Dataverse (CDS) news & resources

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Descartes announces a new logistics collaboration with Microsoft

by Eamon McCarthy Earls

Canadian technology firm Descartes Systems Group announces a new logistics integration with Dynamics 365 and Azure

3PL Azure Compute Data Integration Dataverse (CDS) Dynamics 365 EDI Finance and Operations Integration Internet of Things (IoT) Logistics Power BI
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Goodbye Dataflex: Microsoft abandons brand name for Teams app-building service

by MSDW Reporter

The company has reverted to a codename as it reportedly looks for a new brand name.

Dataverse (CDS) Power Platform

Flows from the field: Trigger messages; HTTP requests; Citrix apps; Change tracking

by Eamon McCarthy Earls

Recent Power Automate flows from intrepid Dynamics 365 professionals - and beyond

Business Process Mgmt Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Power Automate Power Platform Robotic Process Automation (RPA) Workflow Management

MSDW Podcast: Microsoft Dynamics and Azure News Roundup, July 2020

by MSDW Reporter
Azure Business Central Collaborative Workspaces Customer Engagement Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics NAV MSDW Podcast Power Apps
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In service of Microsoft 365 and Teams, Microsoft to rebrand Common Data Service as Dataflex

by Jason Gumpert

Dataflex will be the Teams interface to the Power Platform's data management engine; Dataflex Pro is new name of the full service

Business Process Mgmt Data Integration Dataverse (CDS) Inspire 2020 Microsoft Teams Power Apps Power Automate Power Platform Robotic Process Automation (RPA) Workflow Management
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Microsoft introduces Customer Voice for feedback management

by Jason Gumpert

New solution comes with pre-built templates and integration to Dynamics 365, Power Platform, and 3rd parties

BI and Reporting Customer Engagement Customer Insights - Data Customer Relationship Mgmt Customer Service Customer Voice Dataverse (CDS) Dynamics 365 Forms Pro Inspire 2020 Power Automate

Flows from the field: Closing cases; Synchronous calls; CDS images; Creating record links; Unresolved email recipients

by Eamon McCarthy Earls

Recent flows from intrepid D365 professionals - and beyond

Azure Business Process Mgmt Customer Service Dataverse (CDS) Email Management Integration Power Automate Power Platform Sales & Marketing
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First Take: Key updates for Dynamics 365 Customer Experience apps in 2020 release wave 2

by Heidi Neuhauser

A new mobile sales experience, service integrations, a quickly approaching deadline for customers, and a lot more

CPQ (Configure, Price, Quote) Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Customer Service Dataverse (CDS) Dynamics 365 Mobile Applications Power Apps Power Automate Power BI
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Microsoft reveals 2020 release wave 2 plans for Power Platform, Dynamics 365

by Jason Gumpert

A range of improvement, including launch of new apps in the October 2020 to March 2021 timeframe.

BI and Reporting Business Process Mgmt Commerce Customer Engagement Customer Insights - Journeys (Marketing) Customer Service Dataverse (CDS) Dynamics 365 Field Service Finance and Operations Human Resources (Talent) KPIs
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Unification of Dynamics 365 apps still a challenge and a long-term priority, Microsoft GMs say

by Jason Gumpert

Dynamics 365 and Power Platform product managers discussed priorities and new features in a user group Q&A.

AI and Machine Learning Azure BI and Reporting Business Central Commerce Customer Engagement Data Integration Dataverse (CDS) Dynamics 365 Dynamics AX Dynamics CRM

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The Hidden Cost of Your Microsoft Dynamics Stack: Why ERP and CRM Integration Debt Is Holding You Back

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Stop paying the hidden cost of disconnected ERP and CRM data.
AI Agents Aerospace & Defense Agriculture Architecture Associations Automotive Boating Business Central Business Process Mgmt Chemicals Construction Consumer Goods

How Business Central Partners Can Turn Delivery into Reusable Assets and Recurring Revenue

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Turn your existing Business Central expertise into scalable, repeatable assets that drive long term growth.
AI and Machine Learning Automated Testing Azure Business Central Copilot Dataverse (CDS) Development Dynamics 365 Integration Power Platform Robotic Process Automation (RPA)

Equipping Consultants in the Modern Microsoft Ecosystem

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A growing gap between the skills Microsoft Partners need and the pathways available to new and aspiring consultants.
AI and Machine Learning Azure Business Central Copilot Studio Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations
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How Defaqto Took Back Control of Its Dynamics 365 CE Data

Plauti
How Defaqto cleaned up 2,000+ duplicate Dynamics 365 accounts and improved ongoing data quality.
AI Agents Contact Center Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Data Management Dataverse (CDS) Dynamics 365 Field Service Power Apps

Unifying Operations with Microsoft Dynamics 365 Finance and Supply Chain Management

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Scaling Consulting Services Delivery with Power Platform

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28% License Cost Reduction in Dynamics 365

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Modernizing Student Engagement at UVA’s Batten School with Microsoft Power Platform

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Azure Customer Engagement Dataverse (CDS) Dynamics 365 Education Power Apps Power BI Power Pages Power Platform Student Information System
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Microsoft Dynamics 365 AI Opportunity Lab

Turn AI Possibilities into Practical Outcomes for D365 CE/CRM Microsoft Dynamics 365 CE/CRM contains rich business data, and...
Azure Contact Center Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing

Microsoft Dynamics 365 CE/CRM Health Check

Maximize Your Investments With a Dynamics 365 Health Check • Is CRM adoption meeting expectations? • Is CRM being used the...
Azure Contact Center Copilot Copilot Studio Customer Engagement Customer Insights - Data Customer Insights - Journeys (Marketing) Customer Service Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing

User Adoption Monitor – Track, Measure & Improve Dynamics 365 CRM Engagement

User Adoption Monitor is an intelligent user activity tracking and performance analytics app for Microsoft Dynamics 365 CRM...
Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Field Service Power Apps Power Platform Project Service Automation Sales User Adoption

Map My Relationships – Visualize Relationships and Hierarchies in Dynamics 365 CRM

Map My Relationships is an advanced visualization app for Microsoft Dynamics 365 CRM and Dataverse, designed to help users...
Business Process Mgmt Customer Engagement Customer Insights - Journeys (Marketing) Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Field Service Power Apps Power Platform Project Service Automation Sales

Kanban Board for Dynamics 365 CRM – Visualize & Manage CRM Data in Dynamics 365

Kanban Board is an advanced visualization solution for Microsoft Dynamics 365 CRM and Dataverse that transforms static CRM...
Customer Engagement Customer Relationship Mgmt Customer Service Dataverse (CDS) Dynamics 365 Field Service Power Apps Power Platform Project Management Project Service Automation Sales
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