and Reporting Boating Business Central Check Printing Chemicals Complex Billing

Dynamic Ship Analysis

Empower Your Shipping Decisions: Unleash the Power of Dynamic Ship Analysis with our Free Power BI App Website | AppSource |...
AI Business Central Distribution Distribution Dynamics 365 Manufacturing Manufacturing Shipping

PrintNode Connector PowerTool

Connect your local or network printers to Dynamics 365 Business Central Cloud. Website | AppSource | On-Demand Demo...
AI Business Central Distribution Distribution Dynamics 365 Inventory Management Manufacturing Manufacturing Order Management Quality Control Sales and Operations Planning Shipping
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