Dataverse (CDS) news & resources

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Microsoft Tech for Social Impact team launches Dynamics 365 Nonprofit Accelerator with open data standard

by Jason Gumpert

Combination of Dynamics-based solutions and a Common Data Model for Nonprofits aim to attract broad partner base to the initiative

Azure Common Data Model Common Data Service Customer Engagement Data Integration Data Management Dataverse (CDS) Donor Management Dynamics 365 Dynamics CRM Fundraising Not For Profit

Microsoft Dynamics 365 Portal: Updates accelerate in the October 2018 release and beyond

by Nicholas Hayduk

After a quiet period, Portal gets its most needed enhancements now, and sees a path to joining the Power platform in earnest in the foreseeable future.

Azure Common Data Service Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Portals Power Apps Power BI Power BI Power Platform PowerApps
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MSDW Podcast: A Summit 2018 chat on Microsoft Dynamics SMB ERP with AJ Ansari

by Jason Gumpert

Recorded at Summit 2018, a conversation on the SMB ERP roadmap, predictions of innovative use cases for Microsoft business technology, and Dynamics partner challenges

Business Central Common Data Service Dataverse (CDS) Dynamics 365 Dynamics GP Dynamics NAV MSDW Podcast NAVUG Summit 2018 Power Apps Power Platform PowerApps Summit 2018
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Interview: Microsoft Dynamics 365 Business Central progress and plans, with Marko Perisic and Toby Bowers

by Jason Gumpert

Two of D365 Business Central's key planners discuss user experience, product priorities, the partner opportunity, and more.

Azure Business Central Common Data Service Dataverse (CDS) Directions EMEA 2018 Directions NA 2018 Dynamics 365 NAVUG Summit 2018 Power Platform Summit 2018
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Microsoft previews Power platform admin center, the future home of converged analytics, support, management tools

by MSDW Reporter

The consolidate admin tools will bring greater unification to business solutions, expand analytics

Azure Common Data Service Dataverse (CDS) Dynamics 365 Flow Microsoft Power BI Power Apps Power Automate Power BI Power Platform PowerApps

Podcast Review: Measuring Microsoft's biz apps market progress, from ERP to the citizen developer

by Eamon McCarthy Earls

Highlights from the recent MSDW Podcast with industry analyst Josh Greenbaum

Artificial Intelligence (AI) Business Central Cloud Common Data Service Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics AX Dynamics CRM Finance and Operations Machine Learning (ML) Power Apps

Podcast Review: Dynamics 365 CRM training, consulting, and conferences with Microsoft MVP Julie Yack

by Eamon McCarthy Earls
A writeup of the MSDW Podcast episode with Microsoft MVP Julie Yack, including the themes of training, roadmap, and conferences.
Common Data Service Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM LinkedIn Sales Navigator Microsoft Social Engagement Power Platform xrm

Roadmap Update: Microsoft to balance Dynamics GP on the Intelligent Edge

by Jason Gumpert
Dynamics GP 2018 R2 is due in October, and a new approach that positions GP at the intelligent edge of the Microsoft cloud.
Accounting Azure BI and Reporting Budgeting Business Central Business Performance Mgmt Business Process Mgmt Business Rules Mgmt Common Data Service Data Integration Data Management Dataverse (CDS)

Executive Q&A: How companies are consuming Power BI as an integrated offering

by Eamon McCarthy Earls
Interest in Power BI is higher than ever, as companies determine what its integration with Microsoft Dynamics 365 means for them
BI and Reporting Business Central Common Data Service Data Management Dataverse (CDS) Dynamics 365 Microsoft Power BI Power BI Power Platform

Microsoft PowerApps roadmap promises broad, 'no-cliffs' app building experience at all levels

by Jason Gumpert
Vision for a single platform, ready for Dynamics 365 and other core applications, will be a more ambitious set of priorities, team admits.
Azure Business Apps Summit 2018 Business Central Common Data Service Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL

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Getting Started with Sales Nurturing and Marketing Automation

emfluence

Using automated workflows to send your messages

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Email Management Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing

How to Create a Contact and Lead Scoring Methodology That Can Transform Your Business

emfluence

Setting forth an agreed upon contact and lead scoring methodology is key for the implementation of a collaborative, cross discipline nurture program

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing

Defining Your Customer Journey with Microsoft Dynamics CRM/CE

emfluence

Six steps towards successfully defining your customer journey with Microsoft Dynamics

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing

Using Multiple Lead or Scoring Models to Deliver the Right Message Across the Customer Journey

emfluence

Tracking and assigning values to prospect activity is just one small piece of the customer journey. Contact scoring has a place across the entire customer lifespan

Customer Engagement Customer Relationship Mgmt Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing

User Adoption of Microsoft Dynamics 365 and Marketing Automation

emfluence

Reap the many benefits of CRM and marketing automation working together to maximize ROI

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing
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Enhancing Franchise Data Management with Microsoft Fabric

Collectiv
Bluemont Group scaled insights across 85 Dunkin’ franchises
Architecture Automated Data Collection Automotive Construction Consumer Goods Data Integration Data Management Dataverse (CDS) Electronics Energy Fabric Financial Services

Consolidating CRM Systems for a Marine Construction Company

Arctic IT
Learn how the marine construction company worked with Arctic IT to migrate from Salesforce to Dynamics 365 Sales for a better connected solution.
Construction Customer Engagement Customer Relationship Mgmt Dataverse (CDS) Dynamics 365 Power BI Power Platform Sales

Improving Customer Support for Sonoma County ISD

Arctic IT
Learn how Sonoma County worked with Arctic IT to deploy Dynamics 365 Customer Voice for collecting employee feedback on support services by ISD with flexible real-time reporting.
Customer Service Customer Voice Dataverse (CDS) Dynamics 365 Government Power Automate Power Platform
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ServiceTeam ITAM

ServiceTeam ITAM lets you leverage Microsoft Power Apps, Dynamics 365 and the Power Platform eco-system to proactively plan...
Customer Engagement Customer Service Dataverse (CDS) Dynamics 365 Power Apps Power Automate Power BI Power Pages Power Platform

IT Service Management for Dynamics 365 Customer Service

Combine ITIL best practice with a market-leading service CRM to boost customer loyalty, internal productivity and team...
Customer Engagement Customer Service Customer Service Dataverse (CDS) Dynamics 365 IT Asset Management (ITAM) IT Service Management (ITSM) Power Pages Power Platform

ServiceTeam ITSM (IT Service Management)

Conceived in Power Apps®—ServiceTeam ITSM is the most Microsoft-centric ITSM solution on the market. Overcome silos, lower...
Dataverse (CDS) Dynamics 365 Dynamics CRM IT Asset Management (ITAM) IT Service Management (ITSM) Power Apps Power Automate Power BI Power Pages Power Platform
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